Mejuri Opiniões 5293

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Pearl design in mejuri are unique.. they are pieces made refined to stand out. I got two pearls from different year with different design my go to for a special occasion and spend reasonable price for... Ver mais

Classificada 5 em 5 estrelas

I have bought x3 things from Mejuri all have been beautiful and never tarnished and stayed super sparkly, so definitely worth the money. I had an isssue with a clasp on a bracelet, the cutomer service... Ver mais

Classificada 5 em 5 estrelas

The store at Bethesda Row was out of some designs that I had seen online. But the sales staff were excellent and showed me alternatives and ensured I left with purchases and happy. Good location, da... Ver mais

Classificada 3 em 5 estrelas

Miss the OG Mejuri days when the shopping experience and pieces felt elevated, unique, and special. I felt my pieces were timeless and still wear most of my pieces from before 2019. There seems t... Ver mais

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  1. Compras e moda

Escrito pela empresa

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

8 months and the gold chain snapped

I bought the Flat Curb Chain Necklace
14k Yellow Gold / 20 inches in September and by April the chain broke.
When I contacted the company they stated "break may have been caused by added pressure or force" which was outside the warranty of the product. The chain snapped while I was in the shower. £700 and the company states their gold is made to last.
Stay away.

3 de abril de 2026
Opinião espontânea
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Resposta da Mejuri

Hi Matthew, thank you for getting in touch. We're sorry to hear about your chain necklace, we understand the disappointment. For insight on our warranty policies, our 2-year warranty covers defects in materials and craftsmanship, but will not cover damages caused by wear and tear. While our policies are set in place to maintain fairness amongst our customers, we're always happy to take a closer look and assist further. We requested more information on your review, but we haven't heard back yet. If you'd still like to get in touch, please reach out to us at contact@mejuri.com.

Classificada 5 em 5 estrelas

Perfect experience

My earrings arrived on time and packaged beautifully.
They notified me when it was delivered which I appreciate so it doesn’t sit on the front step long. Ordered through the app it was seamless. I have ordered lots of items and will continue in the future!

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My favorite jewelry

I absolutely love Mejuri! I own many pieces from their line, and most of my everyday jewelry is from them now. The quality is exceptional for the price, and I receive compliments on my hoops and necklaces constantly. Everything is durable, dainty, and elevates any look effortlessly—I highly recommend them!

26 de março de 2026
Classificada 5 em 5 estrelas

More Than Jewelry—A Moment of Healing

Mejuri will always hold a special place in my heart because it became part of my breast cancer journey. After my mastectomy, during the Christmas season, I visited your West Loop location while celebrating being cancer-free—a moment that felt both surreal and deeply emotional.
What might have seemed like a simple shopping trip became something profoundly meaningful to me. I found myself surrounded by beauty, choosing pieces of gold and diamonds, and for the first time in a long time, I felt like me again. It was more than therapeutic—it was healing. It was a quiet but powerful way of honoring everything I had been through and celebrating how far I had come.
I ended up spending around $1,500–$2,000, but what I gained in that experience was truly priceless. Your space gave me a moment of joy, confidence, and reconnection during a time when I needed it most.
I’m incredibly grateful for that experience and the role your brand played in such a pivotal chapter of my life. I’m already looking forward to this upcoming holiday season, when I can return and continue building my collection—each piece now carrying its own story of strength, healing, and celebration.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I didn’t buy this item and Mejuri…

I didn’t buy this item and Mejuri ignored my multiple messages to clear things up.

25 de março de 2026
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Resposta da Mejuri

Hi there, thank you for reaching out. We're sorry to hear about your experience, and that you haven't heard back from out team. We'd like to look into this further with our Leadership Team. If you're open to it, please reach out to us at contact@mejuri.com. We hope to hear from you.

Classificada 5 em 5 estrelas

I recently went to the Venice store to…

I recently went to the Venice store to try on a ring stack that I saw online. The sales associate measured my fingers and made sure that I got the correct size. They were out of one of the rings that I wanted so she put together a whole email to send me with all three rings so I could order them all together online I just went home ordered them online and they all were delivered at once so I could wear them right away. I am so pleased with my ring stack purchase.

