Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Ver mais
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Leia as opiniões dos outros
Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already pu... Ver mais
A empresa respondeu
Pretty straightforward except for payment part. You populated my credit card that I checked on - an AMEX card with correct last 4 digits - with rest of numbers including expiration date not mine. Aft... Ver mais
A empresa respondeu
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
Informações sobre a empresa
Escrito pela empresa
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Informações de contacto
Estados Unidos da América
- memberdeals.com
3,6
Aceitável
2 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charging a $9 "service fee" at the very…
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
21 de junho de 2026
Opinião espontânea
There was no savings
There was no savings. I spent $64 ($54 tickets and $10 Fee) and I only got $62.45 off my online purchase for theater tickets. This was a waste of time and a $1.55 cents
21 de junho de 2026
Opinião espontânea
This company is doing everything right!
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
20 de junho de 2026
Opinião espontânea
The hotel I selected was quoted at 128…
The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.
18 de junho de 2026
Opinião espontânea
It was easy to use and get the tickets…
It was easy to use and get the tickets I want.
18 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Enjoy those tickets and thank you so much for reviewing us.
Poor customer service
I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.
I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.
At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.
The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.
I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.
16 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
I felt the bait and switch
I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!
16 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Please provide us an order number and we will look into your concern.
Awesome and so convenient plus tickets…
Awesome and so convenient plus tickets are discounted. Thanks
15 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
It’s not clear until after purchase…
It’s not clear until after purchase that the ticket has to be used by the same person
14 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.
Definitely got up charged by hundreds…
Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.
14 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.
booking popcess was clear & easy
booking popcess was clear & easy. nothing extraordinary.
14 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We appreciate the feedback. Thank you and enjoy.
Resposta da MemberDeals
We appreciate the feedback. Thank you and enjoy.
Great discounts!
13 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We appreciate the feedback. Thank you and enjoy.
The website couldn't process my…
The website couldn't process my payment, so I had to use the cumbersome PayPal method.
12 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
Thank you for your feedback, and we’re sorry to hear about the difficulty you experienced during checkout.
Payment processing can occasionally vary depending on the payment method or system response at the time. We understand that having to switch to PayPal may not have been the most convenient option.
Please feel free to call us so we can assist you directly and help ensure a smoother experience moving forward. Our team will be happy to review what happened and address any concerns.
We appreciate your feedback and look forward to assisting you.
Quick and painless
The process wasn't only very easy but he prices was better.
12 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Unable to use a T-Mobile Promotional…
Unable to use a T-Mobile Promotional Credit Card on the Freakin T Mobile app. Really!!!
11 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We understand how frustrating it can be when a payment method, such as a promotional credit card, is not accepted as expected during checkout. In some cases, certain payment types may have restrictions depending on the platform or provider.
Please give us a call so we can look into this further with you and assist in finding a solution. Our team will be happy to help clarify what options are available.
We appreciate you bringing this to our attention and look forward to assisting you.
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Warning: AAA MemberDeals Was More Expensive Than Buying Direct
I purchased Dollywood tickets through AAA MemberDeals because I assumed AAA members were getting a discounted rate. After purchasing, I discovered the exact same tickets were nearly $50 cheaper directly through Dollywood.
What disappointed me most was spending over an hour on the phone with customer service only to be told nothing could be done. No adjustment, no accommodation, and no concern that a member paid more through AAA than through the attraction itself.
My advice: always compare AAA MemberDeals prices with the vendor's website before purchasing. Don't assume a AAA deal is the best deal.
Very disappointing experience and not what I expected from a company that promotes member savings.
11 de junho de 2026
Opinião espontânea
Resposta da MemberDeals
We understand how disappointing it can be to find a price difference after purchase. Pricing for tickets can vary based on timing, availability, and supplier rates, and in some cases, direct suppliers may run promotions that differ from third-party offerings.
We also apologize for any frustration caused during your interaction with customer service. While adjustments are subject to the terms and conditions at the time of booking, we always want to ensure your concerns are properly reviewed.
Please feel free to call us or provide your order number, and we would be happy to take a closer look at your purchase and compare pricing details to see what options may be available.
We appreciate your feedback and hope to have the opportunity to assist you again.
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