Metro Rod Opiniões 

Very good service turn up on time polite friendly professional service i highly recommend

This review is on behalf of my elderly mother who had a blocked drain and bathroom flood on Christmas Eve 2025. After a terrible call out with another company and her not being able to use her bathroom for 5 days over Christmas as the job was not done, on Monday 29th Dec Metro Rod were called out. Their customer service agent was Super helpful and gave us updates as to where the plumber was and how long he would be. The plumber rang as he was leaving his last job to let us know he was on route.
Damien arrived at 12.30pm and worked until 8pm outside in the dark and rain trying to find the blockage in an elderly persons complex in Mansfield Woodhouse. He was incredible and very understanding of my mother’s disability and circumstance's and kept going so she was able to spend the night at home. She had spent 5 days at my house over Christmas unable to use the stairs to proper facilities.
We are both amazed at this gentleman’s kind and determined nature to ensure he got the job done.
I do hope he gets recognition as he is a credit to your company.
Well done Damien and Metro Rod !

⚠️ AVOID METRO ROD AT ALL COSTS ⚠️

I’m beyond angry and frustrated writing this. Metro Rod has failed to pay wages owed, and the way they treat workers is absolutely disgraceful.

No one should have to chase a company just to be paid for work they’ve already done. Bills don’t wait, rent doesn’t wait, and neither should wages. The complete lack of respect and accountability from Metro Rod is shocking. Promises are made, deadlines pass, and you’re left being ignored while they continue operating like nothing’s wrong.

This isn’t just “bad admin” — it’s people’s livelihoods they’re messing with. If you’re thinking of working for, contracting with, or doing any business with Metro Rod, think again. Save yourself the stress, the anger, and the financial hit.

A company that can’t or won’t pay its workers does not deserve your time, labour, or trust.

Spread the word. Don’t let others get caught in the same situation.

Reported a blockage and everyone that attended and contacted us by phone acted in a professional way. The whole team went above and beyond to resolve our issue so after 3 days we can finally use all our facilities. Many thanks and merry Christmas. Lee and Marie Peters

Had Trevor round from Metro rod Dartford. How good was he. I had a worrying situation of incoming water to my underfloor crawl space. Within a hour or so job was sorted at a very reasonable price, including camera work and rodding. Trevor also had the time to explain everything going forward. He has completely done away with my stress right on top of Xmas, we can't thank the guy enough.

Very polite. Did a good job

The person which fixed the job was very nice and precise. He seemed to know what get was talking about. Very pleased.

Liam from the Dartford Metro rod was superb. Was with us within the hour of our call and was so helpful and sorted the problem which blocked our toilet. It wasn’t straightforward, but he worked hard to help us ( it was grim). Totally recommend this company! Thank you Liam!

The gentleman that arrives was nothing but polite. Did the job required and explained everything he did. Thank you so much

They told us what they were going to do,and what was going on even in the bad weather that we had.

Very polite and friendly, was here very quickly once was reported, didn't leave till they checked everything was working properly, very pleased with them

Came out promptly, new pump installed, left the job all seemed well but the pump did not come on when the tank was full. Another month rolled by finally attended new floats installed, didnt work. 3 months rolled by attended again still didnt work despite phoning numerous times nothing finally spoke to the manager who said they would not turn up attend again without more money. I was £1300 out of pocket by now. Had another company come and have a look all it needed was a new control box.

They were very good did everything really quickly and very polite

We’re vey good attended but didn’t completely dove was ok two days then one neighbours had get south west water out big machine but that what your man said may need so all good had 3 times in 2 weeks

Luke came out to my property on the 23rd and 24th Nov 2025. He was very polite, very professional and explained everything so clearly. He cleared a problem that's been going on for years at my property with no trouble or stress and I could not be more grateful for his work. If everyone did their job as good as Luke does his, the world would be a better place

The young man who came was polite, informed and did his very best

The plumber from metro rod explained everything what was happening and how long the work was going to start and finish

Was assigned Metro Rod (Doncaster) through my home emergency cover and wow did they do a fantastic job.From the very first contact arranging the visit to the work being done I was really impressed. Fast efficient and the quality of work been done was impressive and would highly recommend 👌

Great professional service

As soon as they was informed that they had to attend a job at my house they were quick in doing so. But sure mantinance lied. Telling me that they was a law against noise at night when I had human excrement Om my back yard!! Metro rod 5/5 sure mantinance 0/5