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Menopause Care Opiniões 

368
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

After a profoundly demoralising two year stretch of trying to work with multiple GP's across two different NHS surgeries, it became glaringly clear I was asking for support from the wrong system. As a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I saw Dr Stewart for menopause symptoms. I felt she really listened to me and didn’t dismiss my symptoms. She went through all my symptoms by one and offered advice how to help. Making the appt was ea... Ver mais

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Classificada 5 em 5 estrelas

I was nervous about a video consultation talking about personal issues with a Dr I had not or seen one met before. She quickly put me at ease. Our conversation was open and detailed. She listened, ref... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have just had my 3rd appointment with Dr Fleet and as usual it was perfect. She listens to me and understands how I feel. She doesn't dismiss any of my symptoms and feelings, this is what my GP did... Ver mais

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Informações sobre a empresa

  1. Clínica de Ginecologia e Obstetrícia
  2. também em
  3. Centro de bem-estar
  4. Centro médico
  5. Grupo médico
  6. Médico
  7. Serviços médicos locais

Escrito pela empresa

We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow . Our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.


Informações de contacto

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Women's Health Clinic

Menopause, Perimenopause, PMS, Histamine, Weight Loss Injections

4,8

Excelente

TrustScore: 5 em 5

368 opiniões

5 estrelas
4 estrelas
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4,8

Todas as opiniões

(368)

200 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great all round experience!

I am very happy with the care I received from menopause care staff they were very helpful and pleasant. And the doctor I spoke to was excellent as always very knowledgeable and supportive.

10 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely review.

We are delighted to hear you had a great all-round experience and felt well supported by both our team and your doctor. Providing knowledgeable, compassionate care is always our priority, so it is wonderful to know this came across.

We really appreciate you taking the time to share your feedback.

Classificada 5 em 5 estrelas

Had a fantastic doctor

Had a fantastic doctor, Dr Sarah Houghton who listens, advices brilliantly and is thorough with her explanations. Couldn’t wish for anyone else to help me along this perimenopause journey.

11 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely feedback. We are delighted to hear how supported you have felt by Dr Sarah Houghton and that her care and explanations have made such a positive difference to your perimenopause journey.

Classificada 5 em 5 estrelas

I highly recommend Dr Buttal for an…

I highly recommend Dr Buttal for an online consultation. She was very thorough in her preparation for the appointment, spoke through all my questions with knowledge and current understanding about all the latest research for HRT which was the primary reason for my appointment and was able to signpost me to updating my HRT which I am more confident about using.

13 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your kind recommendation.

We are delighted to hear that you found your consultation with Dr Battell thorough, informative, and reassuring. Staying up to date with the latest evidence around HRT is so important to us, and it’s wonderful to know you left feeling more confident about your treatment.

We truly appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Time to consider the big picture

Doctor genuinely interested in the whole picture, gave me time to discuss all my concerns, explained things clearly and was very easy to speak to. Great follow up with my GP as well. An investment worth making.

8 de janeiro de 2026
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Resposta da Menopause Care

Thank you so much for your thoughtful feedback. We are so pleased to hear you felt listened to and supported, and that everything was clearly explained. It’s also great to know the follow-up with your GP was helpful. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Friendly and welcoming.

I spoke to Jane for a complimentary discovery call and I’m so glad I did. She was friendly, welcoming and so, so helpful. She answered all of my questions and helped me understand the different options I could take. I felt respected, unhurried, and able to make a fully informed decision.

I’ve booked my first appointment now, whereas otherwise I probably would’ve gone back and forth for several days in indecision. It’s given me a really positive impression of Menopause Care, right from the very beginning.

26 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely feedback.

We are so pleased to hear that your discovery call with Jane James our Menopause Mentor, felt welcoming, helpful, and unhurried. It’s really important to us that everyone feels respected and fully informed when considering their options.

We are delighted you have booked your first appointment and that your experience has given you such a positive impression from the very beginning. We look forward to supporting you on your journey.

