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Classificada 1 em 5 estrelas

Teledoc's a waste of time. We use these services because we want to avoid the trip to the doctor, are perhaps even unable to make a trip to the doctor - due to disability, mobility issues, whatever -... Ver mais

Classificada 1 em 5 estrelas

Have used um before had Jenny M as Doc she was great .well last time had nurse practitioner named Shelly Turk had terrible manners. I had to call back several times screwed up everything then tried t... Ver mais

Classificada 5 em 5 estrelas

I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that po... Ver mais

Classificada 1 em 5 estrelas

We used this service for my mother who was having shoulder and neck pain on Thanksgiving. When the doctor contacted us, they called instead of zoomed with us. The doctor was on the phone for maybe 3... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. também em
  3. Farmácia

Sobre MeMD

Informação fornecida por diversas fontes externas

Pronounced Me – M – D, we're simplifying how people access healthcare.
MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care.
Think of it like a high-tech house call!

Informações de contacto

2,1

Mau

TrustScore: 2 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(1242)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great platform.

Quick response and easy to use interface. The attending doctor provided good information and let me know what to look out for moving forward.

I enjoyed the overall experience and efficiency of the platform.

14 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I asked for a video call about 11am on…

I asked for a video call about 11am on a Wednesday. I registered on the site, requested an appointment. I heard from someone right away to confirm all the information I had just entered. Then, nothing. I finally heard from someone an hour later, and it took about another hour for a doctor to call me on the phone. No video call. Not worth $69.

8 de julho de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello M.O.,

We appreciate you bringing this to our attention. We regret to learn that you were not contacted by a medical provider in a timely fashion and sincerely apologize for the inconvenience this caused. MeMD strives to consistently provide top-notch service and convenient access to efficient, safe, and quality care.

Given the opportunity, we'd like to learn more. Please email us at patientrelations@memd.me so that a manager can look into the details of your case.

Classificada 5 em 5 estrelas

The response time is fairly quick

The response time is fairly quick. The provider listened to me. Asked appropriate questions and discussed treatment options that worked best for me. I will continue to use it as a backup when I cannot get to doctor or do not feel like the trip and wait at doctor's office. This is very important during these most concerning times.

6 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy Compassionate Care

I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :)
He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.

2 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

This was so Great!!!!!

This was so Great!!!!!
I have recommended this to a lot of people already.
Thank you for your help. I did not feel good and Dr. T got me my meds called in and I picked them up with in a few hours.

26 de junho de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

Hello and thank you for the opportunity…

Hello and thank you for the opportunity to review. I was disappointed in the service, and while I understand the limitations of a virtual appointment, it was less than I'd hoped. I was experiencing ear pain that I hoped to get guidance for. I was told to not get excited about it (or dismissive words to that effect), although I'd had ear pain for 3 weeks. That same day I passed out on the floor of my room and ended up in the hospital. They decided I had a severe intestinal virus, and was dehydrated, but I feel that the inner ear infection that was diagnosed a few days later was also in play. I realize your doctors and staff may be overwhelmed right now, but perhaps a few more questions would have been helpful and helped me avoid a trip to the hospital.

Thank you for the opportunity to give feedback,

Lynn

24 de junho de 2020
Opinião espontânea
logótipo da MeMD

Resposta da MeMD

Hello Lynn,

We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. While telemedicine is limited, we want to assure you that we take these concerns very seriously, and this is not the patient experience we strive for.

Given the opportunity, we'd like to review your case. Please email us at patientrelations@memd.me so a manager can follow-up with you.
Thank you, we look forward to hearing from you.

Classificada 5 em 5 estrelas

Immediate help for infected cat bite

I had an infected cat bite that could not wait til morning to start seeking care. Instead with MeMD the prescription was waiting for me at the pharmacy when they opened!

17 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Thorough and caring

My call was returned quickly by a very caring nurse practitioner. She was able to prescribe anabiotic drops for my eye I was able to call back when I had a question.

16 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly and competent…

Everyone I spoke with at MeMD was friendly and helpful. The doctor called me back, in a short time, and was able to get a prescription. The doctor was knowledgeable, and I felt like he really listened.

15 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional with appropriate…

Very professional with appropriate medical question that quickly resolved my complaint in the very early morning hours. First time utilizing this benefit and I will definitely use it again should the need arise.

10 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Quick, Great Experience

It was a quick, but very professional experience. I was able to get a prescription sent through right away and the Dr. was very nice, making sure I had all my questions answered before my phone visit was over. I will definitely use MeMD again.

3 de junho de 2020
Opinião espontânea

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