What was a very stressful situation, Cameron made the entire process very easy, he talked me through everything and really put my mind at ease, nothing was any trouble any time I rang. Chris organised... Ver mais
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Leia as opiniões dos outros
Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step... Ver mais
Rita Linsey from MIS was more than helpful to me and was so polite and unassuming in every way possible. I was told by my Insurance broker that I was loosing a protected life for a 100% non fault acc... Ver mais
I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.
Informações de contacto
37 Comber Road, BT16 2AA, Belfast, Reino Unido
- 02890410220
- joanne@misgroup.online
- misclaims.com
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Rita was star of the show
I have to say the professional manner in which my accident this morning was excellent. Everything was simple to do and Rita was more than helpful with her advise. Highly recommended company
Rita Lin very helpful
I want to acknowledge Robson Rutherford…
I want to acknowledge Robson Rutherford , who supported me in the time of my accident and helped me by giving the options that I could do. What touched me is that this morning he followed up with a courtesy call and answer my questions that I sent him via email. Thank you Robson. I hope your boss will see this review. You are a credit to the company
Extremely helpful & understanding 😊
Excellent help!
Ms. Rita Lindsay was wonderful to work with! So courteous, kind and understanding with the patience of a saint as I’m not very tech minded.
She did all she could to help me with such a difficult situation.
Rita Lindsay
Rita Lindsay was so lovely to deal with.
She explained everything in full and answered all questions I had.
Compassionate service
My customer advisor Rita Lindsay was excellent ant handling my issue. Efficient, compassionate to the situation. Helpful and supportive through the claim.
Insurance claim for car accident.
Joel was extremely kind and understanding of my situation.
Nothing was too much trouble and he was very patient when gathering information from me.
MIS claims have the best staff
My Advisor, Rita, was most efficient, helpful and friendly when I had cause to contact MIS Claims. She explained the process thoroughly and ensured I understood what the next steps were. I couldn’t have hoped for a better advisor than her. Many thanks.
Pleasant Staff
I was on call with Rita Lindsay who was incredibly helpful. She made what could have been a stressful conversation very pleasant and was patient as I provided the details that were required.
So so helpful and got everything in…
So so helpful and got everything in motion really quickly! My car had a flat battery and I really needed to get it sorted fast and these guys got to the job almost immediately! Great stuff!
Satisfied customer
It is so refreshing to have someone on the phone who genuinely wants to help you and is polite and efficient in solving problems and that is what l got with Karen Murphy so thank you so much.
My claims handler Karen was efficient…
My claims handler Karen was efficient and informative.
Breakdown
Recently had a breakdown and didn’t know what I was doing, the person who I was dealing with Sarah Daly was very helpful and talked me through the process
My agent Joel
My agent Joel, was very helpful, knowledgeable, talked me through the entire process, answered any questions I had and above all was very polite.
I would highly recommend MIS and Joel.
I had a very positive experience with MIS
I had a very positive experience with MIS. The member of staff who dealt with my problem was Rita Lindsay and she communicated with me in a most caring, informed and professional way. She made what was a stressful situation for me much easier. She was most impressive and a great representative for the company.
Good Service on phone and roadside
Had an issue with a flat battery in the evening and called - got prompt service from Cara and the truck was out to me within the hour and all was sorted quickly. Very happy with service over the phone and in person. (service contract though insurance company)
Needed help sending driving licence photo
I had arranged to see rita lindsay this morning as i was unable to send photo of my driving licence so i arrived and rita broght me up to office copied my license allso rita helped me do a change of address for my driving licence with dvla allso printed out the form i needed to send off my current licence to be updated. Honestly it is the best experience i have ever had with any thing like this rita was so nice so helpful i was so relaxed i have mental health issues and can get flustered stressed etc well rita was fantastic and she is a credit to your company THANK YOU RITA
Quick and helpful
My wee car broke down and Hannah (that evening) and Monica (the next morning) in MIS were so helpful in assisting my to get the car recovered and getting 2 days car hire. Thank you!
MIS Claims
My experience with MIS was calm and professional. They guided me through what is let's face it is a pain. But glad to have them there!
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