Miles & Barr Opiniões 

1163
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience with Miles & Barr from start to finish of buying our first home. Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encounte... Ver mais

Classificada 5 em 5 estrelas

Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Draina... Ver mais

Classificada 4 em 5 estrelas

Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her expe... Ver mais

Classificada 5 em 5 estrelas

Louise at Miles & Barr was fantastic throughout. She was a speedy and reliable communicator and made a stressful process feel much more manageable. She is genuinely one of the best estate agents we ha... Ver mais

Informações sobre a empresa

  1. Imobiliária

Sobre Miles & Barr

Escrito pela empresa



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(1163)

527 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Miles and Barr, above and beyond.

Miles and Barr offered excellent professional and expert service from start to finish, I would particularly like to thank Debbie Thwaites who kept the deal on track from start to finish. Can’t recommend this agency enough.

27 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your wonderful review, Emma. We are thrilled to hear that you found our service to be excellent and that Debbie provided you with reliable support throughout the process. Your recommendation means a lot to us and we look forward to assisting you again in the future

Classificada 3 em 5 estrelas

An unsatisfactory experience

We recently bought a flat through Miles and Barr and were disappointed by the service they offered. The person who showed us around multiple viewings knew nothing at all about the properties and couldn't answer any questions. When we did find a property we wanted to buy the Sales Progressor (our contact point during the purchase process) was very disengaged. She was rarely proactive, slow to respond to our calls and never seemed to actually listen to our concerns. The whole purchase was painfully slow and although some of this was due to delays with solicitors, we never felt that the Miles and Barr staff did anything to help facilitate the process.

26 de março de 2026
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Resposta da Miles & Barr

Hi Laura, thank you for sharing your experience with us. I'm truly sorry to hear that our service did not meet your expectations during your property search and purchase. We value your feedback and will work on improving our approach to ensure our team is more proactive in the future.

Classificada 5 em 5 estrelas

Nadine Roberts

Nadine always kept me up to date with progress of my house purchase and was so positive and encouraging throughout the whole process.Nadine turned a stressful time in to a pleasurable experience .Thank you for being a jolly voice at the end of the phone !

24 de fevereiro de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Caroline. We are thrilled to hear that Nadine kept you updated and turned a stressful time into a pleasurable experience. Your feedback truly highlights our commitment to customer-centric service and we look forward to supporting you again in the future

Classificada 5 em 5 estrelas

Melissa Scarsbrook is extremely helpful…

Melissa Scarsbrook is extremely helpful during the Conveyancing process. Always pro active and assertive in progressing a transaction.

26 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Matthew. We're thrilled to hear that Melissa was extremely helpful and proactive during your Conveyancing process. Your feedback truly highlights our commitment to customer service, and we look forward to supporting you again in the future.

Classificada 5 em 5 estrelas

Great Friendly Customer Service

I have had quite alot of dealing with Miles & Barr of recent, Melissa Scarsbrook is our sales progressor for our purchase and she has been extremely helpful throughout the process, she been very easy to reach and is more than happy to help with any enquiries we have had. Unfortunately our first property purchase could not go ahead, but our second purchase is going very well and so weve had quite alot of communications with Mel over this time, who has helped us every step of the way .

6 de janeiro de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Rhiannon. We're thrilled to hear that Melissa has been extremely helpful and reliable throughout your purchase process. Your positive feedback means a lot to us, and we look forward to continuing to support you every step of the way

Classificada 5 em 5 estrelas

sales prog review

have acted alongside Mel Scarsbrook on a number of matters now, in her capacity as the sales progressor. she is readily available to assist, communicates effectively between parties, remains professional and courteous, respects legal processes/requirements

26 de março de 2026
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Resposta da Miles & Barr

Thank you for your wonderful review, Elliot. We are thrilled to hear that Mel Scarsbrook has provided you with reliable support and effective communication throughout your experience. Your feedback truly highlights our commitment to customer-centric service, and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Writing on behalf of Villafont Homes in…

