Menswearr - The Legend of Fashion Opiniões 

275
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can't thank this company enough I got let down by tru clothing big time and men's wearr pulled out all the stops to get me sorted there what's app messenger was answered quickly and the team was a... Ver mais

Classificada 5 em 5 estrelas

Tried everywhere to get my size combinations but was unable to get them anywhere, including the Marc Darcy website. Finally, I came across menswearr and was able to get all components of the suit... Ver mais

Classificada 5 em 5 estrelas

Perfect client service Amazing advise and Wear so great and style Petite info en français je m'étais trompé sur les tailles entre UK/fr le service client m'a contacté et repris les mesures en vidéo... Ver mais

Classificada 5 em 5 estrelas

I rate this company 5 stars everything considered. I have one niggly complaint with them which was more than satisfactorily addressed. Their products are competitively priced and of good quality. De... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina

Escrito pela empresa

Menswearr is your one stop shop for formal suits and designer menswear. We have a wide range of designer brands for your special occasions Shop Shirts, Ties, Cufflinks & Shoes To Finish Off Your Look. Enjoy The Perfect Combination Of Smart, Casual & Comfort In Our Unique Premium Suits. Suits For All Occasions. Free UK Delivery £75+


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

275 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

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4,1

Todas as opiniões

(275)

16 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

If I could give zero stars I…

If I could give zero stars I would…terrible customer service as I’ve been ignored on several occasions after sending various emails about a return. Will ensure that friends, family and colleagues avoid this company. I sent off the return weeks ago (and in alignment with the company’s own policy) and still to receive any acknowledgement, nevermind the refund that they are required to adhere to.

Awful experience - which going by other reviews - is a common trend and extremely disappointing.

30 de junho de 2024
Opinião espontânea
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Hi Steven

Thanks for thr feedback. We are sorry for the delay in procoeseing your return. It looks like the return may been delivered to one of neibouring shops and is still with them. Unfortunately the tracking doesn't show full tracking and an image where the parcel was delivered. . We will check tomorrow and get back to you asap.thank you for your patience.

Classificada 1 em 5 estrelas

No support after paying unexpected fees

I was charged duties even though I paid for the more expensive shipping that included prepaid duties and fees, as stated in their shipping terms and conditions. I contacted support and after one response saying they'll get back to me, they never did and have since ignored my messages. I will not be buying from this site again.

18 de março de 2024
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Dear Jean Paul

Thanks for the mesaage. Apoligies you didnt get satidfactory answer from us. Duty taxes to any country outside is customers responsibility. We used to offer duty tax paid prior to Brexit within Europe and some other countries to fastedn the delivery process but since brecht we have now stopped this. To Canada and the US. We also did offer tax paid on orders over $150 dollars but under $800 on standard and $350 but under $800 on Express delivery. Unfortunately your order didn't qualify for either as your order in CAD was only 133.20 including delivery costs which is about 78 USD. This was all detailed in our terms and I'm sure you must have gone through our terms before ordering. Please also note there is no shipping option that is more expensive to include taxes. There 2 shipping types 1. Standard which is cheaper but slow and 2. Express which is expensive that standard but considerable fast. We don't charge any other type of deliveries costs.

I hope this answers your question and hope you enjoyed our products. Please feel.free to ask any questions prior to making a purchase as we understand buying from overseas can be sometimes difficult. Thank you for your patience and we very grateful for your business.

Classificada 5 em 5 estrelas

I rate this company 5 stars everything…

I rate this company 5 stars everything considered. I have one niggly complaint with them which was more than satisfactorily addressed.
Their products are competitively priced and of good quality. Delivery can sometimes be tardy but not a concern for me thus far.

3 de maio de 2024
Opinião espontânea
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Thank you Michael. Really appreciate it.

Classificada 5 em 5 estrelas

Colin Ross white penny collar shirt

This is a well made shirt , it fitted perfectly. I couldn't have been happier with my purchase , Ive already recommended this site to a couple of of my uncles

13 de março de 2024
Opinião espontânea
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Really appreciate your feedback.

