Moon Behind the Hill Opiniões 

Resposta da Moon Behind the Hill

17/01/2024

Thank you for your 5 star review, we note that your order was delayed travelling through Swiss customs, we're sorry as it appears your parcel got caught in the heavy volume of parcel post being transported during the Christmas rush period. We hope this delay did not inconvenience you too much. Thank you for purchasing from Moon Behind the Hill and for taking the time to leave your 5 star review. We hope to serve you once again at some time into the future.
Kind regards
David

Resposta da Moon Behind the Hill

15/12/2023

Thank you, Gretchen, for your fantastic 5-star review! We're absolutely delighted to hear that your order arrived in a timely manner and that the product matched your expectations. At Moon Behind the Hill, we take pride in our efficient delivery service and ensuring customer satisfaction. We're thrilled that we could provide you with a seamless shopping experience. Thank you for your support, and we hope to serve you again soon.
Best regards,
David Barry,
Moon Behind the Hill.

Resposta da Moon Behind the Hill

13/12/2023

Hi Padraig,

Thank you so much for your excellent review of Moon Behind the Hill! We truly appreciate your feedback and are thrilled to hear that our service exceeded your expectations.

We understand the significance of fast delivery and are delighted that we were able to provide that for you. At Moon Behind the Hill, we strive to deliver exceptional service to all our customers.

If you ever need any further assistance or have any questions, please don't hesitate to reach out. Our dedicated customer support team is here to help.

Thanks again for choosing Moon Behind the Hill!

Warm regards,
David Barry
Moon Behind the Hill

Resposta da Moon Behind the Hill

8/12/2023

Dear Kevin,

Thank you so much for your kind words and for choosing Moon Behind the Hill. We truly appreciate your positive review!

We are thrilled to hear that you had a good experience with our service, and we're delighted that your order was promptly delivered without any issues. At Moon Behind the Hill, we strive to provide our customers with the highest level of service and satisfaction.

In addition to our prompt deliveries, we also take pride in our wide range of products, exceptional customer support, and our commitment to ensuring a positive shopping experience for each and every customer.

If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Thank you once again for your feedback and for choosing Moon Behind the Hill.

Best regards,
David Barry
Moon Behind the Hill Team

Resposta da Moon Behind the Hill

20/11/2023

Hi Philip,

Thank you so much for your fantastic 5-star review of Moon Behind the Hill. We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us as an online designer fashion retail store. Our team works tirelessly to ensure that we deliver on time and with tracking information to provide you with a seamless shopping experience. It's great to hear that our efforts have paid off and that you were satisfied with the prompt and tracked delivery of your goods. We appreciate your support and we look forward to hopefully serving you again in the future!

Thanks Again!
David Barry
Moon Behind the Hill

Resposta da Moon Behind the Hill

14/11/2023

Dear Mandy,

Thank you for taking the time to leave a review. We greatly appreciate your feedback and support.

We are thrilled to hear that you found the product you ordered to be great. Your satisfaction is our top priority, and we are delighted that our product met your expectations.

We would like to sincerely apologize for the shipping issue you experienced with DHL. We understand the importance of accurate shipping information, and we are sorry for any inconvenience this may have caused. Please know that we take this matter seriously and have addressed it with our shipping partners to ensure accurate information is provided in the future.

At Moon Behind the Hill, we strive to provide exceptional customer service and a seamless shopping experience. We value your feedback and are committed to continuously improving our services. Your experience is important to us, and we want to assure you that we have taken your feedback to heart.

Once again, thank you for your feedback and support. We truly appreciate your business and look forward to hopefully serving you again in the future.

Best regards,

David Barry
Moon Behind the Hill

Resposta da Moon Behind the Hill

14/10/2023

Kholla,

Thank you for your wonderful review of Moon Behind the Hill! We greatly appreciate your feedback. We work hard to provide the best customer experience that we can and we're delighted that on this occasion that both our customer service operations and the item you ordered met your expectations. Your kind words mean a lot to us and serve as a great motivation to continue delivering excellent experiences. Thank you once again for choosing Moon Behind the Hill, we hope to serve you again at some point in the future.

