We have ordered twice now from Mimicoco and both times have had the items we need in stock at competitive prices as well as great customer service from Angelina. Angelina had been able to price match... Ver mais
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Leia as opiniões dos outros
Initially trying to get in contact was next to impossible, this was explained away by one person being away and a glitch in the system. Surely someone else could recognise that and rectify as that w... Ver mais
I reached out to several businesses for a large fragile mirror cabinet. Angelina at Mimicoco was the only one in Australia who responded quickly, thoroughly & happily. At all times I felt like every a... Ver mais
Mimicoco's response was faster than they advertised, and the product we bought was perfect for our use. Delivery was delayed a bit but they were obviously trying their hardest through the peak season... Ver mais
Informações sobre a empresa
Escrito pela empresa
Our range of high quality products allows your creativity to be set free. Create the Bathroom and Kitchen is a statement piece in your home not an after thought. We want you to wake up every morning step into your bathroom and feel inspired, yes that incudes Monday's.
Informações de contacto
1/32 Bridge St, 3095, Eltham, Austrália
- 03 7019 7530
- support@mimicoco.com.au
- mimicoco.com.au
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Great service
Great service. Any questions I had were quickly answered. Thank you
Pheonix Nostalgia Tapware
I required my tapware fairly quickly and the customer service was excellent, they assisted in having my items posted as soon as possible and they arrived in time for the plumber to install. The tapware is of the highest quality and I would recommend purchasing any of your tapware needs from Mimicoco
Purchased a Ceramic Vanity Basin…
Purchased a Ceramic Vanity Basin online, and the Pricing was Very competitive. The entire transaction was easy and trouble-free, and we were notified via email about the progress of the order at every stage of the transaction... the Basin was delivered Promptly, and with No damage at all.
Sales staff efficiency
Sales staff were extremely helpful with identifying the exact product I needed to replace my existing unit and followed up with my order both with confirmation when it came in and as to where to go to collect it.
Quality products and good service.
Ordered a vanity unit during Xmas / New Year break knowing Mimicoco was closed until Jan 8. Jan 11 I received notification that my order was dispatched and tracking details provided. Item arrived within 3 days .
Great price-great service.
Got exactly what I needed at a great price online with minimum fuss.
Communication was great
Communication was great. The tap I ordered was out of stock but I was kept informed the whole way. When I revived it it’s also a great match to my other warm brushed nickel Tapware for the shower, which is great.
Customer service not providing the goods...
Could not take ownership whether my parcel was lost in transit or had simply not been shipped yet, played the blame game with StarTrack stating that it's their issue for the reasoning behind my delay.
Further investigation via StarTrack query uncovered that it actually had never been scanned at the warehouse facility and never boarded a StarTrack courier, however sent me a confirmation email stating that the delivery had been dispatched 2 weeks ago. I received my package 2 weeks late and payed for express shipping.
Was not impressed with the service I received and the lack of interest in helping my query, any query I had was taken light heartedly and I was told to "sort my issues out with Aus post" however the package was never in Aus posts possession.
The immediate solution was "would you like a full refund" however all I wanted to know was whether my parcel was coming on time or not, the customer consultants sent me on a wild goose chase for an answer they couldn't take ownership of.

Resposta da mimicoco.com.au
Mimicoco was able to get the drains I…
Mimicoco was able to get the drains I wanted quickly and they were very accommodating with the pick-up and very competitively priced!
Fabulous customer service and prices
Customer service was second to none as needed to contact directly and my queries were solved very efficiently and kindly. I shopped around for my bathroom goods and the prices were significantly the best here.
Simple and smooth
The process was very easy and all questions were answered quickly. Delevery driver was helpfull and polite. Overall and simple and painless process.
Mimicoco was a pleasure to deal with
Mimicoco was a pleasure to deal with. Great prices on tapware and easy to purchase online.
Would definitely purchase from again.
You need a new courier service for your…
You need a new courier service for your deliveries. Taking to long to deliver my items.
Great product and service
Great product and service. Regular updates on delivery.
great experience with mimicoco
I had a great experience with mimicoco, in particular their costumer service. I had issue with delivery, not mimico's fault and their were very efficient and help resolve the issue.
I received 1 tile
I received 1 tile, and i ordered 2. $17 for 1 tile???? Complete rip off. The tiles are tiny, and the parcel took forever. Another company sent me 3 tiles for $15 that are twice the size. Thank you, but I will not be placing my order with you. Disappointing experience.

Resposta da mimicoco.com.au
Product was just what we wanted to…
Product was just what we wanted to cover our kitchen sink.
They are very considerate
We had a really good experience when they replaced the product which they don't have in stock, it's easy and the staff is very considerate.
no stress or follow up required
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