Writing on behalf of Villafont Homes in relation to our Herne Bay Gardens development. We have experienced excellent service provision by the entire team including Mel in the sales progression team - Mel has been hugely helpful in terms of efficient chain management and sales progression. Well done team M&B 👏👏👏

12 de março de 2026
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Resposta da Miles & Barr

Thank you for your wonderful feedback, Paul. We are thrilled to hear that Mel and the entire team provided you with excellent service and efficient chain management at our Herne Bay Gardens development. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future

Classificada 1 em 5 estrelas

Milles and Barr took advantage on me…

Milles and Barr took advantage on me and ask me to sign the contract in office because they have no time to come to my office....once I done as a favour to come to them and do it they did not explain to me on any stage that if you sign in office you loose right to cancel contract within 14 days...when I tried to cancel contract as I found dream house somewhere else they did not want to cancel and thread me to charge their fees...so lost opportunity to byuy dream house...keep away from this scammer!!!

23 de março de 2026
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Resposta da Miles & Barr

Thank you, Michal, for taking the time to leave us a review. We’re genuinely sorry to hear about the difficulties you’re experiencing with your intended purchase through another agent — we appreciate how stressful this situation must feel.
When you asked us to rearrange a time to take your property to market, we offered an alternative appointment day as well as the option to visit our office, as we always aim to be as flexible and supportive as possible. While we cannot influence or control the practices of the agent you are hoping to buy through, we can assure you that conditional selling is against the Estate Agents Act 1979.
Throughout this process, we have done our very best to help resolve matters amicably. We have even spoken directly with the developer of the property you wish to purchase to give you the best possible chance of securing the home you want. We remain more than happy to continue working with you and supporting you on your journey toward buying your next home, and we understand you are in contact with our senior branch manager who is doing everything they can to assist you.

Classificada 5 em 5 estrelas

Purchase of a flat

Rebecca have been brilliant with pushing our sale forward and ensuring we get it over the line in time for our move. She have always been very responsive and reassuring. Thank you!

23 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words. We're thrilled to hear that Rebecca has been brilliant in pushing your sale forward and providing you with the support you needed. Your trust in our service means a lot to us, and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Nadine was amazing !!

We have just completed on our sale and wanted to say how amazing Nadine Roberts has been, constantly keeping me updated and helping every step of this long and stressful journey, thank you Nadine.

Regards Val

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Val. We're thrilled to hear that Nadine provided you with amazing support throughout your sale and kept you updated every step of the way. Your feedback is invaluable to us and we'll be sure to share it with the team

Classificada 5 em 5 estrelas

Kayleigh & Emily are great

Although the whole selling process is very long and stressful, Kayleigh & Emily were extremely kind, responsive, professional and reassuring. I am so grateful for their help in our sale and couldn’t be happier with their service. Thank you!

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Menzies. We are thrilled to hear that Kayleigh and Emily provided you with such supportive and reliable service during the long selling process. Your feedback means a lot to us and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Debbie Thwaites was excellent

Debbie Thwaites was excellent. The sale was dragging on due to administrative hold ups beyond anyone's control but she pushed on and kept the communication flowing between all parties. Always a pleasure to deal with and really helpful.

Thanks again!

20 de março de 2026
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Resposta da Miles & Barr

Thank you for your kind words, Robbie. We're thrilled to hear that Debbie provided excellent support and kept communication flowing despite the challenges. Your feedback is invaluable to us and we look forward to helping you again

Classificada 5 em 5 estrelas

Excellent service

Debbie Thwaites went above and beyond to get the sale of our property to exchange of contracts. She was sensitive to our circumstances (probate sale of my mum's house), supportive and has always responded promptly and dealt with any issues/concerns. I would highly recommend Miles & Barr having found all of the staff helpful and efficient.

20 de março de 2026
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Resposta da Miles & Barr

Thank you for your wonderful review, David. We are thrilled to hear that Debbie provided such supportive and reliable service during your probate sale. Your recommendation means a lot to us, and we look forward to assisting you again in the future

Classificada 5 em 5 estrelas

Professional service

Nadine Roberts kept me informed via e mail and phone throughout the conveyancing process. I couldn't have asked for better service.

