Motorama Opiniões 2322

TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

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Classificada 1 em 5 estrelas

I was at Cherry Morooka Service centre after booking online for my 1 st log book service for my new Chery vehicle. I was confirmed on 27 April 2026, in a SMS that a loan vehicle will be provided as p... Ver mais

Classificada 5 em 5 estrelas

Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. Loja de acessórios para automóveis

Informação fornecida por diversas fontes externas

From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Sold a lemon lied to promised the world…

Sold a lemon lied to promised the world and no after sales support at all DISGUSTING brought a brand new RG Dual Cab Colorado and now 2 years and still no satisfaction they take your hard earned money and forget you and the after sales service stay clear.

15 de fevereiro de 2018
Opinião espontânea
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Resposta da Motorama

Hi Kim, it is unfortunate that you haven't taken up Holden Australia's offer to test your car and give you a full refund if problems you claim exist.

Classificada 4 em 5 estrelas

The salesperson was very attentive

The salesperson was very attentive, listened to my needs of what I wanted from my new vehicle.

15 de fevereiro de 2018
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Resposta da Motorama

Hi Julie,

Thanks for your wonderful 4-star review. We really appreciate the kind words and will pass this onto the team.

Kind Regards,

James Leighton
Sales Manager.

Classificada 5 em 5 estrelas

Great price, great service.

Great price for the vehicle. Could not fault the customer service and they make reasonable coffee as well.

15 de fevereiro de 2018
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Resposta da Motorama

Good morning Dan.

We really appreciate your business and I especially want to thank you for taking the time to write this review,

Customer service is the most important part of our business and I'm glad you liked ours.

Thanks again,

Garry Rowe

Social Media Manager

Classificada 5 em 5 estrelas

Team was very approachable and happy

Team was very approachable and happy. Nothing was a problem. Followed up any queries. Price was spot on.

14 de fevereiro de 2018
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Resposta da Motorama

Hi Dwain, thank you so much for your business. You were a dream customer! We hope your loving your new car. Thanks again, Monique, Aki and Dean

Classificada 5 em 5 estrelas

Highly recommended

After visiting several other car dealers, we contacted Motorama on the phone and spoke to Leo, and felt immediately at ease.
When we arrived at the dealership, Leo greeted us and looked after us very well. We ended up with the car we wanted for less than we thought we’d have to pay. We felt he had our interests as priority, and was not trying to sell us a loan/ demo car to profit himself in commission.
Reegan was also helpful when we picked up the car and we found the general service to be of a high standard.
I would recommend this dealership to anyone.

14 de fevereiro de 2018
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Resposta da Motorama

Hi Ben,

I would like to thank you for your fantastic review and kind words regarding Leo and Regan. I will pass on your comments and I know it will make their day.

Appreciate your business and look forward to seeing you at your next service.

Regards

Colin Ambrosini - Sales Manager

Classificada 2 em 5 estrelas

Not the best experience

Once the deal was signed on the dotted line communication really tapered off. We struggled to get email replies, updated information regarding delivery dates and registration numbers. We required this for insurance policies, it was a real battle. Also it was evident the motorama team weren’t communicating to each other hindering the process of purchase and delivery. Very disjointed.

14 de fevereiro de 2018
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Resposta da Motorama

Hi Damien & Kristen,

As per our conversation on Thursday, please accept my apology for the handling of your purchase. We don't get it right every time but with your feedback it will help the team moving forward into the future.

I look forward to meeting you both at 1st service time / New Owners Night.

Jason Collingwood

General Sales Manager

07 3290 7999

jason.collingwood@motorama.com.au

motorama.com.au

Classificada 4 em 5 estrelas

Good services from staffs and good …

Good services from staffs and good cars!!

14 de fevereiro de 2018
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Resposta da Motorama

Hi Pawel,

Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 4 star rating.

We really appreciate the feedback.



