memmo Opiniões 

552
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Sjukt dåligt. Det går inte att titta på video som man fått skickat till sig. Det står bara och laddar och laddar. Hade igång sajten och lät den ladda. Kollade efter ett par timmar och det stod fortfar... Ver mais

Classificada 2 em 5 estrelas

Jag beställer en hälsning och den ska komma inom 7 dagar. Nu har det gått en månad, har inte fått videon, har ansökt om att lämna tillbaka, och tror ni att jag fick tillbaka pengarna? Nej. Och så skul... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

‼️‼️Köp inte från detta företag‼️‼️ Beställde en video, fick info på mail att jag hade mottagit den & när jag väl skulle se den så gick det inte. Den bara stod & ladda hela tiden. Har även mail... Ver mais

Classificada 5 em 5 estrelas

My other half has twice sent me a message via Chris Sutton through this platform and twice it has made my day and the occasion for me (Christmas and my 40th). The genuine warmth shown and relatab... Ver mais

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Informações de contacto

1,9

Mau

TrustScore: 2 em 5

552 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(552)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Kylie On Show Tribute

The stunning Jade as Kylie on Show - a true tribute to Kylie Minogue presented an awesome video at my wedding where we played it through a massive projector. Jade was amenable to all of my requests. Jade was amazing & sounded like Kylie Minogue All of my guests were transfixed. Jade put so much diligence into her performance & with the backdrop & stunning lighting show & just for one song. Her rousing rendition of 'On A Night Like This' was truly stupendous & that belting middle 8 vocal was Wow Wow Wow Wow. Jade as Kylie can adhere to any request to which her repertoire is immense & her costumes are exacting to Kylie's outfits & stage attire. As you can see from Showgirl 2005.
Highly recommended for bookings, online shows, Birthdays, Weddings etc. Huge gratitude Jade. You made our day so special with that extra magical sparkle ✨💃
Book through KYLIEONSHOW
Or message directly through FB & Instagram & featured on memo.me

20 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Take your money then ghost you

Talent, unfortunately didn’t read the input provided properly, Honest mistake that could’ve been resolved quickly and the recipient would’ve had the most amazing Christmas present. HOWEVER, if you have an issue with this company, they will not respond, as you’ve probably seen with other reviews here. If everything goes well it’s fine but if it doesn’t you are left with a video which isn’t suitable for the recipient meaning quite often you need to buy them another gift. I absolutely don’t recommend this company who will take your money Assuming everything is going to be okay if it is not okay, they simply don’t care. They don’t even have the courtesy to respond to you.

14 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Very disappointed

Very disappointed. I ordered a video from Lesley Joseph for an anniversary gift for someone who is very ill and bedbound. I explained this when I purchased the gift . Lesley sent a lovely video apart from saying ‘are you going out to celebrate’. This would upset the recipient as she can’t move. I have asked for the video to be redone or the offending line to be edited out. No response at all from support despite many e mails.

. I can’t use the video as it is, which means I have wasted £60 and the recipients don’t get a gift from me. Such a shame that Support is so poor and spoils what would have been a good experience.

19 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unseriös

Habe drei Anfragen gestellt. Einmal Express und zweimal auf normalem Weg. Man bekommt keine Antwort und nichts nach einem oder sieben tagen läuft es dann ab und man weiss nicht wieso, weshalb und warum es nicht geklappt hat. Ich werde nie mehr einen Gruss bestellen oder diese unseriöse Seite weiter empfehlen. Wenn es abgelaufen ist bekommt man einen Code als entschädigung der aber nichts bringt weil ja sowieso niemand eine Anfrage erfüllt. Ich bin sauer und frage mich wieso man so was anbietet wenn man es nicht leisten kann? Eine Nachricht wäre auch toll das man nicht sieben Tage warten muss und es dann einfach storniert wird.

7 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Awful. Never received video. Have sent several emails chasing and not even courtesy to write back. Thoroughly unprofessional.
Still chasing refund.

30 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I logged an issue on 31st October

I logged an issue on 31st October, have had to constantly chase for updates, now coming towards end of December & still not resolved. Have asked for full refund, “money back guarantee”, still nothing. Emails being ignored, tweets being ignored. Awful customer service & no contact number to call them on

31 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Min son beställde en…

Min son beställde en födelsedagshälsning men endast halva video levererades. Urusel kundservice och vill med detta ge en varning till andra att inte beställa något från Memmo.

