Pearl design in mejuri are unique.. they are pieces made refined to stand out. I got two pearls from different year with different design my go to for a special occasion and spend reasonable price for... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have bought x3 things from Mejuri all have been beautiful and never tarnished and stayed super sparkly, so definitely worth the money. I had an isssue with a clasp on a bracelet, the cutomer service... Ver mais
The store at Bethesda Row was out of some designs that I had seen online. But the sales staff were excellent and showed me alternatives and ensured I left with purchases and happy. Good location, da... Ver mais
Miss the OG Mejuri days when the shopping experience and pieces felt elevated, unique, and special. I felt my pieces were timeless and still wear most of my pieces from before 2019. There seems t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
Informações de contacto
64 Ossington Ave, M6J 2Y7, Toronto, Canadá
- contact@mejuri.com
- mejuri.com
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
8 months and the gold chain snapped
I bought the Flat Curb Chain Necklace
14k Yellow Gold / 20 inches in September and by April the chain broke.
When I contacted the company they stated "break may have been caused by added pressure or force" which was outside the warranty of the product. The chain snapped while I was in the shower. £700 and the company states their gold is made to last.
Stay away.

Resposta da Mejuri
Perfect experience
My earrings arrived on time and packaged beautifully.
They notified me when it was delivered which I appreciate so it doesn’t sit on the front step long. Ordered through the app it was seamless. I have ordered lots of items and will continue in the future!
My favorite jewelry
I absolutely love Mejuri! I own many pieces from their line, and most of my everyday jewelry is from them now. The quality is exceptional for the price, and I receive compliments on my hoops and necklaces constantly. Everything is durable, dainty, and elevates any look effortlessly—I highly recommend them!
More Than Jewelry—A Moment of Healing
Mejuri will always hold a special place in my heart because it became part of my breast cancer journey. After my mastectomy, during the Christmas season, I visited your West Loop location while celebrating being cancer-free—a moment that felt both surreal and deeply emotional.
What might have seemed like a simple shopping trip became something profoundly meaningful to me. I found myself surrounded by beauty, choosing pieces of gold and diamonds, and for the first time in a long time, I felt like me again. It was more than therapeutic—it was healing. It was a quiet but powerful way of honoring everything I had been through and celebrating how far I had come.
I ended up spending around $1,500–$2,000, but what I gained in that experience was truly priceless. Your space gave me a moment of joy, confidence, and reconnection during a time when I needed it most.
I’m incredibly grateful for that experience and the role your brand played in such a pivotal chapter of my life. I’m already looking forward to this upcoming holiday season, when I can return and continue building my collection—each piece now carrying its own story of strength, healing, and celebration.
Love the little lucky charm
Love the little lucky charm, it was a decent size and was pleasantly surprised by the weight to it.
I didn’t buy this item and Mejuri…
I didn’t buy this item and Mejuri ignored my multiple messages to clear things up.

Resposta da Mejuri
I recently went to the Venice store to…
I recently went to the Venice store to try on a ring stack that I saw online. The sales associate measured my fingers and made sure that I got the correct size. They were out of one of the rings that I wanted so she put together a whole email to send me with all three rings so I could order them all together online I just went home ordered them online and they all were delivered at once so I could wear them right away. I am so pleased with my ring stack purchase.
Fishy price inflation
I have quite a few solid gold items from Mejuri, and was just browsing through your website and got a bit surprised by prices. Out of curiosity I went and fetched my receipt from some items I bought just over a year ago. Explain to me why your Spheres Chain Necklace 14k gold 16-18” went from £248 (what I paid for) to £468.
There’s no justification, just pure greed. For this you deserve 1 star. I’m out.

Resposta da Mejuri
I had an amazing customer service…
I had an amazing customer service experience! I had the wrong size of necklace and the customer service was extremely quick, attentive, and informative! I am now wearing the new necklace and it is perfect!
I love Mejuri
I love Mejuri! Customer service has always been quick to get back to me and helping me with any issues or questions ive had. Also the basics in jewelry options here are incredibly i wear many as my dailys and dont take them off
Easy and straightforward.
Awful experience from start to finish
Awful experience from start to finish. Ordered some items and was unsure on the sizing of them. Items are expensive, although you wouldn’t know it from the quality. Very disappointed when they arrived. Thought I’d give the items a chance anyway but the sizing was far too large. Tried to exchange the items but was told I wasn’t allowed because they were on some sort of sale? Not sure what they’re on about as nowhere on the product page did it say it was a special type of sale where the item could not be returned. From the pretty shocking customer service emails I got I got the impression they’d try and work their way out of anything. I would avoid Mejuri at all costs

Resposta da Mejuri
Online shopping was simple and easy
Online shopping was simple and easy, size guides were accurate. Shipping fast and appreciated the option for less packaging.
Very happy with my experience
I have been pleased with each of my purchases thus far. The jewelry is beautiful and exactly as described and pictured online. The communication throughout the process was also great.
The stacking rings I bought are unique
The stacking rings I bought are unique, like interchangeable aspect. The craftsmanship is great. Time will tell tough how the metal holds up. The delivery was quick. I got timely messages about my delivery status. Packaging was done well while minimizing waste. Overall satisfied with my purchase.
Had to make a return never an issue
Had to make a return never an issue. Always helpful in store
I ordered a pair of earrings and Im so…
I ordered a pair of earrings and Im so pleased with it. Great Quality of product and fast delivery.
I fear it is not the same anymore
I have been a loyal customer for years, and have shopped from their stores in the US, Canada and UK and own MANY pieces of jewellery from them. However, I have found their quality to be steadily declining. Recently, a gold huggie got caught in a sweater and got totally deformed and they refused to cover under warranty. I have had gold jewellery that I have worn for decades with ZERO issue. I won't be buying from Mejuri again...

Resposta da Mejuri
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