Classificada 5 em 5 estrelas

Had the free discovery call with Jane

Had the free discovery call with Jane, which I think is a great service! Found it so helpful, and she was so lovely I already feel more understood and listened to than over these past few years of trying to get somewhere!
I am feeling happy and hopeful now going into my Dr call next week!
Thank you

26 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely feedback. We are delighted to hear how helpful you found your discovery call with Jane and that you’re already feeling more understood and hopeful. Wishing you all the very best for your appointment this week

Classificada 5 em 5 estrelas

Cared for and listened to

The team from Menopause care are excellent. I am dealing with complex medical issues and I went to them as I wanted to have time and space to talk to a GP with expertise. I felt listened to and most importantly I felt cared for by the doctor I have now met once a year for two years. The follow up is excellent and the admin team always answer quickly. I strongly recommend them

11 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your thoughtful review and recommendation.

We are so pleased you felt listened to, supported, and cared for, especially while managing complex medical concerns. Having the time and space to talk things through properly is so important to us.

It’s also lovely to hear your kind words about our admin team and follow-up care. We truly appreciate your trust over the past two years.

Classificada 5 em 5 estrelas

Take time to listen to how I’m feeling…

Take time to listen to how I’m feeling and why. Great advice concerning anything to do with the Menapause!

16 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your kind words.

We are so pleased to hear you felt listened to and supported. Taking the time to really understand how you are feeling is at the heart of what we do, and we are glad you found the advice helpful.

Classificada 5 em 5 estrelas

I saw Helen today - Incredible xx

I saw Helen today and I cannot believe how incredible this service is.

I have fought for two years with my local GP surgery and medical professionals to get treatment and when they did step in they would not support testosterone. The symptoms were so severe I had to leave my job as an OT, I have been on the sofa for two years, unable to even go out with my daughter. I had loss of identity purpose and motivation and no libido. I have suffered so much before coming here.

This service truly cares and I will forever be grateful for them listening to me and genuinely caring. I have now been prescribed what I need. I now plan to rebuild my life one step at a time. Helen Thank you you've saved my life xxx

24 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for sharing your experience so openly. We are incredibly moved by your words.

We are so sorry to hear how difficult the past two years have been for you, but we are so pleased that you felt listened to, supported, and cared for during your appointment with Helen. No one should feel alone in navigating menopause symptoms, and it means so much to know you felt heard and understood.

Wishing you strength and continued progress ahead.

Classificada 5 em 5 estrelas

Lovely call with Jane

Lovely call with Jane; very informative about the service Menopause Care can provide. Really made me feel as if I am not alone on this journey.

18 de fevereiro de 2026
Opinião espontânea
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Resposta da Menopause Care

Thank you so much for you kind review. Our menopause mentor Jane is great and has lots of shared experience to share.

Classificada 5 em 5 estrelas

It was a great consultation

It was a great consultation. It was thorough; I had all the time I needed to ask questions and go through the different possibilities. I learned about my condition, and it was helpful.

10 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your kind feedback.

We are delighted to hear that you found your consultation thorough and informative, and that you felt you had the time you needed to explore your questions and options.

We really appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Highly recommended service

I would recommend Menopause Care to anyone struggling with menopause symptoms. From my initial 15 minute informative discussion to my 45 minute in-depth doctors appointment my concerns and symptoms were discussed and a management plan implemented. I look forward to my review appointment. Thank you for your friendly, knowledgeable and professional service.

28 de janeiro de 2026
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Resposta da Menopause Care

Thank you so much for your wonderful review.

We are delighted to hear that you felt listened to and supported, and that your consultation was helpful in creating a clear management plan. It’s a pleasure to be part of your journey, and we look forward to seeing you at your review appointment.

Classificada 5 em 5 estrelas

Thank you for listening

I felt really listened to and came away feeling more hopeful.

12 de fevereiro de 2026
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Resposta da Menopause Care

Thank you for your lovely feedback. We are delighted to hear you felt heard and that the appointment left you feeling more positive

Classificada 5 em 5 estrelas

Knowing I was being understood and they…

Knowing I was being understood and they had the experience to know what was going on with me

3 de fevereiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely review. We are really glad you felt understood and supported, that’s exactly what we strive for. Menopause can be a challenging time, and it means a lot to know our experience and care made a difference for you.

