Been ordering from this small independent company for years watching them grow. Every season brings new flavour to their designs which always feel fresh and ahead of the fashion curve. Never had issu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Been ordering from this small independent company for years watching them grow. Every season brings new flavour to their designs which always feel fresh and ahead of the fashion curve. Never had issu... Ver mais
A empresa respondeu
I really liked the item that i purchased however it came a little small, regardless still a great product.
So excited to finally get these wonderful items, been surprised with M size, a bit small for me but it's not a problem cuz my gf loves it. Next year will order L size hoodie and smth else. 10% disco... Ver mais
A empresa respondeu
I needed to change my delivery address so I have sent them a message - no response to email, I had to chase them on instagram to get a response. When order arrived I found out that the clothes are too... Ver mais
if you have an issue with an order PLEASE contact us BEFORE leaving a review, please email or call using the contact info below!
Halas Industrial Estate, Forge Lane, B62 8EB, Birmingham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast shipping, cute items. Expected nothing less from Misery, def one of my fave clothing brands out there!
I didn’t receive my full order and haven’t been replies to when I tried to inquire
This company is awful, so my boyfriend warned me against buying as they have literally ZERO customer service.
I ignored him as WE LOVE the clothes BUT I ordered mid December- took a long time to come and it came incorrect, incorrect sizing and one of the jumpers meant to have the misery logo came BLANK! I have tried to contact the company millions of times even paid through Klarna and reported it and they haven’t even contacted them back. This is a consistent issue with this company I am seeing it’s unfortunate because especially the zip up hoodies I really like. After hopefully a total refund I will never purchase from this store again. And I will recommend everyone to AVOID MISERY WORLDWIDE!!
Well, I still haven't received my order from mid-December
Easy ordering, arrived quickly and Misery clothing is great quality.
I've bought from here so many times for presents for my boyfriend over the past couple of years and I've also bought myself a hoodie and glasses and the quality is amazing - really really recommend!!!
Bought a beanie. It's childsize. Literally tiny. Like for a baby. I contacted them and they just never replied. This is a fake company.
Stuff came fast and my son was really happy with the gear
Ordered 2 items, one of them didnt come out correct.
Wrote a mail about it and have heard nothing since.
Be carefull with this company! Orders are not delivered even though I paid properly. Emails remain unanswered even though I have already sent 5...
I was excited to buy from this brand, I’m a big fan of supporting small businesses, and my first purchase was a hoodie. It took a little bit of time for it to arrive, and when it did, I was really disappointed with the state of it. It was covered in lint, ultimately, I would’ve cleaned that off, however, the size of the hoodie was really off. I bought a big size as I wanted this to be super oversized, and it was really small for a 3XL. I tell myself it is what it is, I’ll just return it and keep it moving. It’s been more than three weeks, and I still have not heard back from support on how to send this back. They replied once, and pretty much just said to send them pictures, and then we can talk about a return. This was wild to me, because we are allowed under the consumer act to return products if they’re not as described, or if they don’t fit, and I had already attached pictures to my email, requesting for the return info, and I haven’t heard back ever since. Beyond disappointing and not all small businesses deserve to be supported if this is how they behave.
Did not send shipping information and ignored all emails and attempts to contact for 5 weeks. I had to secure a refund through PayPal. Would not recommend to anyone.
Update:
It’s been more than a month from my previous response to this situation. The owner Daniel has not responded to my proof of postage Email and have now scammed me from £70. DO NOT BUY FROM THIS BRAND. The quality is horrible. They print their logos on a Gildan T shirt and leave the Gildan logo on. It as well has a very chemical smell to it. The fitting is horrible as well.
For royal mail, it got here rather quickly. Great silkscreening, true to size (for me anyway).
Quality material.
Saw Ouija Mac wearing one of their shirts at a show,ordered one as soon as I got home.
I needed to change my delivery address so I have sent them a message - no response to email, I had to chase them on instagram to get a response. When order arrived I found out that the clothes are too small, despite careful measuring before placing an order. Contacted Misery about return options via email, no response since then (1 month). I am tired of chasing them to get a basic customer service done. Going to sell the clothes second hand & I would never buy from them again.
Shipping was fast to Canada, hoodies and shirts are good quality, overall i’m happy with my purchase!
I ordered 2 t-shirts which are too small for me, I wanted to send them back so I wrote an email to them but they didn't respond, It's been 1 month since I wanted to send them back I wrote about 8 E-mails but they still didn't respond to this day.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.