Says 1-2 days royal mail 48 hours. Not even dispatched 5 days later. All emails ignored i.e. until dispute raised by bank. Thank you HSBC. All calls go to answer machine. Don't touch as I learnt. Will... Ver mais
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Product was fine but dealing with the seller was difficult, contacted them twice with no reply. Ordered item on the 18th March 48hr royal mail tracked item was not dispatched untill the 25th
The waiting time for an order can be several weeks, and communication with the shop could definitely be better. It can be difficult to get a clear and timely response, which makes the waiting time eve... Ver mais
The product I had ordered was out of stock, and the retailer offered me a more expensive one for free. Not many retailers would do that, and I really appreciate it.
2,3
Mau
46 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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As pessoas também visitaram
Finally arrived after 2weeks
Finally, after 2weeks of waiting item arrived. Unfortunately, my trust has gone for this company. Still do not recommend. There were no explanations of why such a delay. Next time, better with all costs pay more in direct seller
11 de fevereiro de 2025
Opinião espontânea
I ordered a supplement 14/12/2024.
I ordered a supplement 14/12/2024.
The order never came, and decided to send an email on the 20/12 for an update. They replied to me on the 31/12 saying I will need to keep on waiting. Royal Mail tracker advised that the item has never reached them.
Totally unreliable.
Response from them:
"Hi Evangelos,
You order should be send on the 13th january as per website information and t&c you accepted. Because you have sent a negative feedback we have backlisted you on all our platforms. Good luck with buying supplements in the UK."
19/01/2025 update: The supplement never came. I never got a refund. They officially stole my money.
14 de dezembro de 2024
Opinião espontânea
Paid for delivery tracked 48
Paid for delivery tracked 48. Purchased on Sunday and received delivery on Thursday. Emailed to the shop pointing this and requesting delivery refund as has not been delivered within 48hrs. They are saying that tracked 48 is 2-3 days not guaranteed- then why do you have that option, promising 48hrs delivery and plus charging customer for this service. Received rude answer from the shop and unprofessional saying that they will not refund anything and advising strongly not to purchase anything as any further or future order will be cancelled, refunded and not processed for my address and refund will be done. So horrible staff, I wonder if the manager does care about anything, customer or customer service. Very poor, never ever will order from the shop. There is a better website GetBodyBack and the owner lady is always nice and helpful. Shame on the company, made this review on purpose to show how unprofessional and rude they are. On them website they leave only them 5 stars reviews. I am providing below, all them comments send to myself by email:
We have never encounter such a unreasonable request. There will be no refund for postage at all, if you want you can send those product back to us, will be more, then happy to refund you the cost for those products.
I strongly advise to not buy anything from us anymore, anything bought with any connection to your address, name, card etc. will be immediately refunded.
Please try fraudulent behaviour somewhere else.
20 de novembro de 2024
Opinião espontânea
scammers avoid !
5 de junho de 2024
Opinião espontânea
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