Medi Grade Opiniões 

Resposta da Medi Grade

17/03/2026

Hello Sanjay, Thank you for your feedback — we’re glad to hear you found the product good, though we’re sorry to hear it didn’t last as expected and that the delivery time was disappointing.

We appreciate you sharing this, and we’ll continue working to improve both product performance and delivery experience. If you’d like any assistance, please feel free to reach out to us directly — we’d be happy to help.

Resposta da Medi Grade

13/03/2026

Thank you for your feedback, and we’re very sorry to hear that your item hasn’t arrived yet.

Please feel free to send us a message with your order details, and we’ll be happy to look into this right away and assist you.

Resposta da Medi Grade

11/02/2026

Thank you so much for your 5-star review!

We’re delighted to hear that everything was perfect and that your order arrived quickly. Your support truly means a lot to us.

If you ever need any assistance, we’re always here to help. 😊

Resposta da Medi Grade

10/02/2026

Hallo,

vielen Dank für Ihre 5-Sterne-Bewertung und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.

Wir freuen uns, dass das Produkt gut passt und die Lieferung schnell erfolgte. Auch Ihren Kommentar zu den Taschen wissen wir zu schätzen. Ihr Feedback ist uns wichtig und wir werden es an unser Team weiterleiten, während wir unsere Verpackungsoptionen und Möglichkeiten zur Verbesserung des Gesamterlebnisses prüfen.

Vielen Dank noch einmal für Ihre Unterstützung und dass Sie sich für Medigrade entschieden haben.

Resposta da Medi Grade

9/02/2026

Hallo,

vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.

Wir freuen uns, dass Sie mit dem Flaschenwärmer und der schnellen Lieferung zufrieden sind. Wir möchten außerdem klarstellen, dass dem Produkt eine deutsche Bedienungsanleitung beiliegt. Sollten diese gefehlt haben oder Sie eine weitere Kopie benötigen, kontaktieren Sie uns bitte direkt. Wir helfen Ihnen gerne weiter.

Wir schätzen auch Ihre Anmerkungen zur Kommunikationssprache. Ihr Feedback ist uns sehr wichtig, und wir arbeiten kontinuierlich daran, unsere Dokumentation und den Kundenservice für unsere Kunden in Deutschland zu verbessern.

Wir freuen uns, dass alles letztendlich geklärt werden konnte, und bedanken uns, dass Sie sich für unser Produkt entschieden haben.

Mit freundlichen Grüßen,
Katrina
Medi Grade Kundenservice

Resposta da Medi Grade

26/01/2026

Grazie mille per la tua gentile recensione! Siamo lieti che tu abbia trovato la nostra assistenza rapida e utile. Il tuo feedback è davvero apprezzato.

Resposta da Medi Grade

9/12/2025

Thank you for bringing this to our attention, and we’re very sorry for the frustration this delay has caused. This is absolutely not the experience we want for our customers.

We are currently investigating what happened with your delivery, as we can see it has taken much longer than expected. Our team will reach out to you directly to resolve this and make things right as quickly as possible.

Thank you for your patience while we look into this.

Resposta da Medi Grade

8/12/2025

Thanks so much for the 5 review!

Your support means a lot to us—if you ever need anything, we’re just a message away!

Resposta da Medi Grade

28/10/2025

Thank you so much for your review! 😊
We’re really glad you’re happy with the product and the fast delivery. Hope to see you again soon!

Resposta da Medi Grade

7/10/2025

Thank you so much for your kind feedback! We’re glad to hear your order arrived on time and that you were happy with our service. 😊 If you have any other questions or need further assistance, we’re always happy to help.

Warm regards,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

9/09/2025

Hi Georgia,

Thank you so much for your 5-star review! We’re delighted to hear the sick bags are working perfectly for your travels with kids. Feedback like yours means a lot and keeps us motivated to create helpful solutions for families on the go.

Safe travels,
The MediGrade Team

Resposta da Medi Grade

25/08/2025

Hello,

Thank you so much for your kind feedback — we’re really glad to hear that you’re happy with our service. Your satisfaction means a lot to us! If you ever need any support or assistance in the future, please don’t hesitate to reach out — we’re always happy to help.

Kind regards,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

7/08/2025

Hello Wendy,

Thank you so much for your kind review. We're really glad to hear the kit has been helpful and that you're enjoying the different mask options. Your support truly means a lot to us.

Enjoy the soothing relief, and thank you again for choosing Medi Grade! If you ever have any questions or suggestions, we’re always here to help.

Wishing you all the best,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

29/07/2025

Hello Cathy,

Thank you so much for your kind words! We’re delighted to hear you were impressed with the packaging and instructions. Your feedback truly means a lot to us. If you ever need anything, we’re just a message away!

Warm regards,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

23/07/2025

Hello Abi X,

We're truly sorry to hear about your experience and regret the inconvenience this has caused. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention.

Unfortunately, due to a fulfillment error, your order was processed despite the item being out of stock. As soon as we realized the issue, we issued a full refund to avoid further delay or confusion. We understand how frustrating it must have been not to receive tracking updates, and we sincerely apologize for the lack of clear communication.

We also understand that not having phone support can be disappointing. While we currently provide assistance via email, we’re actively monitoring and responding — so please don’t hesitate to reach out anytime.

Your feedback is important to us and has been shared with our team to help prevent this from happening again. If there’s anything more we can do — or if you'd consider giving us another chance — we’d be grateful for the opportunity.

Thank you again for your honest feedback.

Sincerely, Katrina
Medi Grade Customer Service

Resposta da Medi Grade

8/07/2025

Hello!

Grazie mille per la sua recensione! Siamo felici che la Rinse Bottle nasale l’abbia aiutata a risolvere i problemi di congestione. Le auguriamo continui benefici e una respirazione sempre più libera!

Un caro saluto,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

3/06/2025

Hello Mike,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found the order process easy and that you were happy with the quick delivery and the quality of the product. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything else, feel free to reach out!

Warm regards,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

3/06/2025

Hello Shanjay,

We're truly sorry to hear that your item arrived damaged — this is certainly not the experience we want for our customers. Please know that we're here to make things right.

Kindly reach out to our support team with your order details, and we'll work to resolve this for you as quickly as possible.

Thank you for bringing this to our attention. Once again, we sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best regards,
Katrina
Medi Grade Customer Service

Resposta da Medi Grade

Actualizada a 22/04/2025

Hello Kelvin,

Thank you so much for your kind words and feedback! We're really glad to hear you were happy with both the service and the price.

We’re sorry to hear that the SHOP platform was a bit confusing — we’ll definitely share your comments to help improve the experience. And please remember, if you ever have any difficulties, we're always here to help!

Warm regards,
Katrina
Medi Grade Customer Service