Metro Rod Opiniões 

800
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Metro Rod North were contacted through my emergency One Call Insurance company as i had a problem with my drains taking waste water away. Keenan from the above company arrived on time on 7/10/2026. H... Ver mais

Classificada 5 em 5 estrelas

Remarkable service once again. Pontypool depot called me and gave me an expected time. Darren and Charlie turned up at 8pm in the dark to sort out my issue. This is a Welsh Water reoccurring problem a... Ver mais

Classificada 5 em 5 estrelas

Bryn turned up 15 minutes after office called me He was a very personable young man courteous and polite and knew what to do to unblock the pipes He cleaned up after himself and left pipes unblocked... Ver mais

Classificada 5 em 5 estrelas

Admittedly, they were the 3rd company I called for an emergency call out on a Sunday, but they were quick, efficient and cheaper than Dyno Rod. The chap that attended, was polite, prompt and sorted ou... Ver mais

Informações sobre a empresa

  1. Canalizador

Informação fornecida por diversas fontes externas

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

800 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(800)

115 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dude you rock!! 2025

Best service ever! Young contractor very calm , pleasant and informative. Professional resolve to the problem and done so thoroughly. Came as an urgent call out and we were so relieved the issue was sorted 100%. The young man in question was very dedicated to the work at hand.I am a war Veteran from the SWA/ANGOLA War and he deserves a medal. I urge his employer to send him on a holiday all inclusive paid by the company because when you attend to 13-15 call outs a day you are a HERO.(This is my recommendation to a guy who has both character and personality!)My wife and I are much grateful for his service.
Roger Thanks Cheers
Basil - Haslemere , Surrey.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nasty company. Do Not use

I have just received a recording msg on the phone about me not having paid. (Which I most definitely have 6 months ago.)
Adrian's msg said if i didn't call him within a week " I WILL COME AROUND AND VISIT YOU" can you imagine how scary and how angry I am knowing I've sent over 4 emails with bank screen shot giving evidence of payment in may. I phone him just. He started polite and then "LET" me know he didn't say that as his phone msg recording said. I have proof!!! Adrian also said. " he is sat in his office with his secretary and debt collection guy and they heard what he said to me . Talk about LETTING me know again his debt guy is there for me.
Don't use this company and definitely don't pay cash as they will probably say you haven't paid. Luckily I have the proof of payment and phone call!
Mrs Winrow

2 de outubro de 2025
Opinião espontânea
logótipo da Metro Rod

Resposta da Metro Rod

Hi Heather,

We are so sorry to hear that you've had a bad experience with one of our franchises. This is not the standard of service we would expect and we would like to investigate this so it doesn't happen again. Please can you send an email to our Customer Care team, CustomerCare@metrorod.co.uk, with details of your experience, along with your postcode, and they will be able to look into this.

Kind regards,
Metro Rod

Classificada 5 em 5 estrelas

Called out on time as promised

Called out on time as promised
Cleared the pipe and also the metal that was causing the problem what other companies missed, best price around I would highly recommend this company
Thank-you

1 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service

From the very first visit from Metrorod to the completion of the job all the staff were wonderful. The gentlemen who did the actual work on my drains were all polite,friendly, speedy, efficient, punctual. They explained what they were doing and left no mess at all.
The office staff were also wonderful.

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

The guys from Metrorod went over and above as the survey proved more difficult than expected.
All of the Metrorod staff were professional and friendly and explained everything carefully.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lynn

What a very helpful company done everything to maje it easier for the occupier so helpful and polite recommend this company 10/10 for service

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick response time and excellent service

We're very pleased with the quick response time, professional and friendly service we've received. The problem was explained to us clearly and sorted out quickly, with everything cleared up spotlessly afterwards. Not cheap but definitely reliable and effective.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Once again my drain blocked

Once again my drain blocked. This company is first class in customer negotiation and performance in finding the culprit a piece of vynyl tile. Hugh explained to me with a fantastic attitude. Wow what a professional company xxxxx

30 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

First experience empty of a cesspit

Booked an empty of a cesspit, waited over 2 weeks for availablity. First time using the company. We have a 10,000 Gallon tank so ordered a 4-5000 truck. Didn't show up, had to ring to find out what happened, driver couldn't find house, rang wrong number despite it being on order so gave up. Offered to send a tiny 1000 truck next day which I said is no use. Eventually sent a massive truck few days later but due to parked cars couldn't get in drive so had to ring for another truck the size originally ordered. Payment system is very slow and frustrating, driver rings, has to wait for someone to answer for me to pay over the phone. Need online handheld system that can process payments. Staff very friendly and helpful

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

They cleared my blockage that was further down the drain that another company failed to clear. They were very professional and punctual.

30 de setembro de 2025
Opinião espontânea

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