Men's Luxury Outlet Opiniões 

Worst experience I've ever had.
I ordered a pair of shoes November 2022 and never got them. Went back n forth for months. They wouldn't give me a refund and the shoes would still come. Last time I heard from them was September 2023. So what am I supposed to do now???

I have the same problem with everyone. I ordered 3 pairs of shoes Sept 2023, hoping by Christmas I’ll have it to gift it to myself and two others but up until now New year (2024) no updates, nothing. Just like that we were robbed!

Ordered shoes on December 24, 2022, reached out in March and May and they said they were still coming. Here it is January 2024 and no shoes. The company refused multiple times to refund my money. I’m so angry. Ridiculous.

I ordered a pair of shoes in May 2023, and I still haven't received them or a refund. Customer service even stopped responding. I feel that Mlo takes advantage and should be held accountable.

I need help! I ordered a pair of MLO shoes for my fiancée in April 2023 for his birthday. It is December and I still have not received. I have sent countless emails. I’m simply requesting they refund my $60 or send the shoes. Please help me get this resolved.

Do not order from them! You will not get your shoes. It’s a scam.

Ordered 2 pairs in November, email after email, 132$ less in my bank and still no shoes. You guys suck

Ordered in August, was told it was a pre-order and should be shipped by November. Never received.

If I could give them 0 stars I would... like many others I ordered a pair over a year ago and never received them....emails after emails and my credit card company couldn't even give me my damn money back because they say it was a lair purchase. All I wanna know is how can we get a class action lawsuit going against these muthafuckas.

Thieves !! Scammers !! Crooks !!!
Pathetic POS company who stole my money, won’t reply to emails, closed down the website and can’t even be reached or verified by the BBB.

Like many below. Ordered in November of last year. 40 plus emails with responses up until September 24th of this year. "Shirley" would always tell me to give them time, my order was lost and will be reshipped, please don't be frustrated, the volume of orders is pushing shipments out, etc. Blah blah blah. Still do not possess the goods I paid for. I have reached out to my credit company in order to dispute the charge. Their website no longer exists and there is no phone number to call. Lovely company.

I was just scanning the reviews and just stopped. Ordered 6 pairs of shoes a year ago and to date, nothing, still haven’t received my sneakers. I have emailed them numerous times and they respond with some BS crap. Today I decided I wanted to visit their website and it’s unreachable, it’s time to contact my credit card and file a complaint. I need my money returned to my account.

Teribble company, placed an order for shoes months ago and still never received. This company is a scam.

Placed an order in Nov of 22’. Was told in January of 23’ to be patient. They won’t refund my money because I haven’t received the shoes yet. This is a scam company who you can’t contact by phone. They have stopped returning emails and now emails bounce back.
Stay away.

I ordered a pair of shoes from MLO in October 2022. Upon follow-up (14 times; 1 whole year), they kept saying to be patient and they were still committing to the order. After about the 10th response, it was apparent that there was no one to assist me and the end! When I asked to provide a phone number and a supervisors name, they said, no. It doesn't even appear there is a home office and their shoe selection went from 20 down to 1 shoe (NRGs). This appears to be a store front with no merchandise - stay away!

Just like many below, I purchased a pair of shoes on September 1st - only because I had gotten a pair as a gift 1 year prior. I reached out almost every week in September after 2 weeks of no shipping information. 2 months later and I still don't have the shoes, nor can get anyone to give me any sort of helpful information. I have also been told I can't get a refund because the order is in "process". If you haven't received your order yet, dispute the charge with you Credit Card company. That's what I am doing.

I placed an order over a year ago I get the same run around as stated in the previous reviews. I have submitted a request for an investigation into this company. I have repeatedly asked for a refund. I get told I cannot request a refund until I receive the shoes. I have received multiple excuses as to why they cannot refund my money. Based on other reviews their conduct is very suspicious and should be looked into by the authorities.

I had placed an order for shoes in November 2022. It has been almost an entire year and I have not received them. Over the course of the year, I have reached out to customer service 3+ times in attempts to rectify the situation by providing a refund or shipping me an alternative paid - which was met with continuous generic responses informing me to “allow more time” or “the shoes are lost and that once it is marked as such in the system, a new pair is sent out”. The policy states a shoe is considered lost after 90 days yet here we are almost an exact year later. I am super disappointed in the integrity of the company, poor ethics, and it’s obvious the company is not equipped to successfully run a business. It’s unfortunate that people intentionally run scam businesses and suffer zero consequence.

I ordered a pair of shoes on March 27 of this year. It's November 8th I have not received the shoes yet, neither have I been able to speak with anyone from MLO about my order. I have already contacted the attorney general for the state that MLO is operating out of.

I have been waiting since March for some shoes. They are a scam. I would not order from them. They will take your money and not send your shoes.