8 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Kevin Campbell

Kevin Campbell, what a legend!! Booked a video for my wife’s 40th, she absolutely loved it!! Brilliant service and Kev’s video message really made her day!

7 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Chris Sutton - Fantastic

My other half has twice sent me a message via Chris Sutton through this platform and twice it has made my day and the occasion for me (Christmas and my 40th). The genuine warmth shown and relatable content was fantastic, using some facts and making it personable.

UEFA CUP RUN 2003

Thank You
Eddie

23 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unseriös

Ich habe vor zwei Wochen ein Video bestellt und außer einer Eingangsbestätigung der Anfrage dann ewig nichts gehört. Auf meine Nachfragen wurde nicht reagiert. Irgendwann kam die Nachricht, dass das Talent doch keine Zeit hätte - warum bietet man dies dann überhaupt an? Das finde ich nicht seriös.

3 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Finns ingen kundtjänst?

Fick en dålig ljudfil av kändisen. Gick inte att höra. Stod på hemsidan att man kunde kontakta support då för att reklamera. Men inget svar alls från kundtjänsten. Så 600kr betalt, kunde inte använda filmen, och fick inget svar från kundtjänsten

8 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a message for my wife for our…

Ordered a message for my wife for our wedding anniversary from Bobby Norris. It said maximum turnover was 5 days. Ordered 7 days before to give plenty time. At 9:30pm the night before our anniversary and the day i’d requested the message be delivered to her phone I received an email saying he wasn't going to do the message but as compensation I can get free express delivery with my next order! Not useful with me in the lurch with a void on anniversary morning!

24 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Videobotschaft gebucht und tolles Geschenk erhalten!

Habe ein kurzes Video von einem Promi geordert und hatte es innerhalb von einem kurzen Zeitraum. Qualität des Videos ist toll und der Inhalt ebenfalls.
War zuerst skeptisch, da ich den gleichen Promi bei einem anderen Anbieter gebucht hatte und dort gab es nach 6 Tagen Wartezeit leider kein Video. :-(

Kann "memmo" nur empfehlen! Vielen Dank!

24 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do yourself a favour and don’t give…

Do yourself a favour and don’t give them your money.
I run a children’s football team and have our presentation tomorrow. I placed an order for a video from Luis Figo on an express 24 hour delivery and paid £150, he didn’t complete the order so they said try again and they will pay the £48 for the 24 hour delivery. So I paid another £102 for Luis Figo and still never received the video.
Well done memmome I will have a few upset children tomorrow. You have all the celebs who are millionaires, you’re taking people hard earned money and letting people and children down. You should be ashamed of the dishonest service you say you provide. I will be going over to the OTHER SITE CALLED CAMEO
Shocking

17 de junho de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Hola

Hola, me gustaría saber que pasa cuando un famoso pone no disponible? Y hace un mes si estaba disponible que forma hay de que pueda enviar el video lo mas rápido posible, envie un mensaje a vuestro correo pero no obtuve respuesta.muchas gracias

14 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Terrible service and response to my complaint.
Ordered a video message and paid for the normal 7 day service, as I wanted it for 9 days time.
On the 7th day I received an email saying that the talent had cancelled the order because he didn’t have time to do it.
Memmo said that I had only paid for standard delivery and if I wanted it quicker, I could have paid for express delivery.
They just don’t get the point. If they can’t do it in 7 days how can they do it in 24 hours. And why wait until the 7th day to reject the job leaving very little time to find an alternative.
So basically, if you have any particular deadline, don’t use this company because you might get your message or you might not.

8 de junho de 2023
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi Mike!

As we explained you in our response from the support inbox, talents have 7 days to complete their requests, and it's up the them when to do ir during that period.

As also explained in our support communications, the talent (Kermit) explained to you in a message delivered to you when rejecting, that unfortunately, due to work reasons, he was unable to complete your request and that he was sorry about it.

We understand your frustration, but sometimes, life happens.

We suggested to order an express request because, we understood you were in a rush and, when ordering express requests, since the deadline is shorter, talents usually give priority to those and, therefore, chances on stuff happening that could prevent talents from completing their request, are reduced.

Anyways, on our side, we keep a track record of canceled memmos, so if we detect a talent having difficulties in delivering their memmos, we can contact them and figure out how to solve it. Sometimes they're really busy and need to set themselves unavailable for a while.

Hope you have a great week!

Regards
Carlos

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