Master Massage Equipment Ltd Opiniões 137

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bought a massage table less than a year ago — the support cable has already snapped, making it unsafe to use. The bigger issue is the complete lack of response. I’ve contacted multiple times... Ver mais

Classificada 5 em 5 estrelas

My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally... Ver mais

Classificada 5 em 5 estrelas

I was in need for a massage couch. Lilly was most helpful and gave me great advice. I also purchased some other accessories. Great service. Kept in contact and super fast delivery. Most definitely... Ver mais

Classificada 5 em 5 estrelas

Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The q... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento médico
  2. Loja de materiais para massagem

Informação fornecida por diversas fontes externas

As the long-time, #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. I found this message below some years ago, and felt well-related to it, and am continuously lifted when reading it. We here at Master Massage Tables know that you too, strive to be the best in your field, whatever that may be. We wish you good luck in your endeavours, and hope that, in your successes, enjoy and take from this poem as much as we have.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Excellent!

Excellent at everything!
My massage table shipped back to me inspected and fixed like a new.
Even the delivery day and time was spot on!

14 de março de 2025
Classificada 5 em 5 estrelas

Not disappointed

As usual, products are of good quality and as described. They arrived well packaged and on time. Have used this company for different products for over 10 years and not disappointed so far.

21 de fevereiro de 2025
Classificada 1 em 5 estrelas

Worst Company EVER

Worst Company EVER! DO not buy from them. If you don't like the product they say 30 day money back guarantee (YEAH RIGHT, WITH A 20% RESTOCKING FEE). THEY SEND PRODUCTS WITH CHEAP MATERIAL AND COULD GIVE A DAMN IF YOU'RE NOT HAPPY. DON'T EVER BUY ANYTHING FROM THIS COMPANY!!! Talk to KELLY, she runs your US division. Hopefully you fire her/him.

4 de março de 2025
Opinião espontânea
logótipo da Master Massage Equipment Ltd

Resposta da Master Massage Equipment Ltd

Hello Michael,

Sorry if the restocking fee is a concern for you, it normally contains the return postage charge alongside the handling charge of the warehouse.

I am sorry if the team did not follow up your case in time, however, seems like there is no communication history between you and the company.

Could you please kindly clarify your order number, or if you have any concerns, feel feel to Email uksales01@mhpinternational.com

Classificada 5 em 5 estrelas

I ordered some cotton couch/chair face…

I ordered some cotton couch/chair face rest covers, and I am very pleased with them. They are soft and a large enough fit to go over my adjustable massage chair face rest without slipping off. They wash well and have not shrunk or gone rough and uncomfortable. They arrived quickly and in plenty of time for my work engagements.

6 de setembro de 2024
Classificada 5 em 5 estrelas

I bought a massage table (3 section…

I bought a massage table (3 section Montclair) that had a small fault - but was of excellent quality. After troubleshooting the issue from a distance, and realising the fault couldn't be sorted from a distance,
Linny sorted out an exchange. I then decided to change the massage table to a different one as my circumstances changed. Linny sorted it out. The new massage table (Eve - 2 section) and new table top desk massager again are of excellent quality.

Both massage tables and new table top desk massagers are of good quality, sturdy, with comfortable tops. Linny's customer service has been brilliant.

I can wholeheartedly recommend Masters Massage Equipment.

7 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Master Massage Table…

Massage Table was delivered fairly quickly, communication was very good. The table is excellent quality, and was easily set up. I also ordered face cradle covers which were buttery soft and very well made. The table is thermal top and as yet have not tried this function out yet so cannot comment. Would not hesitate to order from this company again.

6 de novembro de 2024
Classificada 3 em 5 estrelas

After sales is terrible

I purchased a couch from these, it arrived in good time but the after sales has been awful. I’ve been trying to return it, all contact is via a WhatsApp message, they don’t reply to emails. It’s been ongoing since 12th October and still no return in sight.

Updating this review 27/10/24: Comtact has been made, a collection arranged for 29/10 and I’ve paid for another couch to be delivered. Hopefully this will be sorted this week - I will update accordingly.

12 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Invoice Error

Ordered from Ireland and was aware of import charges. However an error on the invoice shared with UPS meant import charges were 11 times what they should have been. I didn’t accept the delivery as a result. I’ve emailed the MPH twice and have had no response.

10 de julho de 2024

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