Modernmail Opiniões 

71
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Super easy to use, saves me huge amount of time and a bit of money. But more so the time - especially for those of us who live abroad but need to communicate with Government agencies. No more waiting... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Update: I had a pretty bad first experience but since then they have been really helpful dealing with RoyalMail's idiocy. RoyalMail otoh seem to be incapable of delivering letters in any sort of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I don't have a printer and urgently needed to send a Confidential letter so thought I'd try Modernmail. Not sure on what sort of service I would receive I uploaded my letter on a Sunday, it was posted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service in every sense. I needed to send urgent documents, and they processed my order and shipped the item in no time. On top of that, when Royal Mail didn’t update the tracking and I worried... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Impressão digital

Escrito pela empresa

ModernMail is an easy, online mailing service allowing customers to upload online letters - and have them sent physically. No printer, stamps or envelopes needed!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(71)

37 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Worked as expected

Worked as expected. I had the option to courier documents from South America or use this service. SIgnificantly cheaper and worked well.

Thanks

14 de setembro de 2025
Opinião espontânea
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Resposta da Modernmail

Thank you for taking the time to leave us a review, Justin! It's much appreciated, and we're happy to provide you a useful service.

Hope to help you again soon.

Classificada 5 em 5 estrelas

Def works

I've used this company twice now and I find it very efficient and cost effective. Will be using again and I do advise others to use this handy website when needed :)

14 de novembro de 2025
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Resposta da Modernmail

Thank you for your review! We're super happy you've found our service useful.

Classificada 5 em 5 estrelas

Used the company to serve legal…

Used the company to serve legal documents to a high court. I hadn’t used them before, so I was a little apprehensive considering the important nature of the task.
I called their team before placing my order and was greeted by a friendly voice (Alex). Alex clarified that my documents would be dispatched on the same day the order was received. They received the order, printed it (a 62 page file), upgraded the envelope (free of charge), applied a large envelope cover sticker, and dispatched it the same day. Documents arrived at the court in perfect time. I highly recommend, Modernmail service. I live in Thailand and rely heavily on print and post services……..I think I have just found my partner!

7 de novembro de 2025
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Resposta da Modernmail

Thank you so much Jamesy for taking the time to share your experience!

We’re thrilled to hear that Alex and the team were able to assist you smoothly and that your documents reached the court on time.

We really appreciate your recommendation and look forward to serving you in the future.

Warm regards,
The ModernMail Team

Classificada 4 em 5 estrelas

Was a very quick and straightforward…

Was a very quick and straightforward process, just upload the file, pay and done. Really helped me when my printer was being weird.

I guess what could make it better is having an account portal, would be very useful when using for work purposes to help you keep track of everything.

21 de outubro de 2025
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Resposta da Modernmail

Hello, thank you very much for taking the time to write a review and provide feedback.

We are currently developing our platform and hope to bring this functionality to you soon!

Thank you again for using our service.

Classificada 5 em 5 estrelas

Good service, quick support

Had encountered them while looking through similar online letter services. Was the most straightforward and easiest to use. Made it wonderfully easy to send my friends in the UK an heartfelt letter. I can tell they've got amazingly quick responses and good customer service for something that only costs a few pounds tops haha. Loved it, would recommend

2 de outubro de 2025
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Resposta da Modernmail

Thank you for taking the time to leave us such a nice review, and hope to help you again soon! :)

Classificada 5 em 5 estrelas

Good service

A great idea when you are abroad but need to send a letter in the UK, much faster than sending it from abroad.

3 de outubro de 2025
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Resposta da Modernmail

Thank you very much for your review Laura, and we're happy you found our service useful!

Classificada 5 em 5 estrelas

Love this company

Love this company, doing my claim forms for my business. Very flexible and trust worthy! Thank you Modern Mail, don't know what I do without you!

30 de setembro de 2025
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Resposta da Modernmail

Thank you so much for your kind words, and taking the time to leave a review. We’re really glad to hear our service has been helpful for your business. It’s wonderful to know that we make a positive difference for you. We really appreciate your support!

Classificada 5 em 5 estrelas

Simple Idea

Simple Idea, performed perfectly, I no longer need stupid printer and costly ink , very affordable, very efficient. Is so nice to get such quality service in what I call bare minimum Britain . Would highly recommend.so easy to use

15 de setembro de 2025
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Resposta da Modernmail

Great to hear you've had a good experience Lee, thank you for leaving us a review!

Classificada 5 em 5 estrelas

Excellent experience with Modern mail

Excellent experience with Modern mail
I had an important document to send and get delivered in time and they went above and beyond to make sure it happened, even allowing me to post a second time with them free of charge as gesture to help me. Companies like this are important and I would much rather use them than any posting service of courier.

