Metro Rod North were contacted through my emergency One Call Insurance company as i had a problem with my drains taking waste water away. Keenan from the above company arrived on time on 7/10/2026. H... Ver mais
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Leia as opiniões dos outros
Remarkable service once again. Pontypool depot called me and gave me an expected time. Darren and Charlie turned up at 8pm in the dark to sort out my issue. This is a Welsh Water reoccurring problem a... Ver mais
Bryn turned up 15 minutes after office called me He was a very personable young man courteous and polite and knew what to do to unblock the pipes He cleaned up after himself and left pipes unblocked... Ver mais
Admittedly, they were the 3rd company I called for an emergency call out on a Sunday, but they were quick, efficient and cheaper than Dyno Rod. The chap that attended, was polite, prompt and sorted ou... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.
Informações de contacto
Ashwood Court, SK10 2XF, Macclesfield, Reino Unido
- 0800 66 88 00
- enquiries@metrorod.co.uk
- metrorod.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They came out and the man was very…
They came out and the man who sorted out the problem was very polite and helpful and it was all sorted without any fuss in about twenty minutes . I couldn’t fault them to be honest .
Dude you rock!! 2025
Best service ever! Young contractor very calm , pleasant and informative. Professional resolve to the problem and done so thoroughly. Came as an urgent call out and we were so relieved the issue was sorted 100%. The young man in question was very dedicated to the work at hand.I am a war Veteran from the SWA/ANGOLA War and he deserves a medal. I urge his employer to send him on a holiday all inclusive paid by the company because when you attend to 13-15 call outs a day you are a HERO.(This is my recommendation to a guy who has both character and personality!)My wife and I are much grateful for his service.
Roger Thanks Cheers
Basil - Haslemere , Surrey.
Nasty company. Do Not use
I have just received a recording msg on the phone about me not having paid. (Which I most definitely have 6 months ago.)
Adrian's msg said if i didn't call him within a week " I WILL COME AROUND AND VISIT YOU" can you imagine how scary and how angry I am knowing I've sent over 4 emails with bank screen shot giving evidence of payment in may. I phone him just. He started polite and then "LET" me know he didn't say that as his phone msg recording said. I have proof!!! Adrian also said. " he is sat in his office with his secretary and debt collection guy and they heard what he said to me . Talk about LETTING me know again his debt guy is there for me.
Don't use this company and definitely don't pay cash as they will probably say you haven't paid. Luckily I have the proof of payment and phone call!
Mrs Winrow

Resposta da Metro Rod
A very prompt and professional job
A very prompt and professional job. The gentleman was very polite and helpful we couldn’t have been more pleased with the work
Called out on time as promised
Called out on time as promised
Cleared the pipe and also the metal that was causing the problem what other companies missed, best price around I would highly recommend this company
Thank-you
Outstanding service
From the very first visit from Metrorod to the completion of the job all the staff were wonderful. The gentlemen who did the actual work on my drains were all polite,friendly, speedy, efficient, punctual. They explained what they were doing and left no mess at all.
The office staff were also wonderful.
Fantastic service
The guys from Metrorod went over and above as the survey proved more difficult than expected.
All of the Metrorod staff were professional and friendly and explained everything carefully.
Lynn
What a very helpful company done everything to maje it easier for the occupier so helpful and polite recommend this company 10/10 for service
Very happy with the service
Very happy with the service. Got the job done and was very professional.
Excellent and very prompt service…
Excellent and very prompt service following a request for a CCTV survey of drainage system and a report emailed within 7 days
Lovely young lad came to unblock the…
Lovely young lad came to unblock the drain , kept fully updated, resolved the problem quickly and efficiently, would highly recommend this company
Very efficient service
Very efficient service. Arrived within less than two hours of reporting issue. Highly recommend
Quick response time and excellent service
We're very pleased with the quick response time, professional and friendly service we've received. The problem was explained to us clearly and sorted out quickly, with everything cleared up spotlessly afterwards. Not cheap but definitely reliable and effective.
Amazing service
Amazing service, quick call out and sorted issue very quickly.
Once again my drain blocked
Once again my drain blocked. This company is first class in customer negotiation and performance in finding the culprit a piece of vynyl tile. Hugh explained to me with a fantastic attitude. Wow what a professional company xxxxx
Very proment on time to visit friendly…
Very proment on time to visit friendly and sorted very quick thank you.
The man that came to my property was…
The man that came to my property was polite clean and found a drain that’s outside that hasn’t been found before so hopefully my damp in my property will disappear.thank you Metro Rod good job done 👍
First experience empty of a cesspit
Booked an empty of a cesspit, waited over 2 weeks for availablity. First time using the company. We have a 10,000 Gallon tank so ordered a 4-5000 truck. Didn't show up, had to ring to find out what happened, driver couldn't find house, rang wrong number despite it being on order so gave up. Offered to send a tiny 1000 truck next day which I said is no use. Eventually sent a massive truck few days later but due to parked cars couldn't get in drive so had to ring for another truck the size originally ordered. Payment system is very slow and frustrating, driver rings, has to wait for someone to answer for me to pay over the phone. Need online handheld system that can process payments. Staff very friendly and helpful
Great service
They cleared my blockage that was further down the drain that another company failed to clear. They were very professional and punctual.
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