I placed an order on 8/12/26 for a pair of shorts and a $120 dollar pair of under armour shoes order #174628 I was immediately sent an email saying the shoes are out of stock with no future stockin... Ver mais
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Leia as opiniões dos outros
After initially attempting to work with a competitor, I reached out to Midway Sports but at a point where I had only a couple of weeks left before I needed to get my jersey order designed, printed and... Ver mais
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Bought two pairs of shoes, one shipped and arrived on time, the other has not shipped and just been sitting for weeks, they do not respond to emails or phone calls. I just want a refund and they seem... Ver mais
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Had a concern about shipment of Nike shoes because there was no movement for over a week outside of label created. No response of the concern on email. Tried calling 5 times and left a message no resp... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Midway Sports is your trusted source for authentic Nike, Jordan, Under Armour gear, and more. We provide premium sportswear, footwear, and equipment shipped directly from trusted manufacturers to ensure authenticity and quality, with fast and reliable service. With a wide selection of performance-driven products, we serve athletes, teams, and sports enthusiasts nationwide. Our mission is to deliver quality products and excellent customer care every time you shop with us. Whether you’re gearing up for competition or shopping for everyday athletic wear, Midway Sports is here to support your journey.
Informações de contacto
1420 NW N River Drive Ste 420, 33125, Miami, Estados Unidos da América
- 786-353-2005
- Contact@midwaysports.com
- midwaysports.com
2,5
Mau
86 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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Order number 167267
Order number 167267
Placed order in 7/14. Never received any shipping information have reached out two times and no movement on the order. No one is responding to my emails.
14 de julho de 2026
Opinião espontânea
Resposta da Midway Sports
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay and for the frustration this has caused.
We are currently experiencing a higher-than-normal volume of orders and customer inquiries, which has unfortunately resulted in longer response and processing times than we strive to provide.
Please know that your order has not been forgotten. Our team is actively reviewing all outstanding orders and inquiries in the order they were received. We understand how important timely communication is and regret that we did not meet your expectations in this instance.
If you have not already done so, please contact us at contact@midwaysports.com with your order number, and our team will be happy to provide you with the latest status update and assist you as quickly as possible.
We appreciate your patience and the opportunity to make this right.
This company is fraudulent
This company is fraudulent. November 2025, had multiple orders for Christmas shopping. One order never shipped. Attempted to return the other orders but no response from customer service. Numerous emails, numerous requests put through their returns center online form. Nothing, just absolutely no contact back from this company. They have a return window but if they don't respond to you to get that started you will miss the allotted time. Such a scam. I constantly emailed to create a paper trail of the non-responsive nature of this company. Thankfully I have American Express and they launched an investigation resulting in full credit for all orders. Even though they respond on here to the complaints don't be fooled. They don't answer the phone, they don't answer emails, they don't process returns even if you put a timely request in through their online return system. Can't wait to see what excuse they reply with. Come to think of it, I probably should've started complaining on here to actually get any type of response. Also, just saw they have a 1/5 from the Better Business Bureau. Just ridiculous. Shop elsewhere!
31 de outubro de 2025
Opinião espontânea
Resposta da Midway Sports
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay and for the frustration this has caused.
We are currently experiencing a higher-than-normal volume of orders and customer inquiries, which has unfortunately resulted in longer response and processing times than we strive to provide.
Please know that your order has not been forgotten. Our team is actively reviewing all outstanding orders and inquiries in the order they were received. We understand how important timely communication is and regret that we did not meet your expectations in this instance.
If you have not already done so, please contact us at contact@midwaysports.com with your order number, and our team will be happy to provide you with the latest status update and assist you as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Great experience from Midway Sports
This cap I bought from Midway Sports wasn't available in my country or anywhere else. It was the only place where I could find it, and in the exact size I wanted for my brother. The shipping was super fast, and my brother was really surprised. 👍🏻
8 de julho de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again
Likely fake Nike product that started falling apart within 3 weeks and no Customer Service Support to Replace
I bought nike shorts through Midway. Within 3 weeks (and having only worn the shorts once or twice) the nike swoosh started peeling off. I have significant doubts these are authentic Nike shorts. When I contacted Midway, they indicated that per their policy, since >2 weeks had passed, there was nothing they would do.
I've trusted Nike products and know THEY have good customer service. When I asked I asked if they would work with nike to replace a defective product, they replied with the exact same message: since >2 weeks had passed, they wouldn't do anything.
Avoid Midway Sports if you are looking for authentic Nike, quality products and any kind of reasonable customer service.
Updated 7/13/2026 (after Midway responded to my post). I recognize that Midway has a 2-week return policy, but in my opinion, in the instance of a manufacturing defect such as this that happens within 1 month of puchase, on a Nike product for which full-price was paid, there should be accomodations. Nike itself has a 60 day policy and I'm certain (again) in instances of clear manufacturing defect, they would be accomodating of a good authorized retailer.
