A worthy project, but no backup and just poor service
I ordered 2 bags of a particular bean, but recieved 2 different types. One bag was damaged and split open. I used their website and 'contact us' to register this issue - requesting the order be corrected and have heard nothing back. Several weeks have passed, so it's time to enter the review - they've had long enough.
It's a pity, because having Burmese heritage in the family gave me more reason than most to support the project, which I wished to support. But this was all very poor service...
As for the 1 usable bag of beans, they did not seem fresh (no roast date anywhere). Unique flavour, but something seemed off with them.
2 de janeiro de 2024