Best regards,
David
Moon Behind the Hill

Resposta da Moon Behind the Hill

8/10/2023

Thanks, Dorothy, for taking the time to leave us a fantastic review! We're delighted to hear that you love your new bag from Moon Behind the Hill. Our team always strives to provide high-quality products, and we're thrilled to know that our efforts made a positive impact on your shopping experience. We hope that the bag exceeds all your expectations, and you enjoy using it on all your adventures. Thank you so much for choosing to shop with us, and we look forward to serving you again in the future!
Regards,
David
Moon Behind the Hill

Resposta da Moon Behind the Hill

25/09/2023

Thank you, Nikolais, for your glowing five-star review! We're delighted to hear that you had a positive experience shopping with Moon Behind the Hill. Our team works tirelessly to provide exceptional customer service and a seamless delivery process, and it's wonderful to know that our efforts have made an impact.

We understand the importance of keeping our customers informed throughout the delivery process, which is why we strive to provide accurate updates along the way. We're thrilled that your order was promptly delivered to your home within a week.

Your satisfaction is our top priority, and we're grateful for your kind words. We would be more than happy to assist you with any future shopping needs you may have. Thank you for choosing Moon Behind the Hill, and we look forward to serving you again soon!

Kind regards

David

Resposta da Moon Behind the Hill

12/09/2023

Thanks Deirdre for your five star review. We're sorry that the delivery took a little longer than our average delivery transit time. We hope that you enjoy your product. Thank you for shopping at Moon Behind the Hill. We hope we can serve you again at some point in the future!
Regards
David

Resposta da Moon Behind the Hill

18/08/2023

Thanks Josh for your 5 star review. It's vey much appreciated by our team. We look forward to serving you again.
David

Resposta da Moon Behind the Hill

12/07/2023

Thank you Chriss for your 5 star review. It means a lot to a small business like ours. We really hope you enjoy your purchase and look forward to serving you again into the future.
Kind regards
David

Resposta da Moon Behind the Hill

28/06/2023

Thanks Eleni for your five star review. We're so happy that you are satisfied with our shipping service. We hope you enjoy your purchase and look forward to hopefully serving you again in the future!
David Barry
Moon Behind the Hill

Resposta da Moon Behind the Hill

Actualizada a 20/06/2023

Hi Gill,
We're sorry that the delivery of your order was slightly delayed. We note from the tracking info we provided that it's due to be delivered today. On average our normal shipping times to Ireland is about a week. However once we hand your parcel over to the shipping company we are at the mercy of the shipping company providing an efficient service to get the parcel to you as quickly as possible. We sorry that this time that the shipping company Fastway did not meet our normal shipping times, we will avoid using Fastway for future deliveries. Again sincere apologies for this delay, we hope that once your product arrives later today that you will love it. Thank you for your custom we very much appreciate your business and I'm sorry you are dissatisfied with the delayed shipping time.
Kind regards
David Barry
Moon Behind the Hill

Resposta da Moon Behind the Hill

13/06/2023

Thanks so much for this 5 star review!! We're delighted you found our service to be perfect for you. We hope you enjoy your purchase!

Regards
David
Moon Behind the Hill

Resposta da Moon Behind the Hill

5/01/2023

Thanks Bernadette for your top rated review. We're delighted you're satisfied with your watches, we hope you enjoy them for many years to come.
David

Resposta da Moon Behind the Hill

7/12/2022

Thanks Keith for your 5 star review, It's very much appreciated by our team. I hope you enjoy your purchase, we look forward to serving you again.

Kind regards
David

Resposta da Moon Behind the Hill

22/11/2022

Thank you Geraldine for such a positive review. We're glad that we could resolve your query positively and hope you enjoy your purchase.
David
Moon Behind the Hill

Resposta da Moon Behind the Hill

7/10/2022

Thanks for your 5 star review Sebastian, we're delighted that you were impressed with and happy with your watches. We're also happy that we could assist you to resolve your issue with GLS. We can confirm that due to experience that you had with GLS that we we no longer use them to deliver future orders. Thank you for your custom and we look forward to serving you again.
Regards
David

Resposta da Moon Behind the Hill

7/09/2022

Thanks Breda for such a positive review, we're delighted you like our retro jersey and really value your custom. Up the Cats!!
Regards
David