The part I find especially frustrating was, I was travelling in the immediate two weeks after I received the shorts and didn't touch them. It was only once I got back and wore them for the first time, that I was able to notice the defect.
15 de junho de 2026
Opinião espontânea
Resposta da Midway Sports
Hello,
We're sorry to hear that you were disappointed with your experience.
First, we want to assure you that Midway Sports only sells authentic products sourced through authorized distributors and manufacturers. We take any concerns regarding product authenticity very seriously.
Regarding your Nike shorts, our records indicate that your claim was submitted outside of our 14-day reporting window for defective or incorrect items, which is outlined in our return policy. While we understand your frustration, our team must apply the same policy consistently to all customers.
Our responses were not intended to dismiss your concerns but rather to explain the limitations of what we were able to do under our published policy. We regret that we could not provide the outcome you were seeking.
We appreciate your feedback, as it helps us evaluate how we communicate our policies and customer expectations. If there is any new information regarding your order that was not previously reviewed, you're welcome to contact us at contact@midwaysports.com, and we'd be happy to take another look.
— Midway Sports Customer Care
I had read so many bad reviews about…
I had read so many bad reviews about Midway Sports and thought I would never see the items that I ordered. But my order arrived in less than a week and the 3 Nike golf shirts I ordered were of great quality and I would definitely order from this site again. I wish there was better tracking of your order so you could know when things would arrive.
3 de julho de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again
Resposta da Midway Sports
Thank you for your feedback. We're sorry to hear about your experience.
Please contact us directly at contact@midwaysports.com with your order number, and we'll be more than happy to review your order and assist you. Our team will investigate the status of your shipment and work with you toward a resolution as quickly as possible.
We appreciate the opportunity to assist you.
Beware of Midway Sports
I order shoes from Midway Sports and was fairly quickly told a shipping label was created. However here sit over weeks later with nothing. When I contacted customer service, they tell me it’s too late to cancel even though it’s clear they have no product to ship. I’m disappointed with myself in not checking Trust Pilot first as I now see I’m one of many who have experienced very poor service from this company.
24 de junho de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you for your feedback. We're sorry to hear about your experience.
Please contact us directly at contact@midwaysports.com with your order number, and we'll be more than happy to review your order and assist you. Our team will investigate the status of your shipment and work with you toward a resolution as quickly as possible.
We appreciate the opportunity to assist you.
I purchased an item on Memorial Day…
I purchased an item on Memorial Day after seeing targeted advertising. Soon after ordering, I realized the item would be shipped from much farther away than expected, so I immediately emailed the vendor asking to cancel.
They told me the main office was closed for the holiday and that they would help resolve it. The next business day, I received an email saying the order was being prepared for shipment. I called right away and was told it was a “final sale” item, which was surprising because that was not clear to me from the advertising or checkout experience.
I told them I was dissatisfied and wanted the order canceled before it shipped. They said there was a process to resolve the dispute, but later that same evening I received a UPS notification that the product had shipped anyway.
Their later emails simply reaffirmed their position and claimed they tried to help, but it felt like a runaround. I contacted them quickly, before shipment, and still ended up with the order being pushed through.
In my opinion, this was a poor customer experience and felt predatory. I would not purchase again unless their final-sale terms and cancellation policy were made much clearer upfront.
25 de maio de 2026
Opinião espontânea
Resposta da Midway Sports
We are sorry to hear that you were dissatisfied with your experience. As outlined on the product page prior to purchase, this item was designated as a final sale item. Per our policy, all final sale purchases are not eligible for cancellation, return, or refund.
On our last communication, we provided alternative options in an effort to reach a resolution regarding this matter. While we understand this was not the outcome you were hoping for, we are required to follow the policies agreed to at checkout.
We appreciate your feedback and wish you the best.
— Midway Sports
Genuinely give me my money back.
Genuinely give me my money back. This company is garbage. I don't even understand how it's legal for a company to operate like this. Order #156428 was not fulfilled and has had no updates since the 20th. The order was supposed to have arrived on today. Cancel the order and give me my money back immediately.
29 de maio de 2026
Opinião espontânea
Resposta da Midway Sports
We sincerely apologize for the inconvenience and frustration caused by this experience.
We have reviewed Order #156428 and can confirm that a refund has already been processed. If there is anything further, we can assist you with, please feel free to contact us at contact@midwaysports.com.
I placed an order for two pickleball…
I placed an order for two pickleball rackets on May 9th for a total of $270 through Shop Pay. As of today, the order status still shows "processing," and I have received no updates regarding shipment or delivery.
