It shouldn’t take a public review to prompt a supplier to sort a Customer Service issue. MOMO did resolve my subscription delivery problem but I’m yet to see if it is successful next month. So their... Ver mais
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Leia as opiniões dos outros
My original review was mixed! The drinks themselves are 5 stars. At the time I was disappointed in the customer service side, particularly in regard to responses to concerns. I have to say however tha... Ver mais
I've been drinking kombucha for a number of years and even made it myself for a while (always a struggle). Momo appeals to me becasue it does appear to be made authentically as you'd make it at home a... Ver mais
A empresa respondeu
I’ve been buying kombucha direct from MOMO for 4 months since starting to follow the Zoe nutrition programme. They were recommended by Zoe scientist Tim Spector as a great way to up your fermented fo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MOMO Kombucha aims to be the UK's highest quality and best tasting kombucha. To do this, we are certified organic and B-Corp, brew entirely in small glass jars, and completely unfiltered for a fuller depth of flavour.
Informações de contacto
MOMO Kombucha, Arch 8, SW8 5PP, London, Reino Unido
- ella@momo-kombucha.com
- momo-kombucha.com
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Fantastic product but most of all…
Fantastic product but most of all superb customer service. Quick to respond and always helpful.
It shouldn’t take a public review to…
It shouldn’t take a public review to prompt a supplier to sort a Customer Service issue. MOMO did resolve my subscription delivery problem but I’m yet to see if it is successful next month. So their request for me to replace my negative review will have to wait. Actions speak more than words.
Very tasty, healthy drink
This is the most lovely drink I’ve tasted. It can replace alcohol as a drink. Very refreshing. Lovely company to deal with. Saw it first on Saturday kitchen. Never looked back. Healthy too.
5 stars
Amazing taste. Had a query and got fantastic customer service with prompt response and fast resolution
I really enjoyed the kombucha
I really enjoyed the product. The drinks weren’t too strong like some kombuchas can be.
Very tasty and delivered safely
Very tasty and delivered safely. Thanks!
Super tasting drink!
Absolutely 5 stars!
My original review was mixed! The drinks themselves are 5 stars. At the time I was disappointed in the customer service side, particularly in regard to responses to concerns. I have to say however that Momo really came through with updated responses that addressed all of the issues and showed that they are committed to great service going forward! Well done and keep making those delicious drinks!
The best kombucha ever
The best kombucha ever. That's it. Oh, and the range of flavours, the partnerships, the quick delivery, the customer service, the awfully nice people behind everything. And the bottles.
The best kombucha!
The best kombucha I have tried and no UPF ingredients. When I have had delivery issues they sorted it quickly and without quibbling so the service is great.
Poor customer service/delivery experience
I don’t like leaving negative reviews for a small business but feel it is the only option here. The product itself is fine but delivery and customer service are definitely not. I had a subscription which I cancelled after the third order. There had been issues with all three - the first said it had been shipped when it hadn’t, the second was marked delivered when it hadn’t been and the third was returned by the courier as bottles had broken in transit. The first two issues were resolved satisfactorily. More than 3 weeks later I have had no response to emails or online contact form about the third and I have cancelled my subscription. I have also not been refunded for the damaged order. Really not worth the hassle.
This is just the BEST kombucha
This is just the BEST kombucha. I especially love the seasonal flavours. Lovely, friendly customer service team too - on hand for any questions or issues.
I really like Momo Kombucha
I really like Momo Kombucha and in particular their limited edition flavours. Their subscribe and save is great value and very easy to manage. Overall they are first rate
Superb product
Superb product, tastes great. Favourite was the passion fruit if it ever comes back to production it would be our first choice. Service is excellent, can easily pause or swap product on the subscription. Could not be easier. Love this product and dealing with this company, they do it right.
Veey fast and timely delivery
Veey fast and timely delivery. My whole family is enjoying the taste of the drink, a lovely flavour and quenches the thirst.
A pleasure to purchase from them.
Since the packaging has improved, I’m happier with what to expect on my doorstep. Having had broken bottle and weak boxes. The wrong order arrived this time but it was dealt with quickly. It’s encouraging dealing with a company that responds to communications, quickly.
Love this Kombucha
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