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Geoff. We are thrilled to hear that Nadine provided you with such reliable support throughout the conveyancing process. We look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Nadine has bhouse salebeen great through out the…

Nadine has been great through out the process and kept me informed the whole way and has been lovely dealing with her.

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Reginald. We're thrilled to hear that Nadine provided you with great support and kept you informed throughout the process. Your feedback means a lot to us and we look forward to helping you again.

Classificada 5 em 5 estrelas

Louise Daly was friendly, open and prompt.

Louise Daly provided friendly, open and prompt service throughout. There is something calming in the way she goes about handling tricky territory when it comes to going through the process of buying a house.

20 de março de 2026
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Resposta da Miles & Barr

Thank you for your wonderful review, Ben. We're thrilled to hear that Louise provided friendly, open and prompt service while navigating the tricky territory of buying a house. We look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Big thank you to Debbie Thwaites - Senior Sales Progressor

I just wanted to say a big thank you to Debbie Thwaites for all her help during my purchase. It was a very stressful process at times, but she made it feel much more manageable.

She kept me updated regularly and was always happy to explain things when I wasn’t sure, which I really appreciated. It was reassuring knowing someone was keeping an eye on everything (on my purchase side) and helping to push things along when needed.

Debbie was very approachable and responsive - it never felt like I was chasing for answers.

Overall, a really positive experience and I’m very grateful for all the support throughout the process. I’d definitely recommend both Debbie and Miles and Barr to anyone going through a property purchase.

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Connor. We're thrilled to hear that Debbie provided you with such reliable support during your purchase and made the process feel more manageable. Your recommendation means a lot to us, and we look forward to assisting you again in the future

Classificada 5 em 5 estrelas

She is wonderful!

She is wonderful!

Amanda carries out my property inspections and I can’t speak highly enough of her. She is consistently friendly, professional and incredibly supportive.
She has such a calm, lovely manner and makes the whole process feel easy and comfortable. She is also very respectful of my privacy, which I really appreciate.
The team are truly blessed to have her - a real credit to the business.

20 de março de 2026
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Resposta da Miles & Barr

Thank you for your kind words, Bailey. We are pleased to hear that Amanda's friendly and professional support made your property inspections comfortable. Your feedback inspires us to continue providing exceptional customer value.

Classificada 5 em 5 estrelas

Miles and Barr - First Home

Miles and Barr - First Home

Honestly buying a house is stressful! And this was no exception BUT from first viewing right through to completion the team has been spot on.

We had to view multiple times and each time the team where accomodating, a couple of hiccups during the buying process, as there tends to be, but Louise our sale progressor, and the team as a whole, are SO good at keeping us informed, and explained everything ever so clearly.

We don't plan on moving again, but if we did I would trust these guys :)

20 de março de 2026
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Resposta da Miles & Barr

Thank you for your wonderful review! We're thrilled to hear that our team, especially Louise, provided you with reliable support throughout your home buying journey. Your trust means a lot to us, and we're here for you if you ever need our help again in the future.

Classificada 5 em 5 estrelas

Thanks to Denise and the amazing team

Thanks to the amazing team, we had four viewings the first weekend, and three of them made offers.

We then ended up in a nightmare chain, but thankfully we had the amazing Denise Lumpkin (Senior Sales Progressor) helping us. She pushed everyone when they needed pushing, she was in the middle of EVERYTHING, and she was on top of EVERYTHING.

Denise was so knowledgable, reassuring and calming, she really was a friend through this stressful process.

I couldn't recommend Miles & Barr enough, and everyone would be lucky to have Denise as their Sales Progressor.

20 de março de 2026
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Resposta da Miles & Barr

Thank you so much for your kind words, Julie. We're thrilled to hear that Denise provided such amazing support during your stressful process and that you had such a successful start with four viewings and three offers. Your recommendation means the world to us, and we look forward to helping you again in the future

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