28 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Fishy price inflation

I have quite a few solid gold items from Mejuri, and was just browsing through your website and got a bit surprised by prices. Out of curiosity I went and fetched my receipt from some items I bought just over a year ago. Explain to me why your Spheres Chain Necklace 14k gold 16-18” went from £248 (what I paid for) to £468.
There’s no justification, just pure greed. For this you deserve 1 star. I’m out.

29 de março de 2026
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Resposta da Mejuri

Hi there, thanks for getting in touch. For insight on our recent price increases, global market shifts, like rising gold and material costs, continue to affect our production expenses. While we do our best to absorb increases whenever possible, this step is necessary to maintain the quality, craftsmanship, and design you expect from us. Our pricing also reflects our commitment to design, technique, quality and ethical sourcing. We stand behind our materials & partner with certified suppliers to offer our customers high quality products at the best prices possible. For more information on our materials, you can visit the 'About Us' section on our website. In the meantime, we will be sure to share this feedback with our Leadership Team, and if you have any questions, please let us know.

Classificada 5 em 5 estrelas

I had an amazing customer service…

I had an amazing customer service experience! I had the wrong size of necklace and the customer service was extremely quick, attentive, and informative! I am now wearing the new necklace and it is perfect!

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love Mejuri

I love Mejuri! Customer service has always been quick to get back to me and helping me with any issues or questions ive had. Also the basics in jewelry options here are incredibly i wear many as my dailys and dont take them off

25 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful experience from start to finish

Awful experience from start to finish. Ordered some items and was unsure on the sizing of them. Items are expensive, although you wouldn’t know it from the quality. Very disappointed when they arrived. Thought I’d give the items a chance anyway but the sizing was far too large. Tried to exchange the items but was told I wasn’t allowed because they were on some sort of sale? Not sure what they’re on about as nowhere on the product page did it say it was a special type of sale where the item could not be returned. From the pretty shocking customer service emails I got I got the impression they’d try and work their way out of anything. I would avoid Mejuri at all costs

22 de março de 2026
Opinião espontânea
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Resposta da Mejuri

Hi Jonathan, thank you for getting in touch. We're sorry to hear about your experience, we understand the frustration. For insight on our policies, we can't take back items that are marked as 'Final Sale'. While our policies are set in place to maintain fairness amongst our customers, we're always here to take a closer look and assist further. We'd like to share this with our Leadership Team. We sent you a request for more information, but we still haven't heard back. If you'd still like to chat further, our team is always here to help at contact@mejuri.com.

Classificada 5 em 5 estrelas

Very happy with my experience

I have been pleased with each of my purchases thus far. The jewelry is beautiful and exactly as described and pictured online. The communication throughout the process was also great.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The stacking rings I bought are unique

The stacking rings I bought are unique, like interchangeable aspect. The craftsmanship is great. Time will tell tough how the metal holds up. The delivery was quick. I got timely messages about my delivery status. Packaging was done well while minimizing waste. Overall satisfied with my purchase.

8 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I fear it is not the same anymore

I have been a loyal customer for years, and have shopped from their stores in the US, Canada and UK and own MANY pieces of jewellery from them. However, I have found their quality to be steadily declining. Recently, a gold huggie got caught in a sweater and got totally deformed and they refused to cover under warranty. I have had gold jewellery that I have worn for decades with ZERO issue. I won't be buying from Mejuri again...

15 de fevereiro de 2026
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Resposta da Mejuri

Hi there, thank you for getting in touch. We're sorry to hear about your huggie hoop, we understand our disappointment. For insight on our policies, our 2-year warranty covers defects in craftsmanship and materials, but does not cover defects caused by wear and tear, or accidental damages or losses. We will always do our due diligence to work with our customers to find the best solution, and we'd like to take a closer look at your piece with our Leadership Team. If you're open to it, please reach out to us at contact@mejuri.com.

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