minotaurfightstore Opiniões 

I ordered my item last Monday, selecting standard delivery (2 - 3 buisness days), with the expectation that my order would more than likely be delivered in time for an event today (a week later). I received an email invoice the following day which said "Your order is currently being processed in our warehouse. Once it has been collected by the courier, you will receive a follow-up email with tracking details."
As I hadn't heard anything by the Thursday, I used the contact us page on the website to ask for an update on my order. It's now the following Monday, and I have not heard anything. No follow-up email with tracking details, no response to my enquiry. Essentially, my money has been taken, I don't have my order, and there has been no communication.

There are widespread delays with Royal Mail so unexpected delays I can understand. However, the complete lack of communication I find disappointing.

I can now see from other Trust Pilot 1 star reviews that this is a common issue with this company. No option to leave a review directly on the website though, very sneaky. I will be pursuing a refund, and letting the bank handle it if they do what they have done to others and withhold the refund.

I ordered a Cleto Reyes speedball and Rival swivel.

Yes, there were snags, and things took longer than expected but Jevi replied immediately and helpfully to the emails I sent and the goods arrived safely. albeit a little late

I can see there are a lot of negative reviews here but I always judge a retailer according to how they deal with a problem, and these guys were very good in that respect.

Something funny is going on there. I placed an order on 28 Jan for boxing essentials for my daughter, nothing happened, made some calls and sent some emails, on Feb 11 they promised me a refund of items I had had to buy
elsewhere due to the delay, but said they were sending the rest of my order immediately. It is now Feb 15 and the item still has not been dispatched and nor have I received the refund for the cancelled item.
They said they were understaffed. This sounds more like they have no intention of fulfilling my order or returning my money to me.

Ordered kids Adidas Havoc trainers. Didn't recieve product. I had to chase for updates. Poor communication. Letting the bank deal with it.

Ordered a pair of gloves on 27th Jan and paid for next day delivery. When nothing turned up I checked the order from the email they sent and nothing had updated. Nothing had been shipped. I called them and was told it's not in stock and they will send in a few days and throw in some wraps as a gesture. They sent a Royal Mail tracking link soon after I called but nothing updated on the tracking. I called again when it didn't arrive and was told they don't know what's going on and have been having issues with Royal Mail. The guy on the phone (always the same guy) said he will look into it and contact me to update me. I've been polite and understanding. Few more days and nothing, no update when the item is arriving. I sent a couple of emails requesting a refund and finally I got a response from someone called "Jevi" - he asked if I still wanted it because it will be with me on Friday 6th Feb. I said NO because by then I'd ordered elsewhere and for them to refund me immediately and to not send the item. No refund made and the gloves turned up today. Now I'm down another £110 since they haven't refunded me and I have gloves I don't need. Unless they arrange collection I will not be sending them back and will raise a chargeback through my credit card issuer. Avoid this company. This will fob you off at every opportunity.

Proper people proper serving all the best guys go there and buy all your stuff for training you’re gonna be so lucky and so happy because very good quality

Fantastic service, great advice. Placed an order as they didn’t have my size and they phoned me when the boots came in. Would highly recommend.

I purchased 3 products from this business, during my delivery wait time I emailed them on several occasions but had no rely at all.

I called during their operating hours, but it went straight to a recorded messaged saying call back during operating times.

The delivery time had now past, eventually I had an email back saying sorry, but we are waiting on stock, i asked for my money back and was told I had to wait up to 10 days for a refund even through their was no product there for me to purchase.

Great shop good service nice workers just overall great place if you need any sort of fighting gear

Brilliant selection, needed some stuff for next day and got it all spot on

Really great shop, tons of top quality equipment and really friendly, knowledgeable staff! 100% worth a visit!

Jebi was great! Really helpful and friendly. Would defo recommend visiting

Great experience. Very knowledgable and helpful. Good prices too.

Really friendly and helpful, lots of options to choose from and great advice, highly recommend

Very good store and very good customer service definitely recommend 👌🏼 💯

Staff were very friendly and helpful. Had a gist knowledge around all the products the sell.

FRAUD BEWARE. This is a fraudulent company. After paying for the item, which states a delivery time of 2-3 business days, I have still not received my item after 8 business days. The company won’t respond to emails, and after phoning them, have said that the item must be lost in the post. Royal Mail NEVER received the package.

Staff are very helpful and friendly, great selection in shop. Some cool amenities in there too.