I reached out to customer service for assistance but only received a generic AI-generated response that did not address my questions. At this point, I would simply like to speak with a real person to get an update on my order and understand when I can expect it to ship.
The lack of communication and inability to reach a customer service representative has been frustrating, especially given the amount of time that has passed since placing the order. I hope the company will respond and resolve this issue promptly.
28 de maio de 2026
Opinião espontânea
Resposta da Midway Sports
We sincerely apologize for the frustration and appreciate your feedback. We did send communications regarding the status of the order to the email address provided at checkout, but we're sorry if those updates were missed or did not fully address your concerns. We understand the importance of timely communication and are always happy to assist directly. Please give us a call at (786) 353-2005, and a member of our team will be happy to review your order and provide an update.
— Midway Sports
The service at this company is…
The service at this company is excellent!
21 de abril de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you for your kind words! We’re very happy to hear you had an excellent experience with our service. Your feedback truly means a lot to our team and motivates us to keep delivering the best possible support.
We appreciate you taking the time to share your experience!
— Midway Sports
Hesitant to order, but Midway was great.
I had never heard of Midway Sports before, but they were one of the few online stores that sold a very particular stadium jacket that I was looking for. The shipping was very fast and the product was exactly what I was looking for.
18 de abril de 2026
Opinião espontânea
Resposta da Midway Sports
Hi Jon,
Thank you for giving us a chance—we’re really glad to hear everything worked out!
We understand the hesitation when ordering from a new store, so it means a lot that you trusted us with your purchase. We're happy to hear the jacket was exactly what you were looking for and that it arrived quickly.
We truly appreciate your feedback and hope to assist you again in the future!
— Midway Sports
Resposta da Midway Sports
Hi Adam,
Thank you for your great feedback! We’re glad to hear you’re happy with the quality and that your order arrived quickly.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
Great seller
Great seller! Item was just as described with fast delivery
11 de abril de 2026
Opinião espontânea
Resposta da Midway Sports
Hi Bobby,
Thank you so much for your kind words! We’re glad to hear everything arrived as expected and that you were happy with the delivery.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
I’m never going to order from here…
I’m never going to order from here again it’s a horrible team I still haven’t received any tracking information for my order #147522 after I emailed 3 times I want my Ua spotlight suede pro cleats Midway Sports it’s been 10 days
4 de abril de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you for your feedback—we truly appreciate you bringing this to our attention.
We’re very sorry for the frustration this has caused. We understand how important it is to receive timely updates, and we sincerely apologize for the delay.
We have received your email, and our team will be replying shortly with a solution to assist you further.
We appreciate your patience and the opportunity to make this right.
— Midway Sports
Resposta da Midway Sports
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that you love your shorts and that they fit perfectly—that’s exactly what we aim for.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
Bad customer service / shipping policy
I placed my order #146287 - a SLK Evo Hybrid 2.0 Purple / MAX paddle on 3/23, when I placed the order it said the delivery was expected by 3/29 - it’s now the day of expected delivery and I am yet to receive any update with my order or a tracking number for the shipping. Not sure if it’s a scam or not, I’ve emailed customer support and am yet to get a reply. I’ve also talked to the online chat bot and it just tells me “ been received and is currently unfulfilled, which means it has not yet shipped.” - I have also called the help phone number and haven’t got a response. I would like an update on my order and a shipping number, especially as I was originally given an expected arrivals date and “Orders at Midway Sports are typically processed within 1–2 business days.” I would be grateful if someone could answer my help requests and give me some more information.
29 de março de 2026
Opinião espontânea
Resposta da Midway Sports
We’re so sorry for the delay and the lack of communication on your order—we completely understand how frustrating that must be. We are currently looking into this and will be following up as soon as possible.
— Midway Sports
Terrible customer experience and a…
Terrible customer experience and a hoax! Don’t expect to be able to do returns. Worst online shopping experience!
6 de janeiro de 2026
Opinião espontânea
Resposta da Midway Sports
We’re very sorry to hear about your experience and truly regret that it did not meet your expectations.
We strive to provide clear communication and support to all of our customers, and your feedback is very important to us. If there’s anything we can still assist you with, we’d be happy to help.
— Midway Sports
Good customer service
Good customer service, good communication and prompt.
23 de março de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you so much for your kind words!
We’re glad to hear you had a positive experience with our customer service and communication. Your feedback truly means a lot to us!
We look forward to assisting you again in the future.
— Midway Sports
They covered all of the bases.
Great selection, everything was in stock, best prices and amazing customer service from Esmeralda. I will definitely be doing business with them again.
20 de março de 2026
Opinião espontânea
Resposta da Midway Sports
Thank you so much for your kind words! We truly appreciate your support and are glad to hear you had a great experience with us.
We look forward to doing business with you again soon!
— Midway Sports
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