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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Teledoc's a waste of time. We use these services because we want to avoid the trip to the doctor, are perhaps even unable to make a trip to the doctor - due to disability, mobility issues, whatever -... Ver mais

Classificada 1 em 5 estrelas

Have used um before had Jenny M as Doc she was great .well last time had nurse practitioner named Shelly Turk had terrible manners. I had to call back several times screwed up everything then tried t... Ver mais

Classificada 5 em 5 estrelas

I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that po... Ver mais

Classificada 1 em 5 estrelas

We used this service for my mother who was having shoulder and neck pain on Thanksgiving. When the doctor contacted us, they called instead of zoomed with us. The doctor was on the phone for maybe 3... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. também em
  3. Farmácia

Sobre MeMD

Informação fornecida por diversas fontes externas

Pronounced Me – M – D, we're simplifying how people access healthcare.
MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care.
Think of it like a high-tech house call!

Informações de contacto

2,1

Mau

TrustScore: 2 em 5

1 mil opiniões

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Todas as opiniões

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent experience

Everything was great! The person answering the phone was very professional and kind. The doctor called me back in approximately 10 minutes and he was very caring in discussing my problem. He wrote a prescription which was waiting for me at the designated drug store. My experience was excellent!

15 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service and nice, friendly physician. I'm sticking with Trustpilot from now on.

15 de setembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute waste of money

I used the online portal to request an appointment for a sprained ankle. I was of course looking for an option that allowed me to stay at home and rest since I am in a lot of pain as well as avoid any unnecessary exposure to COVID19. So I quickly received a call back from a provider and she immediately recommends I go to a PCP or Urgent Care. Now my grievance is that I assumed that I would be referred out by the provider but instead I just paid MeMD 65 dollars for a 4 minute I repeat 4 minute "consult" in which I was told to go PCP or Urgent to spend an additional 75 dollars. If there were clearer guidelines or expectations set on what the providers could actually do for me I would have waited until the morning to just go in to Urgent care and spend the one time fee of 75 dollars to get actual care and the X-rays I might need instead of being charged for answering the phone call. I was literally fighting back tears on the phone, the provider said the call was considered medical advice and that I would have to be charged. This has more than doubled my medical expenses for this injury. I feel completely taken advantage of. It further solidifies for me that healthcare is a BUSINESS and MeMD is just that. Do not expect them to do right by you not even in your time of need.
I also immediately called the helpline for help only to be told that my request for refund will most likely be denied since the provider spoke to me. And that I will have to wait 48-72 hours for a for sure answer.. when the money has been taken out of my account of course immediately.

9 de setembro de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello Alexis,

We apologize if our service did not meet your expectations, and regret to learn that you are disappointed with the way your case was handled. We aim to consistently provide top-notch service and convenient access to safe, quality care. Although MeMD medical providers are able to diagnose and treat the majority of common, low-acuity health conditions, a small number of cases do require additional follow-up for complete care at your local urgent care or primary care physician's office for further evaluation. We apologize for any inconvenience.

If you would like our Clinical Oversight Team to look over your case, please email us at patientrelations@memd.me so that a manager can look into the details.

Classificada 1 em 5 estrelas

Talked to customer service before hand

Talked to customer service before hand, they answered all my questions and told me everything should be fine and the meds I needed was not a controlled substance and to go ahead and make the appointment. I preceded to do so. The "doctor" who I spoke with didn't even want to listen to what I had to say, the call lasted less than 2 minutes, I couldn't understand him very well because of his accent, but I'm out $67 just for him to tell me to go to urgent care or the ER, when it wasn't even an emergency, it was just meds to get me though a month was all I was asking for but nope. The people are MeMD do NOT care about you. Save your money, and please don't spend anything on this app. They also lied to me, I used their service before when I had gap insurgence, they gave me a new meds and I came back and asked for a refill no problem, I come back again with no insurance (have to wait until enrollment period) and I'm treated like crap. Trust me and do NOT spend your money here, I'm out $67 but if you listen to me you won't be. Also the man I spoke with I don't even think was a licensed professional the way he acted, doctors are suppose to help take care of you & have wonderful bedside manner. Not the man I spoke with. I will never use your app again, you need to be shut down because it looks like a scam. Paid $67 for a less than 2 min phone call, just to be told to go to the urgent care when its not an emergency. What a joke this place is.

8 de setembro de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello,

We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a medical professional with ease and the comfort of your own home. MeMD does not guarantee prescriptions as all medications are prescribed at the discretion of the medical provider based on the treatment plan they have recommended and deemed medically appropriate. Please check out our Prescription Policy on our website here: https://www.memd.net/prescription-policy.

Given the opportunity, we'd like to review your case. Please email us at patientrelations@memd.me so a manager can follow-up with you.
Thank you, we look forward to hearing from you.

Classificada 1 em 5 estrelas

Was that even a real doctor

Was that even a real doctor? I spoke to a “Dr” for one entire minute. Yes, 60 seconds, and part of that was spent with him trying to get off the line. He came across cold, and did not want to discuss my symptoms, did not ask me ANY questions. Just instantly prescribed me a medication with no details at all. I had to actually stop him from hanging up to ask the only question I could squeeze in. It didn’t feel good, or comforting. Did I even get the right medicine? Who knows. And I did call and tell someone, who just said “sorry you had a bad experience”. Too bad in life sorry isn’t an action. I want to say I had a good experience, but I did not. A dr should at least let you describe your symptoms to make sure your getting the right care. What a bummer.

16 de agosto de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello Joli,

We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a board-certified medical professional in the comfort of your own home.

Given the opportunity, we'd like to review your case. Please email us at patientrelations@memd.me so a manager can follow-up with you.
Thank you, we look forward to hearing from you.

Classificada 1 em 5 estrelas

You get scammed into spending $67…

You get scammed into spending $67 dollars instead 25. Moreover you are not talking face to face with the doctor.

29 de julho de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello Anton,

We appreciate you taking the time to voice your concerns about the service you received, and apologize if we did not meet your expectations.

If you have a benefit that offers MeMD as a service to you for a lower cost, please call 855-636-3669 for verification and a possible refund, if applicable.
Also, MeMD is a telemedicine service, but we do offer video consultations! If you would prefer to consult with a provider via video in the future, please select "Video" as your modality and our Care Coordinators will be sure you have a video consult with your provider.

If you would like our Clinical Oversight Team to look over your case, please email us at patientrelations@memd.me so that a manager can look into the details.

Classificada 5 em 5 estrelas

Fast service

I needed to see a doctor and I called MEMD. The representative I spoke to was nice and helped me right away. I spoke to the doctor and she helped me get a doctors note for work.

I’d recommend using MEMD for non-emergency needs, especially during the current pandemic. It is fast and convenient. Will use again in the future!

29 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Easy

Easy, nice Dr, reasonable cost

23 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience

I had a great experience. We reviewed my symptoms and decided on what medication was needed and within a day of taking my medication I was feeling better. I would highly recommend.

23 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Quick

Quick, easy, friendly. Definitely saved me a trip to the walkin clinic.

23 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience

My experience with Dr. Filsoof was excellent. He was knowledgeable, kind, and most helpful.

15 de julho de 2020
Opinião espontânea

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