This has been a great company to deal with, right from taking out my original equity release 3 years ago, to recently taking some drawdown cash. I did it all online, it was very straightforward and si... Ver mais
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Leia as opiniões dos outros
Yes when posting our acceptance docs, the day after Diane Perrin's reply they had received them and it would be processed in a few five days. This was such good news as our Royal Mail constantly lose... Ver mais
A empresa respondeu
We were kept informed throughout the Process of our draw down. Tracey Curzon sent regular emails. This put our mind at ease. The whole application was quick and efficient and all of the staff were fr... Ver mais
A empresa respondeu
We were very pleased with how our equity release was handled in the first instance. When we contacted More2life for a second time to access our drawdown facility we were once more greatly impressed wi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The later life lender
more2life
Escrito pela empresa

- Since launching in 2008, more2life have become known as an innovator in the lifetime mortgage market and is now one of the largest lifetime mortgage lenders in the UK.
- We're commited to our customers!
- Behind that success is an experienced, professional team of people dedicated to providing the widest choice of products and the best possible service to our customers.
- Your peace of mind
- We are fully regulated by the Financial Conduct Authority and only deal with fully qualified, independent advisers, who are specialists in this field. We are also a Board member of the Equity Release Council, an industry body set up to facilitate the safe growth of the equity release market through the development of standards and principles that ensure the fair treatment of customers.
Informações de contacto
Baines House, PR2 9ZH, Preston, Reino Unido
- 03454 500 151
- info@more2life.co.uk
- more2life.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A brilliantly efficient company that is…
A brilliantly efficient company that is a pleasure to deal with. Dianne Perrin was the lady that dealt with me and I cannot recommend her enough. Thank you.

Resposta da more2life
From taking equity release 5 years ago…
From taking equity release 5 years ago to recently taking advantage of the draw down facility,I have found the company to be efficient and courteous in all respects and in particular Diane Perrin.

Resposta da more2life
Excellent company to deal with
Excellent company to deal with and Diane Perrin is to be commended for her excellent personal service.

Resposta da more2life
Asif Ehsan
Asif, returned our call and was able to resolve our query immediately.
You have a very efficient member of staff in Asif.

Resposta da more2life
Porting of existing loan
After a number of abortive (for one reason or another) attempts to "port" our loan Emma Billington handled the case and brought the application to a successful result within 7 days of the latest valuation taking place. She handled the matter promptly providing updates throughout and restored our faith in communicating with More2Life. Thank you Emma and the Moving House Team.

Resposta da more2life
More attention needed via email
We were able to call down funds via the online portal, but received no email to confirm request was received, after seven days had to call to check, once we had the phone call to confirm our details everything seems quicker with Docusign rather than post.

Resposta da more2life
Positive Experience
My experience, so far, has been very positive with fast and courteous replies to my queries. My initial lifetime mortgage went through smoothly and my request for an additional draw down has been dealt with in under 14 days - this was all done on-line or via. email and Diane Perrin has been particularly quick in responding to my questions.

Resposta da more2life
Diane Perrin was vèy helpful and…
Diane Perrin was vèy helpful and understood that I needed completion ASAP due the my age and health circumstances. She explained things to me. The only complaint which is not down to yourselves is the interest rate but that's due to circumstances beyond control. Thsnkyou

Resposta da more2life
The new scheme for applying and signing…
The new scheme for applying and signing on line is brilliant. Saves all the tooing and froing by post.
The process was executed quickly and I was thoroughly and professionally informed, by email, of everything by Tracy Curzon in the Customer Completion Team Drawdowns.

Resposta da more2life
Very professional service with any…
Very professional service with any queries extremely well dealt with by Tracey Curzon

Resposta da more2life
Hi Just wanted to say a big thank you…
Hi Just wanted to say a big thank you to Tracy Curzon for her help in correspondence regarding our drawdown
We recently took out a lifetime mortgage with more2life with a drawdown option this has been an advantage going forward as you don't pay any interest on the funds set aside until you need it.
I am pleased with the service from all at m2l a big thank you.

Resposta da more2life
Excellent in every way!
more2life could not have been more helpful when I needed assistance. The phone was answered quickly and politely and questions answered with courtesy. I can and would highly recommend them to anyone wanting a lifetime mortgage.

Resposta da more2life
All attended to in good time
All attended to in good time, however unsure why the ‘source of funds’ question was a relevant/appropriate one.
On a previous call, your line was difficult to hear as it kept cutting out.
ALL the rest was fine thanks
‘

Resposta da more2life
Excellent customer service
Very responsive company. Excellent communication giving updates and a seamless procedure.
Thanks Diane Perrin and your colleagues at More2Life

Resposta da more2life
M2L experience
M2L were professional & very knowledgeable, process was quick & easy

Resposta da more2life
I was trying to complete a Docusign…
I was trying to complete a Docusign form for More2life and after trying for several days with absolutely no success ( I have to admit, at 76 I am not that competent with IT ) so I used that old fashion tool, the telephone, and was pleasantly greeted by the most charming voice of Asif Ehsan, who, once realising he was not going to be able to talk me through the Docusighn successfully, he suggested to post me the documents, sign, and post back!! Hallelujah, it was as if a ton weight had been lifted from my shoulders!! Thank you Asif, thank you!!!

Resposta da more2life
Drawdown facility
All staff that I spoke to were very polite and helpfull making the additional drawdown facility process we have in place, easy to implement.
Tracy Curzon of the customer service team was particularly helpfull .
We used the docu sign system to complete the paper work, the pre document guide was helpfull.

Resposta da more2life
Dealt with Asif E
Dealt with Asif E. today and as usual very polite and respectful of my old age . Spoke clearly and slowly and explained everything in detail.
Credit to the company. Thank you.

Resposta da more2life
Asif E made my call this morning
Asif E made my call this morning. Helpful, knowledgable and a pleasure to deal with. I wish more companies had employees like Asif and had real people on the phone instead of AI. Thank you so much

Resposta da more2life
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