Classificada 1 em 5 estrelas

Where to begin

Where to begin? Ordered an item which turned up on time. Great! Problem was that the item wasn’t the same one listed on the site, didn’t match the images or the description. Tried emailing but got no response. Had a look at their slightly shady returns policy. 14 days to return and I would need to pay for the return. Given it was their mistake that doesn’t seem quite right, but…oh yeah, they still haven’t replied to the email to try and sort it out.

Given other comments about returned goods not being refunded just decided to keep the item. Overall I’d mark them as “Avoid”. Selling at a distance in 2024 should be better than this: could try answering emails for a start; and maybe not charging customers for returns when it’s your fault. And, for the record, the offending item is still in their website

1 de abril de 2024
Opinião espontânea
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Hi Stuart, Thanks for the feedback. Apologies we sent you a similar but not exactly the same item you ordered. Mistake on our part and we apologize for it. Looks like our colleagues who pick and pack items have made a picking error. If you'd like to send the waistcoat back you are welcome to and we will send you a prepaid return label as it was our mistake. If you'd like to exchange for the correct item please let us know so we can send the correct item.

Classificada 5 em 5 estrelas

Delivery was prompt and the jacket I…

Delivery was prompt and the jacket I ordered was packaged well...item was of great quality and at a fraction of the price was an absolute bargain. Unfortunately I had to return the item as I no longer needed it for it's intended use but I would definitely recommend this company and service

4 de dezembro de 2023
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Many thanks Luke for a great review. Really appreciate it.

Classificada 1 em 5 estrelas

Goods to small by UK standard sizing

Goods to small by UK standard sizing - returned but yet to receive a refund!!!

15 de dezembro de 2023
Opinião espontânea
logótipo da Menswearr - The Legend of Fashion

Resposta da Menswearr - The Legend of Fashion

Thanks you for the feedback Paul. Sorry to hear your experience with the sizing of the clothes you ordered.

When ordering clothing, it's important to be aware of the differences between UK, European, and US measuring norms and units of measurement. Sizes can vary significantly across these regions, making it crucial to check the sizing guide provided by each brand and measure yourself accordingly before making a purchase.

In the UK, sizes are typically indicated in inches for clothing and shoe sizes, whereas European sizes are often given in centimeters. In the US, sizes can differ not only in measurement units but also in the way they are labeled. For example, a UK size 10 for women's clothing might be a size 38 in European sizing and a size 6 in US sizing. Similarly, men's shoe sizes also vary: a UK size 9 might be a 43 in Europe and a 10 in the US.

Due to these variations, relying on the sizing guide and measuring yourself against it is essential. Additionally, every brand's fit can differ, even if the sizes are nominally the same. This means that a size medium in one brand might fit differently than a medium in another brand.

Regarding your specific issue, I understand that the goods you received were too small by UK standard sizing. We would recommend for any future purchases you contact the retailer to confirm their sizes against your measurments.

Classificada 1 em 5 estrelas

Impossible to make contact with company

Ordered a suit which did arrive but due to sizing it was unsuitable. I contacted before purchase with no replies, since returning the suit to them which was delivered within 3 days back to them there has been 0 replies from there whatsapp chat, email address and contact page on the website. Unable to contact via phone.

Have resorted to opening a frustrating paypal claim to try and claim my money back. Would be cautious buying from this company as it is impossible to get hold of anyone

9 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bestilte en blazer derinde

Bestilte en blazer derinde, og den ankom inden for 5 dage! Den kostede 1700,- +350 i told siden UK ikke er i EU mere!
Kvaliteten er virkelig lækker, og størrelsen passede perfekt!

22 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service

Outstanding service. Simon was the most helpful member of staff, who went above and beyond to help me track down a pair of trousers for my suit. For my next suit, I will definitely be using Menswearr and I would recommend them to anyone.

20 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Quality - Greater Service

Menswearr where great to work with beginning to end. They helped recommend which jacket sizing made the most sense for myself after I had improperly ordered the wrong size and saved myself a lot in Tans-Atlantic shipping fee's that would have resulted from the inevitable exchange. 100% recommend for the customer service and the great quality product.

24 de março de 2022

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