Mortimers Estate Agents - Blackburn Opiniões 

144
•
TrustScore: 5 em 5

4,8

82 King William Street, BB1 7DT Blackburn, Lancashire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service when selling our house. Our main contact was Joe, who has excellent customer service skills and guided us through the process patiently. He went out of his way to help us with both... Ver mais

Classificada 5 em 5 estrelas

Used Mortimers recently to sell our home and purchase another house. Excellent service from both Blackburn and Clitheroe branches. We were kept informed throughout the whole process and appreciated th... Ver mais

Classificada 5 em 5 estrelas

We received excellent service from Mortimer Estate Agents throughout the sale of our home. Joe took the lead and was outstanding from the moment the property went onto the market right through t... Ver mais

Classificada 5 em 5 estrelas

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Vendor & Purchaser Case handler : Veda We are extremely delighted with our dealings w... Ver mais


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Avaliador imobiliário
  5. Empresa gestora de propriedades

Sobre Mortimers Estate Agents - Blackburn

Escrito pela empresa

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Informações de contacto

  • 82 King William Street, BB1 7DT, Blackburn, Lancashire, Reino Unido

  • 01254 662223

4,8

Excelente

TrustScore: 5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(144)

122 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I would highly recommend Mortimers as…

I would highly recommend Mortimers as they are professional at every stage and are extremely helpful with any concerns that may accur.

30 de maio de 2025
Opinião espontânea
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Resposta da Mortimers Estate Agents - Blackburn

We appreciate your recommendation and are so glad you found our team professional and helpful when addressing your concerns. Thanks for the positive feedback!

Classificada 5 em 5 estrelas

Extremely helpful

Everyone I spoke to were so helpful. They were so understanding and willing to go the extra mile for you. Initially Ada was the person I spoke to and she was extremely helpful and then Veda took over. Veda helped me everytime I rang with any enquiries I had. She got back to me in a timely manner and was always polite and caring for my circumstances. Veda tried to ensure the sale went through and continually chased up on either side to see what progress was being made.
Thank you 😊

30 de maio de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Dear Mary,

Thank you for taking the time to write this review. We are pleased to hear that you have had a great experience with Mortimers, and in particular with Veda and Ada. We wish you all the best for the future.

Classificada 5 em 5 estrelas

Great Service

I recently sold a property through Mortimers and they were excellent from start to finish. They took some great photos and were very helpful and informative throughout the whole process. Veda Banks, who I dealt with, was professional and approachable at all times. I would highly recommend using Mortimers and would do so again myself.

21 de abril de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Thank you for taking the time to write this review. We are thrilled that you have been happy with the service you have received from Veda and the team :)

Classificada 1 em 5 estrelas

Received a poor service from Blackburn

Received a poor service from Blackburn, had an offer then it took a week to make contact, due to poor vetting it didn't exist. then they showed another person round , left the house unsecure as they forgot to put the alarm on and lock the door. Decided to end the contract and went with a proper estate agent, who we feel confident with. Asked for my key to be returned and all I receive from Chloe the branch manager is lies. Sent 4 emails now and still no key so I have to replace my locks as I don't trust them. Not impressed at all.

1 de maio de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Dear Mrs Birchall,
We have tried to contact you to discuss your review further but unfortunately have not been able to reach you.
In relation to the offer you received on your property, this was a genuine offer, however the applicant was not in a position to proceed with the purchase at the time the offer was made due to the delays which arose with their own property. I do apologise if you feel this information was not communicated effectively at the time this offer was made.
We have also liaised with our viewing representative who conducted the viewing on your property to discuss the issues pertaining to the property being left unsecure, and we agree that this was unacceptable and as a result of this issue we felt it was appropriate to agree to allow you to be released you from your contract effective immediately.
We also appreciate that the key was not dropped off within a timely manner and can confirm that this has now been returned to yourselves.
We have clearly not met the high standard of service you should have been able to expect from us at Mortimers and we sincerely apologise for the issues you have outlined and wish you all the best for the future.
Chloe Jenkinson, Branch Manager - Mortimers, Blackburn.

Classificada 5 em 5 estrelas

Buyers experience.

The staff were easy to reach and contact via email ( which I preferred) they were also active on calls and provided prompt updates expecially with how long completion took.

30 de maio de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Thank you for your review, we appreciate you taking the time to write this. We are pleased to hear that you had a positive experience with ourselves.

Classificada 5 em 5 estrelas

Ada - Thank you

Ada. The sole reason as to why everything has run as smoothly as possible. She has been instrumental in getting my property purchase over the line and couldn’t thank her enough for everything she has done.

22 de maio de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Dear Maroof,

Thank you for your kind words. Ada is a great asset to the team here at Mortimers. We are happy to hear that your property purchase ran smoothly and Ada provided you with all the assistance you needed. We hope you are now settled in your new home :)

Classificada 5 em 5 estrelas

Amazing experience with Mortimers

I recently bought a house threw Mortimers, Blackburn.
Veda from the branch was so helpful and explained the process in detail nothing was too much trouble. My solicitor was a pain but Veda helped the process be as smooth as possible. Thank you Blackburn branch everybody was always helpfull.
Veda would be my preferred person due to my experience with her. Very helpfull.

