After a profoundly demoralising two year stretch of trying to work with multiple GP's across two different NHS surgeries, it became glaringly clear I was asking for support from the wrong system. As a... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
After a profoundly demoralising two year stretch of trying to work with multiple GP's across two different NHS surgeries, it became glaringly clear I was asking for support from the wrong system. As a... Ver mais
A empresa respondeu
I saw Dr Stewart for menopause symptoms. I felt she really listened to me and didn’t dismiss my symptoms. She went through all my symptoms by one and offered advice how to help. Making the appt was ea... Ver mais
A empresa respondeu
I was nervous about a video consultation talking about personal issues with a Dr I had not or seen one met before. She quickly put me at ease. Our conversation was open and detailed. She listened, ref... Ver mais
A empresa respondeu
I have just had my 3rd appointment with Dr Fleet and as usual it was perfect. She listens to me and understands how I feel. She doesn't dismiss any of my symptoms and feelings, this is what my GP did... Ver mais
A empresa respondeu
We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow . Our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.
Company HQ (note no clinics held here) : Bronze Building , Level 1 105 Sumner Street , SE1 9HZ, London, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am very happy with the care I received from menopause care staff they were very helpful and pleasant. And the doctor I spoke to was excellent as always very knowledgeable and supportive.

Resposta da Menopause Care
Had a fantastic doctor, Dr Sarah Houghton who listens, advices brilliantly and is thorough with her explanations. Couldn’t wish for anyone else to help me along this perimenopause journey.

Resposta da Menopause Care
I highly recommend Dr Buttal for an online consultation. She was very thorough in her preparation for the appointment, spoke through all my questions with knowledge and current understanding about all the latest research for HRT which was the primary reason for my appointment and was able to signpost me to updating my HRT which I am more confident about using.

Resposta da Menopause Care
Doctor genuinely interested in the whole picture, gave me time to discuss all my concerns, explained things clearly and was very easy to speak to. Great follow up with my GP as well. An investment worth making.

Resposta da Menopause Care
I spoke to Jane for a complimentary discovery call and I’m so glad I did. She was friendly, welcoming and so, so helpful. She answered all of my questions and helped me understand the different options I could take. I felt respected, unhurried, and able to make a fully informed decision.
I’ve booked my first appointment now, whereas otherwise I probably would’ve gone back and forth for several days in indecision. It’s given me a really positive impression of Menopause Care, right from the very beginning.

Resposta da Menopause Care
Had the free discovery call with Jane, which I think is a great service! Found it so helpful, and she was so lovely I already feel more understood and listened to than over these past few years of trying to get somewhere!
I am feeling happy and hopeful now going into my Dr call next week!
Thank you

Resposta da Menopause Care
The team from Menopause care are excellent. I am dealing with complex medical issues and I went to them as I wanted to have time and space to talk to a GP with expertise. I felt listened to and most importantly I felt cared for by the doctor I have now met once a year for two years. The follow up is excellent and the admin team always answer quickly. I strongly recommend them

Resposta da Menopause Care
Take time to listen to how I’m feeling and why. Great advice concerning anything to do with the Menapause!

Resposta da Menopause Care
I saw Helen today and I cannot believe how incredible this service is.
I have fought for two years with my local GP surgery and medical professionals to get treatment and when they did step in they would not support testosterone. The symptoms were so severe I had to leave my job as an OT, I have been on the sofa for two years, unable to even go out with my daughter. I had loss of identity purpose and motivation and no libido. I have suffered so much before coming here.
This service truly cares and I will forever be grateful for them listening to me and genuinely caring. I have now been prescribed what I need. I now plan to rebuild my life one step at a time. Helen Thank you you've saved my life xxx

Resposta da Menopause Care
Lovely call with Jane; very informative about the service Menopause Care can provide. Really made me feel as if I am not alone on this journey.

Resposta da Menopause Care
It was a great consultation. It was thorough; I had all the time I needed to ask questions and go through the different possibilities. I learned about my condition, and it was helpful.

Resposta da Menopause Care
I would recommend Menopause Care to anyone struggling with menopause symptoms. From my initial 15 minute informative discussion to my 45 minute in-depth doctors appointment my concerns and symptoms were discussed and a management plan implemented. I look forward to my review appointment. Thank you for your friendly, knowledgeable and professional service.

Resposta da Menopause Care
I felt really listened to and came away feeling more hopeful.

Resposta da Menopause Care
Knowing I was being understood and they had the experience to know what was going on with me

Resposta da Menopause Care
I had a 45 min online consultation with Dr in clinic. I had a full holistic consultation exploring all aspects & the different impact it was having on every aspect of life. I was offered a few different treatment options & all the information was provided to the DR rationale. The nhs feels very broken right now around menopause care

Resposta da Menopause Care
On the positive side, I do not doubt the expertise of the doctor I saw, and in fact, I was impressed. Also, once I spoke to someone about the problem I had, it was dealt with as well as possible and quickly.
However, I have already had a difficult time seeking effective treatment for my menopause symptoms for various reasons and was hopeful that things would be different in respect of a company which clearly prides itself on taking a supportive approach and helping (peri)menopausal women seeking treatment. Therefore, I felt let down by the following issues:
1. A failure in the prescribing of my medication. I had no response to an email enquiring about this so after 48 hours from the time of emailing, I followed up with a call. It is only then that anyone was aware that nothing had happened with the prescription. If I had not chased, nothing would have happened. It means that it will have taken over a week from the appointment to get my medication. That may sound like a small amount of time but when you're struggling, it's not.
2. Lack of clarity about the cost of the medication (at the time of writing I still have no idea how much it will cost).
So, not all bad but, I'm left feeling frustrated as I had high hopes and expectations which were not met. I also think if I were more vulnerable, how would I have handled the prescription issue? Would I have had the energy to deal with it? Would it not be easier to discuss whether your own GP should manage the prescription?

Resposta da Menopause Care
Kind, professional, knowledgeable, supportive.
Amazing and a complete antidote to the impersonal box-ticking of the GP.

Resposta da Menopause Care
I had a pre-planned telephone call with Jane. She called on time and was professional, knowledgeable and very kind. She was able to answer my questions and make some helpful suggestions of how the clinic might be able to help. I would highly recommend.

Resposta da Menopause Care
Great, prompt prescription delivery after informative, supportive consultation ⭐️

Resposta da Menopause Care
Great Dr! Saved my mind and sanity ! I felt heard for the first time in years !
The only niggle I have is that messages took so long to be answered. But lovely team, so I feel bad saying that

Resposta da Menopause Care
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.