Moorcroft Beds Opiniões 

258
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Has this company closed down? I am trying to contact them regarding my sinking bed but can’t find their website, I am going to repot this page as scam.

Classificada 5 em 5 estrelas

Was initially anxious after ordering 2x king size beds and reading past reviews. However beds can promptly and delivery driver was lovely. We decided we wanted to exchange 1x bed due to colour prefe... Ver mais

Classificada 5 em 5 estrelas

Please do not listen to these bad reviews! Ordered my bed last week! The communication was fine I emailed and was able to get through to someone who reassured me because I was panicking because of t... Ver mais

Classificada 5 em 5 estrelas

We adore our bed. We got a mattress elsewhere. The delivery was on time and drivers were extremely moany and unhelpful and having to hire a builder to redeliver the bed into the bedroom was somewhat f... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Moorcroft Beds Limited offers a collection of bed frames that are proudly made in our very own factory in Batley, West Yorkshire. The collection features high-quality craftsmanship and materials, ensuring durability and comfort for the user. With a range of styles and finishes available, customers can find the perfect bed frame to suit their needs and interior design preferences. As a local manufacturer, Moorcroft Beds Limited is committed to supporting the British economy and providing jobs in the local community.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

258 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 32% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,7

Todas as opiniões

(258)

133 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

The bed is of very good quality and for…

The bed is of very good quality and for an affordable price in accordance to the design of the bed, from having the bed for almost a year it’s definitely durable and of high quality only problem is there’s not entirely clear instructions but it wasn’t too hard to assemble just make sure you are present when the bed gets delivered so you don’t have to go through the hassle of assembling the bed yourself

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful quality bed paid 300.00 it stinks…

Awful quality bed paid 300.00 it stinks of chemicals and there's parts missing despite repeated attempts to contact this company they have ignored me, I'm now going to the Obudsman and going to get a charge back through my bank , they've replied to this review funnily enough claiming not to have any evidence of my contact or order number which is #MCB119046 they have my number as per given to do this review and they have my email address and multiple messages trying to contact them. So I say to them they can reply to those or use my phone number and call me !!!

After the rude gaslighting phone call I just received I shall I send all my evidence to the Obudsman and contact my bank as planned

19 de fevereiro de 2026
Opinião espontânea
logótipo da Moorcroft Beds

Resposta da Moorcroft Beds

We would like to clarify a few points in response to this review.

Following our recent phone conversation — which was unfortunately disconnected — we checked our system thoroughly. We have not received any emails regarding order #MCB119046. The only correspondence we have received from your email address was on 15th, 16th and 17th February, and those emails related to a completely different order (#MCB118069), which we responded to at the time.

It has also come to our attention that the email address you state you contacted is not info@moorcroftbeds.com
, which would explain why we have no record of receiving messages regarding #MCB119046.

We do not ignore customers, and we always respond where contact is actually received. We can only investigate and resolve issues when communication reaches us directly.

We remain more than happy to look into this properly — please contact us directly at our correct email address with your order details, and we will review the matter promptly.

Classificada 5 em 5 estrelas

Amazing Quality

Amazing Quality - Ordered 2!
Easy to build, super brilliant material and has given my room the wow factor!

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We ordered a Super King Hermes bed…

We ordered a Super King Hermes bed frame with front lift ottoman. Very pleased with our purchase. Bed frame is extremely sturdy and looks fantastic. Ottoman works fine. Was delivered and assembled on time. Delivery people were very good and took their time to construct the bed as it should be and also took away all rubbish, old mattress, and tidied up.

1 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Luxury look & Amazing comfort

It was my first purchase from Moorcroft Beds so I was a little hesitant at first. It was simple and straightforward from the initial purchase right to delivery. I absolutely love this bed! The modern, upholstered design looks beautiful and gives my bedroom a calm, luxury feel. It’s sturdy, comfortable, and the padded headboard is perfect for relaxing. It completely transformed my space — highly recommend! ⭐⭐⭐⭐⭐

26 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Dorchester ottoman bed

We order a Dorchester ottoman bed and I've just erected it, it looks amazing. Great value, prompt delivery and excellent communications. Would definitely order from this company again. Highly recommend.

21 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, ordered the bed frame and rang and asked if there was any chance it could be delivered any sooner than the lead time showing on the website, they got it out to me within 3 days. Was extremely happy with the service!!

31 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty trundle bed

I bought my 13 year old slim daughter a trundle bed. It was very poorly designed and within a month the base kept splitting from the headboard. I tried getting in contact with moorcroft but no one responds to emails or calls back and mailbox is always full. I had to pay for a handyman to come and reinforce the base with more screws and support it better. Less than two years after purchase the bed completely collapsed. I see moorcroft do not stock the bed anymore and I can only assume it’s because it was such a poor design many others must have complained. The bed was not cheap and I would have expected it to last. I have tried using ther chat system, calling and emailing but no one gets back to me. Very dissatisfied

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased a bed from Moorcroft Beds and I couldn’t be happier.


The quality is outstanding, sturdy, comfortable, and beautifully finished. The customer service was excellent from start to finish — friendly, patient, and very helpful in helping me choose the right option. Delivery was smooth and on time. I’m sleeping better already! Highly recommend to anyone looking for great quality and service.

29 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing !!!

Over the moon with our bed , service and delivery where great and bed is amazing quality. Would 100% use again.

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A quality bed. And happy customer

After moveing and downsizing I needed storage space. I thought an ottoman bed would be good. But beware there not all o f good quality. And I found moorcroft beds I looked and decided a single would be perfect. It arrived perfectly packaged and after removing packaging
I was very happy. A lovely made bed solid at the bottom (so no saggy cloth bottom)
And loads of room. Put my mattress on and and work beautifully lifting and downwards. I’m so happy with my purchase. It was a little more to pay but well worth it. Quality bed 👍

1 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I must say having looked at the reviews…

I must say having looked at the reviews I was a little reluctant to place my order, however I went for it and I must say the bed we ordered came and looks so lovely in our new bedroom. We went for a gas lift high head board. Would recommend.

28 de outubro de 2025
Opinião espontânea

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