5 de setembro de 2025
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Resposta da Modernmail

Thank you very much for your review Elin! We're happy to have you as a customer.

Classificada 5 em 5 estrelas

Really great service

Really great service. I paid for first class postage on a FREEPOST letter to the DWP and they emailed me saying they’ve sent it and refunded me the postage cost as it’s Freepost. I didn’t even have to ask! It was very kind, thank you and I will definitely recommend your service.

1 de setembro de 2025
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Resposta da Modernmail

Thank you for your review Rickie, we appreciate it!

Classificada 5 em 5 estrelas

10/10, will 100% use again!

I don’t have a printer and wanted a letter posting. I have two children under 2 so getting out and finding somewhere that would print my letter and then having to go to a post office to send it was just something I really couldn’t be bothered with. I googled a printing place originally and this came up. It took about 2 minutes to upload it, choose how I wanted it sending and it was done. For second class letter it was £1.99!! It took all that stress away from me. What would’ve taken all day, took 2 bloody minutes!! Honestly they saved my soul. From one tired, stressed mama, THANK YOU.

20 de agosto de 2025
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Resposta da Modernmail

Hello Sarah, thank you for taking the time to leave a review - we really appreciate it! We're very happy that this has saved yourself time and stress, it's exactly what we're trying to achieve.

Best regards,
ModernMail

Classificada 5 em 5 estrelas

So glad I found this service

So glad I found this service. We live outside of the UK but often have to serve legal documents and needed an easy way to do this without asking friends and family. Modern Mail was great value (I had to print a booklet and accompanying letters so approx 25 pages) at £16 for the signed for service and SO easy to use, literally a couple of clicks. Saved me SO much hassle. I also emailed to ask some questions and got a quick, friendly response. So grateful, has made my life so much easier. Thank you

19 de agosto de 2025
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Resposta da Modernmail

Thank you SH for your kind review! We appreciate you taking the time to share your experience, and hope to help you again soon.

Classificada 5 em 5 estrelas

Royal Mail messed up the delivery but…

Royal Mail messed up the delivery but ModernMail were wonderful. Refunded my money and still had my letter delivered via another service.

11 de agosto de 2025
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Resposta da Modernmail

Thanks Rami, no problem at all!

If there is ever an issue with a Royal Mail delivery we will do our best to help our customers - in this case providing a resend via another postage service. We hope to serve you again soon!

Classificada 5 em 5 estrelas

I’m in Lyon at the moment and had to…

I’m in Lyon at the moment and had to send a letter to my sister in London. The process was really fast and convenient. It saved me a trip to the post office and extra costs. I’ll definitely use this service again !

11 de agosto de 2025
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Resposta da Modernmail

Thank you, Quentin! We appreciate you taking the time to leave a review. We're happy to provide you a great service.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Rebecca was really nice in changing my order in the last minute. Super good. Highly recommend.

8 de agosto de 2025
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Resposta da Modernmail

Thank you for your review! We hope to help you again soon.

Classificada 5 em 5 estrelas

A Practical Team that Goes the Extra Mile

I have been using Modernmail since December last year, and overall, the service has been generally reliable. It is worth noting that a lot of the delivery success depends on Royal Mail’s performance. What stands out most for me is the customer service. The team is genuinely helpful and goes the extra mile to resolve any issues. They are a practical and friendly group, and I look forward to continuing to use their services as they grow.

3 de julho de 2025
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Resposta da Modernmail

Thank you very much for your review, Edouard.

You’re absolutely right—while we handle the printing and posting, the final delivery does rely on Royal Mail, and occasionally this can present challenges. We do our best to offset any bumps in the process by providing responsive, friendly support to keep things as stress-free as possible - so hopefully still saving you time!

It’s great to hear that this has made a positive difference for you. We really appreciate your trust in us and look forward to continue supporting you.

Best,
Rebecca

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent First-Time Experience with Modern Mail

This was my first time using Modern Mail and I was seriously impressed. I needed to send a formal complaint letter by recorded delivery and uploaded my PDF at 7:00am. The whole process was smooth and easy — their website is simple to use, and uploading documents only took a couple of minutes.

By 3:00pm the same day, I received confirmation by email that the letter had been posted via recorded delivery. The speed, reliability, and professionalism really stood out.

If you need to send important letters quickly without the hassle of going to the post office, I 100% recommend Modern Mail. I’ll definitely be using them again. Great service from start to finish.

3 de julho de 2025
Opinião espontânea
logótipo da Modernmail

Resposta da Modernmail

Thank you for your kind words Dexta, we're super happy to provide the service you need.

Best wishes!
Rebecca

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