Miles Morgan Travel - Chepstow Opiniões 

332
•
TrustScore: 5 em 5

4,9

14 High Street, NP16 5LQ Chepstow, Monmouthshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de viagens
  2. também em
  3. Agência de viagens de cruseiro

Escrito pela empresa

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Informações de contacto

  • 14 High Street, NP16 5LQ, Chepstow, Monmouthshire, Reino Unido

  • 01291 762006

4,9

Excelente

TrustScore: 5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(332)

3190 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Service

Very impressed with the service we received from Rhiannon at the Chepstow branch. She has booked a few holidays for us now and received excellent service each time. Will definitely be booking with Rhiannon again.

25 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure to book both your holidays :)
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

A great service from start to finish

A great service from start to finish. Rhiannon carried out extensive research to ensure that we booked the correct destination after exploring multiple options for us. As a seasoned traveller herself, she understood what we wanted from our holiday. She was totally professional; just like Miles Morgan.

18 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you so much for your lovely review! It was a pleasure to book your holiday and chat with you about all your walking holidays!
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

The staff at the shop care

The staff at the shop care, and try hard to get the holiday that suits me.

28 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review! It is always a pleasure to book your holiday.
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

Great service.friendly

Great service.friendly, informative and listened to our thoughts and wishes.

24 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Classificada 5 em 5 estrelas

Excellent service

Excellent service. We have used Miles Morgan in the past and have always had good service

21 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Classificada 5 em 5 estrelas

The agent booking my holiday very …

The agent booking my holiday very professional in manor and duty lovely

20 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review! It was a pleasure to book your holiday.
Kind regards
Team Chepstow

Classificada 5 em 5 estrelas

Very professional.

All our queries were answered quickly. Nothing we asked was too much trouble.

18 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Catherine

Classificada 5 em 5 estrelas

Information about a Caribbean cruise and to exchange money for euros.We initially visited the branch to get…

We initially visited the branch to get euros and maybe enquire about a Caribbean cruise we had seen online.
Your agent Rhian helpfully gave us all the information we required and was so helpful we unexpectedly decided to book there and then.such good service.
This is the second cruise I have booked at this branch.The information and service is so helpful.

17 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure to book your cruise.
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

The person who dealt with our enquiry…

The person who dealt with our enquiry and booking of our holiday was extremely helpful. We felt confident that we were given all the information we needed to make our decision.

16 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Classificada 5 em 5 estrelas

Excellent Service

Staff are pleasant and very well informed happy to help and answer all questions always looking to find you a good deal with in your budget

6 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review! It is always a pleasure booking your flights!
Kind regards
Ellie

Classificada 3 em 5 estrelas

I’m not sure staff are fully aware of…

I’m not sure staff are fully aware of how to tie up all the parts of booking a cruise with accessible needs

4 de janeiro de 2026
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Good morning,
Thank you for taking the time to share your feedback.
I have tried to reach you by phone to discuss the points you raised and would still welcome the opportunity to speak with you directly, so please do get in touch if you can.
As you will have seen from our many Trustpilot reviews, we are committed to providing excellent customer service, and I am genuinely sorry that your experience has not reflected this on this occasion.

I do hope we can move forward positively, and I would be more than happy to discuss any outstanding concerns with you directly.
Kindest regards,
Catherine Scott
Branch Manager

Classificada 5 em 5 estrelas

Great service

Great service. Extremely helpful, polite and informative. Our query was dealt with promptly.

28 de dezembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure to book your cruise.
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

Holiday booking for my Grandsons wedding

Ellie in the Chepstow shop made the whole process pleasant and efficient. Nothing was too much trouble even when I had to make some changes to my original enquiry. Ellies patience made the whole process easy.
A lovely young lady.

2 de dezembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your kind words Mrs Parry. It was a pleasure to help you get this booked for your Grandson's wedding! Kind regards
Ellie

Classificada 5 em 5 estrelas

Ellie. Great as always.

Ellie, as usual, was great at describing the holiday that we booked, spending as much time as we wanted to make a decision.

3 de dezembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review! It was a pleasure to book your holiday!
Kind regards
Ellie

Classificada 5 em 5 estrelas

Quickly & Efficiently

My purchase was dealt with quickly and efficiently…what more can you ask for?

29 de novembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review!
Kind regards
Team Chepstow xx

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, Rhiannon was knowledgable and very helpful.

28 de novembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure to book your cruise!
Kind regards
Rhiannon

Classificada 5 em 5 estrelas

Sarah

Sarah, in the Chepstow office was extremely helpful knowledgeable and patient. e

22 de novembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Sarah

Classificada 5 em 5 estrelas

Excellent service

Friendly, efficient and knowledgeable

22 de novembro de 2025
logótipo da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Ellie

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