Placed my order on Tuesday 24th of Feb for an X-Large human dog bed website stated dispatched within 24 hours and 1-3 days delivery it’s now been a week and I’ve still not received my order or had any... Ver mais
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I absolutely think Milounge is an amazing brand 10 star through and through ! Majestic high quality human dog beds - helps with disabilities tooo whoop whoop - now I can rest softly knowing... Ver mais
So impressed with your product, bought it for my 8 year old Son who is now using it as his bed. He loves the feeling of been tucked in all the way round and it’s very warm and cosy. Our 2 English St... Ver mais
I ordered a bed and spare cover in July. While the bed is proving really popular with my disabled adult son the spare cover (bamboo) is still pending. Having chased 3 times I’ve now been given assura... Ver mais
Informações sobre a empresa
Escrito pela empresa
Get ready to elevate your lounging experience with the MiLounge Human Dog Bed – the ultimate spot for relaxation, naps, and cuddles with your pets or friends & family. This TikTok famous bed is the perfect blend of comfort and style, guaranteed to make you feel like you're lounging in the lap of luxury. Don't settle for a boring old couch – upgrade to the MiLounge and experience the ultimate in comfort and relaxation.
Informações de contacto
Suite 2a Blackthorn House, St. Pauls Square,, B3 1RL, Birmingham, Reino Unido
- hello@milounge.co
- milounge.co
3,1
Aceitável
93 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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I feel like I sleep in luxury every…
I feel like I sleep in luxury every night!
I can’t get out of my milounge as it is so comfortable and cosy. My only fault is the shipping - it says next day delivery but I received mine 6 days later. Other than that, I love it..
25 de junho de 2023
It took awhile to get but once I did it…
It took awhile to get but once I did it was on. I love it…
1 de junho de 2023
Wonderful Product
The product itself is wonderful and well worth the money. There were some issues with the tracking not updating so wasn't sure where my parcel was until it arrived.
15 de junho de 2023
Super cuddly
So impressed with your product, bought it for my 8 year old Son who is now using it as his bed. He loves the feeling of been tucked in all the way round and it’s very warm and cosy. Our 2 English Staffie dogs love it too. Excellent delivery we live in New Zealand and DHL kept us informed through out the delivery process. Thanks Team will definitely be buying more beds for the family!!
22 de junho de 2023
Opinião espontânea
Customer service is rubbish
Ordered my human dog bed when they 1st launched. They took my money, then told me I had a 4 wks wait.
As way of compensation they would send me a replacement cover for free.
I have asked for an update on the dispatch of the cover approx 5 times (I still have all the emails. They just stop replying to your emails!!
I've been waiting 10 months. Be warned. The bed is mega overpriced in my opinion.
I'd have been as well off buying a giant beanbag. Will never buy from them again.
30 de setembro de 2022
Opinião espontânea
Resposta da Milounge
Hey Carole!
We are so sorry you have experienced this with us! We never want our customers to have a bad experience. As you know the delay was due to the huge popularity in us selling out when we launched! If you email us at hello@milounge.co we can investigate the concerns raised and look to sort them immediately!
Thank you
Team MiLounge
I’ve been trying to return this product…
I’ve been trying to return this product for weeks and no one ever gets back to me.
23 de abril de 2023
Resposta da Milounge
Hey!
We're very sorry to hear you didn't have a great experience with our customer service and this is not the quality that we endeavour to provide our customers with. A prepaid label has been issued to you to initiate the return. If you need any help or assistance please email hello@milounge.co and we will ensure to make this experience much better.
Thanks
Team MiLounge
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