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MediHealth Direct Opiniões 

25
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having ongoing problems getting prescription azelaic acid (Finacea). Found Medihealth Direct online offering product at very competitive price. Questionnaire comprehensive…only bit that took any tim... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a positive experience with MediHealth Direct. The online consultation was straightforward, and after my assessment was approved, my order was placed. The process was easy to follow. Thank you f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent team and excellent service. The team are always very helpful and the app is easy to use. I will definetly be using Medihealdirect from now they are quick and very professional.

A empresa respondeu

Classificada 5 em 5 estrelas

Medihealth have been fantastic with delivering my medication the very next day. The app was very easy to follow and made ordering my medication seamless. The pharmacist and team were also very helpful... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia online
  2. também em
  3. Farmácia

Escrito pela empresa

MediHealth Direct is a UK-only online pharmacy registered with the General Pharmaceutical Council (GPhC 9012663) and run by MediHealth Direct Ltd (company number 15745634) from Colwick, Nottingham. Our Superintendent Pharmacist is Muhammad Abdul Jalil (GPhC 2236161), and we are certified by LegitScript, which independently checks that online pharmacies meet legal and regulatory standards. Every online consultation is reviewed by a UK-registered pharmacist or prescriber before anything is supplied, and if a treatment isn't suitable for you, it won't be supplied. Orders travel in discreet, unbranded, tracked packaging, and we only deliver to UK addresses. Alongside private consultations for weight management, men's and women's health, skin and hair, sexual health and travel health, we provide NHS services: you can nominate us to dispense your NHS prescriptions and use NHS Pharmacy First for common conditions. We also offer vaccinations, blood tests and everyday pharmacy products, and returning patients can reorder through our patient portal. You can reach the pharmacy team on 0115 990 1203 (Monday to Friday, 9am to 6pm) or at hello@medihealthdirect.com, and you can raise a concern through the complaints page on our website. We invite customers to review us on Trustpilot after their order, and we reply to reviews without ever discussing anyone's health or treatment in public.

How we look after you

Escrito pela empresa

UK-registered pharmacists
Every online consultation is reviewed by a UK-registered pharmacist or prescriber before anything is supplied.
Discreet, tracked delivery
Orders are sent in unbranded packaging, and we only deliver to UK addresses.
NHS services too
Nominate us for your NHS prescriptions, or use NHS Pharmacy First for common conditions.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(25)

16 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered azeliac acid from them and it…

Ordered azeliac acid from them and it arrived really quickly. Very happy with the service.

14 de outubro de 2026
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Resposta da MediHealth Direct

Dear Busra, thank you for your lovely review. We're so pleased your azelaic acid arrived quickly and that you were happy with the service. It's always good to hear when everything goes smoothly, and we look forward to helping you again whenever you need us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

It was easy to purchase and fast…

It was easy to purchase and fast delivery.

16 de outubro de 2026
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Resposta da MediHealth Direct

Dear Rosemarie, thank you for taking the time to leave a review. We're really glad you found ordering easy and that your delivery arrived quickly. We look forward to helping you again.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Great experience

Great experience. Highly recommended shop.

12 de outubro de 2026
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Resposta da MediHealth Direct

Dear Sara, thank you for your kind review and for recommending us. We're delighted you had a great experience and really appreciate you taking the time to share it. We look forward to helping you again.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Easy online assessment and ordering process

I had a positive experience with MediHealth Direct. The online consultation was straightforward, and after my assessment was approved, my order was placed. The process was easy to follow.
Thank you for your service!

11 de outubro de 2026
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Resposta da MediHealth Direct

Dear Noemy, thank you for your lovely review. We're so pleased the online consultation and ordering process were straightforward and easy to follow, as that's exactly what we aim for. We really appreciate you taking the time to share your experience and look forward to helping you again.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent service and kept informed…

Excellent service and kept informed every step of the way

13 de outubro de 2026
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Resposta da MediHealth Direct

Dear Julie, thank you for your lovely review. Keeping you informed at every stage is exactly what we aim for, and we're delighted it made a difference. We really appreciate you taking the time to share your experience and look forward to helping you again.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Azelaic Acid (Finacea)

Having ongoing problems getting prescription azelaic acid (Finacea). Found Medihealth Direct online offering product at very competitive price.
Questionnaire comprehensive…only bit that took any time was fulfilling ID aspect…not difficult, but I’m a bit rubbish with getting photo. Reviewed quickly by pharmacist and dispatched the same day and arrived the next day.
Excellent service. First time using an online pharmacy…will be using again and would happily recommend.