28 de março de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Hi Nasir,

Thank you for your kind words, Veda is very appreciative.

We are pleased to hear that your experience with the team, and in particular, Veda was positive. Veda has a vast amount of experience and utilises this at all times to ensure the process runs smoothly for our clients. Good luck in your new home! :)

Classificada 5 em 5 estrelas

Excellent service from the Blackburn team…

Excellent service from the initial visit by Chloe Jenkinson to being allocated Ada Grundy as our main contact and negotiator. Ada was always polite, friendly and helpful and she was an absolute pleasure to deal with. All the staff at Blackburn were always very friendly and we would highly recommend them.

28 de abril de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Dear Allan,

Thank you for taking the time to write such a lovely review. We are happy to hear that your experience with the Blackburn Team was excellent, as I know they all worked incredibly hard to get everything over the line for you, but particularly Ada. All the best for the future and we hope you have settled in nicely to your new property :)

Classificada 5 em 5 estrelas

Mortimers review

Overall I had an extremely smooth and positive experience with Mortimers - communication was clear, everything was handled efficiently and the whole process felt well managed from start to finish.
A special mention has to go to Lewis Hunter, who truly went above and beyond. Nothing was ever too much trouble—he was always available, incredibly supportive and genuinely made a big difference during what can be a stressful time. His professionalism, patience and approachability really stood out.
Veda was also a great help—friendly, responsive and always happy to assist when needed. Together, her and Lewis made the experience far better than I expected. I’d happily recommend both the team and especially Lewis to anyone.

13 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Woodford lodge

Would like to say a big thanks to the staff of Mortimers Blackburn for there help in selling our house.They were very professional from the first day we discussed the selling of the property.Chloe visited us answered any questions we had was very informative so we had no hesitation in using Mortimers, a big thanks to her for that.The house went up for sale and the viewings started we were assigned Ada Grundy to show people around the house she did this with expertise and professionalism which we thank her for .I will even miss her bright pink car it looked so good on the courtyard. 😃 Again we thank you and would not hesitate to use Mortimers and recommend them in the future .Dave ,Catherine.

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely knowledgeable and professional

The whole experience of selling our property with Mortimers was great. From the valuation to completion they were extremely professional and constantly kept us up to date with the progress of the sale. Gave us constructive advice when viewings went a little quiet. Would definitely recommend and will definitely use Mortimers again with our next sale

25 de abril de 2025
Classificada 5 em 5 estrelas

Veda was our contact at Mortimers…

Veda was our contact at Mortimers during our house purchase process. Right from the start she was really helpful and reassuring and got back very quickly with the number of queries we had - nothing was too much trouble! Many thanks Veda.

26 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We were looking for a smaller house and…

We were looking for a smaller house and larger garden.
We found the house we wanted and Mortimers sold our house within 24 hours of going on the market!
We bought our retirement home through Mortimers was so easy and we couldn't be happier

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ada was fantastic with us

Ada was fantastic with us, always polite and responded quickly. The whole process went smoothly and any questions Ada would happily answer or find out and get back to us. If Ada was not available the team would take a message and pass this on immediately resulting in a quick response. Thank you so much! 100/10. I know who to come back to if I need a professional reliable service!

26 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Smooth Purchase Process Thanks to Veda!

I recently purchased a property through Mortimers, and I couldn't be happier with the service provided by Veda. From the very beginning, she was incredibly helpful and kept me updated throughout the entire process. Her friendly and approachable demeanor made everything so much easier. I highly recommend Mortimers for anyone looking to buy a property!

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We would 100% recommend Mortimers…

We would 100% recommend Mortimers Estate Agents, Blackburn. From the outset branch manager, Chloe was knowledgeable and fully prepared with back ground info about our property and enthusiastic to sell. There after, our main contact Ada, has been amazing! From covering all our viewings, (even on her day off!), offering good advice, providing regular updates and importantly being a calm influence through a stressful period of time - Ada was so professional whilst always had a smile and made the whole process so much easier! Thank you guys!!

31 de março de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Thank you for taking the time to write this review, we appreciate your kind words! From all the team at Mortimers, we wish you all the best in your new home :)

Classificada 4 em 5 estrelas

Friendly

Friendly, dealt with same person throughout and was kept informed of all developments.

20 de março de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Thank you Linda - All the best for the future!

Classificada 4 em 5 estrelas

Mortimers Estate Agents in Blackburn…

Mortimers Estate Agents in Blackburn were good and kept us informed of developments.
Veda and Lewis were the lead people involved and were courteous and answered any queries promptly and fully. They accepted our frustrations with regard to the selling process and the particular issues regarding our buyer. We would use them again if we were still in the area and would recommend them

25 de março de 2025
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Resposta da Mortimers Estate Agents - Blackburn

Thank you Hugh, we appreciate your patience throughout the transaction. It was a pleasure working alongside you and we wish you all the best moving forward :)

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