Classificada 5 em 5 estrelas

I had a 45 min online consultation with…

I had a 45 min online consultation with Dr in clinic. I had a full holistic consultation exploring all aspects & the different impact it was having on every aspect of life. I was offered a few different treatment options & all the information was provided to the DR rationale. The nhs feels very broken right now around menopause care

28 de janeiro de 2026
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Resposta da Menopause Care

Thank you so much for your kind and thoughtful review. We are really pleased you felt heard and supported during your consultation. Taking time to explore how menopause affects every part of life is at the heart of our holistic approach, and we are glad the treatment options and clinical reasoning were clear and helpful.

Classificada 2 em 5 estrelas

Mixed experience

On the positive side, I do not doubt the expertise of the doctor I saw, and in fact, I was impressed. Also, once I spoke to someone about the problem I had, it was dealt with as well as possible and quickly.

However, I have already had a difficult time seeking effective treatment for my menopause symptoms for various reasons and was hopeful that things would be different in respect of a company which clearly prides itself on taking a supportive approach and helping (peri)menopausal women seeking treatment. Therefore, I felt let down by the following issues:
1. A failure in the prescribing of my medication. I had no response to an email enquiring about this so after 48 hours from the time of emailing, I followed up with a call. It is only then that anyone was aware that nothing had happened with the prescription. If I had not chased, nothing would have happened. It means that it will have taken over a week from the appointment to get my medication. That may sound like a small amount of time but when you're struggling, it's not.
2. Lack of clarity about the cost of the medication (at the time of writing I still have no idea how much it will cost).

So, not all bad but, I'm left feeling frustrated as I had high hopes and expectations which were not met. I also think if I were more vulnerable, how would I have handled the prescription issue? Would I have had the energy to deal with it? Would it not be easier to discuss whether your own GP should manage the prescription?

4 de fevereiro de 2026
Opinião espontânea
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Resposta da Menopause Care

Thank you for taking the time to share your feedback. We are pleased to hear you felt supported by the doctor and our clinical care, but we are genuinely sorry for the delay and lack of clarity around your prescription and costs, that is not the experience we aim to provide. Your comments have been shared with our team so we can improve our processes and communication.

Classificada 5 em 5 estrelas

Kind

Kind, professional, knowledgeable, supportive.
Amazing and a complete antidote to the impersonal box-ticking of the GP.

26 de janeiro de 2026
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Resposta da Menopause Care

Thank you for your kind words. We are so pleased to hear you felt supported and well cared for.

Classificada 5 em 5 estrelas

Jane is wonderful!

I had a pre-planned telephone call with Jane. She called on time and was professional, knowledgeable and very kind. She was able to answer my questions and make some helpful suggestions of how the clinic might be able to help. I would highly recommend.

28 de janeiro de 2026
Opinião espontânea
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Resposta da Menopause Care

Thank you so much for your lovely feedback. We are delighted to hear that Jane our Menopause mentor was able to support you with such a positive and helpful call, and we really appreciate your recommendation

Classificada 5 em 5 estrelas

Quality Service

Great, prompt prescription delivery after informative, supportive consultation ⭐️

23 de janeiro de 2026
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Resposta da Menopause Care

Thank you for your kind review. We are delighted to hear you had a supportive consultation and received your prescription promptly. We really appreciate you taking the time to share your experience

Classificada 4 em 5 estrelas

Great experience

Great Dr! Saved my mind and sanity ! I felt heard for the first time in years !
The only niggle I have is that messages took so long to be answered. But lovely team, so I feel bad saying that

23 de janeiro de 2026
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Resposta da Menopause Care

Thank you so much for your lovely feedback. We are really pleased to hear you felt listened to and supported by your doctor. We also appreciate you sharing your experience with our messaging response times, and we are sorry for any frustration this caused.

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