12 de outubro de 2026
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Resposta da MediHealth Direct

Thank you for such a detailed and kind review, and for choosing us for your first online pharmacy experience. We're so pleased the questionnaire was straightforward and that your order was reviewed, dispatched and with you so quickly. We know the ID step can take a moment, but it's an important part of prescribing safely as a GPhC-registered pharmacy, so thank you for bearing with it. It means a lot that you'd use us again and recommend us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent communication.

Excellent communication regarding any existing conditions

2 de outubro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Dear Terry, thank you for your kind review. We're glad you found our team's communication clear and helpful, and we really appreciate you taking the time to share your experience.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Great service

Great service

11 de outubro de 2026
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Resposta da MediHealth Direct

Dear Marta, thank you for taking the time to leave a review. We're delighted you had a great experience with us, and we look forward to helping you again whenever you need us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Delivery came in expected time really…

Delivery came in expected time really excellent service

6 de outubro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Hi Dawn, thank you so much for your lovely review. We know how much it matters that your order arrives when expected, so we're really pleased your delivery was on time and that you found our service excellent. We look forward to looking after you again.

Best wishes,
The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent communication and very speedy…

Excellent communication and very speedy delivery

5 de outubro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Hi there, thank you so much for taking the time to leave a five-star review. Clear communication and getting your order to you quickly are two things our team really cares about, so it's lovely to hear that's exactly what you experienced. Thank you for choosing MediHealth Direct, and we look forward to helping you again.

Best wishes,
The MediHealth Direct Team

Classificada 5 em 5 estrelas

Really efficient and friendly online…

Really efficient and friendly online pharmacy. Easy to use website with full clinical pharmacy support and fast delivery. Thoroughly recommend Mediheath

1 de outubro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Hi David, thank you so much for your kind review and for recommending us. An easy-to-use website, full support from our pharmacy team and fast delivery are exactly what we work hard to provide, so it's great to hear we got it right for you. We look forward to helping you again whenever you need us.

Best wishes,
The MediHealth Direct Team

Classificada 5 em 5 estrelas

Approachable and trustworthy

Monthly consultations and trustworthy advice.

30 de setembro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Hi Sarah, thank you so much for taking the time to leave such a lovely review. Being approachable and giving advice you can trust is exactly what our pharmacy team aims for, so it's great to hear that's come across. We're always here whenever you need us.

Best wishes,
The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent and prompt service.

1 de outubro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us. The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent and prompt service.

1 de outubro de 2026
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Resposta da MediHealth Direct

Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Efficient, Discreet and Fast!

Amazing I ordered at 3/4pm and it was with me by lunch the next day! Fast approval too!

28 de setembro de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Hi Aisha, thank you for such a lovely review! Ordering mid-afternoon and having it with you by lunchtime the next day is exactly the experience we aim for, and we're glad the approval was quick too. Discretion matters to us just as much as speed, so it's great to know we got both right for you.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service, and the website is easy and straightforward to use. The products arrived exceptionally fast, and I am very pleased with the overall experience.

11 de abril de 2026
Opinião espontânea
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Resposta da MediHealth Direct

Dear Neelam, thank you for your wonderful feedback! We've worked hard to keep our website simple, so it's great to hear you found it easy and straightforward to use, and that your order arrived so quickly. We're really pleased you had such a positive experience with us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Very reliable and friendly service

Very reliable and friendly service. Would definitely recommend

18 de agosto de 2025
Opinião espontânea
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Resposta da MediHealth Direct

Thank you, Raheem! Reliable, friendly service is at the heart of what we do, so it means a lot to hear that from you. Thanks, too, for recommending us.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Great people to deal with

Great people to deal with, very professional, just great people!

13 de agosto de 2025
Opinião espontânea
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Resposta da MediHealth Direct

Thank you so much, Mr Abdul Hafeez! Our people are the heart of MediHealth Direct, so hearing that you found them professional and great to deal with has really made the team's day.

The MediHealth Direct Team

Classificada 5 em 5 estrelas

Excellent service wish them the very…

Excellent service wish them the very best of luck

1 de agosto de 2025
Opinião espontânea
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Resposta da MediHealth Direct

Thank you, Abdul Zaheer, for your kind words and good wishes! Support like yours means a great deal to us as we grow, and we'll keep working hard to deliver the excellent service you experienced.

The MediHealth Direct Team

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