#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

Great car Eclipse Cross from Motorama

Top notch service with well informed staff made the new car decision and subsequent purchase a most pleasurable experience. As a customer I felt valued and at no time pressured to make decisions and left the dealership
feeling I had made the right choice with a great value purchase suited to my needs.

14 de fevereiro de 2018
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Resposta da Motorama

Hi Judith,

Thank you for your 5 Star review. We're so happy you had a pleasurable experience. Enjoy your New car!

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Classificada 5 em 5 estrelas

We enjoyed dealing with the people at …

We enjoyed dealing with the people at Springwood Holden

14 de fevereiro de 2018
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Resposta da Motorama

Hi Bruce.

I'm really happy you enjoyed your experience and want to thank you for your business and especially for taking the time to give us such a wonderful review.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Classificada 4 em 5 estrelas

Friendly staff were very helpful

Friendly staff were very helpful but couldn’t have done it without Alan he was extremely professional and very attentive to our needs and very comfortable overall experience

14 de fevereiro de 2018
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Resposta da Motorama

Hi Paige and Matt.

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

I will make sure ' Big Al ' reads this.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Classificada 4 em 5 estrelas

Helpful

Helpful , good follow through 🙂

13 de fevereiro de 2018
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Resposta da Motorama

Hi Wendy,

Thank you for your feedback, we are glad we could be of assistance

Thank you from the whole team at Clearance Cars Moorooka

Classificada 5 em 5 estrelas

Choose motorama you’ll be treated like …

Choose motorama you’ll be treated like family

13 de fevereiro de 2018
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Resposta da Motorama

Hi Ross,

Being a family owned & managed business, I'm really happy you enjoyed your experience and want to thank you for your business,your kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Classificada 5 em 5 estrelas

Very impressed with sale and post-sale service at Motorama Moorooka!

Very impressed with sale and post-sale service at Motorama Moorooka!

From the moment we walked in the door we found that we were in good hands and looked after. We’d done a bit of research online and had a fair idea of what we thought we wanted. Alan listened and really got to the bottom of what it was we intended to use the vehicle for and steered us into a slightly different direction that we hadn’t previously considered. We found Alan had extensive knowledge about a huge range of cars and offered very useful advice. The one he recommended turned out to be exactly the right car for us and we are really very happy with our choice the Kia Sorento we brought. Alan let us know about options that were available to us at a price - like their extended warranty and special interior and exterior service - but we didn’t end up purchasing any extras and he wasn’t at all pushy about it. This car was a lot fancier than the cars we’d had before so the day we went in to pick it up, as it was Alan’s RDO, another knowledgeable Motorama staff member patiently took us through all the bells and whistles (and completed the paperwork with us) making the whole process so easy.

As for the post-sales service we experienced - we are also impressed with that. Unfortunately at the time we brought it there was a panel that was missing in the boot of the car that Alan tried to source for us before we picked the car up from the yard but with no luck. Alan had to order it in from overseas and, as we live in Cairns, courier it up to us. We had also enquired about getting a spare key for it because it only came with one. They’re expensive right, so imagine our surprise when Alan said that he’d had one organised for us and would post it up with the panel! So while we had to wait about two months for delivery… it was well worth the wait.

Thanks for your great service Alan & Motorama Moorooka! Would definitely recommend you.

13 de fevereiro de 2018
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Resposta da Motorama

Hi Liliana,

Thank you so much for taking the time to write a 5 Star review. We're so happy Alan was able to help point you in the right direction and give you the knowledge you needed to make a decision with your new car. We appreciate your business and I hope we will see you in the future.

Enjoy your New Kia!

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Classificada 5 em 5 estrelas

Thanks for helping us in the purchase …

Thanks for helping us in the purchase process, taking into consideration our thoughts and requirements while being genuine and positive.
We really appreciate the barbeque.

13 de fevereiro de 2018
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Resposta da Motorama

Hi Marie,

Thank you for your fantastic review on the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood



Ps; Can I ask a favour. If possible could you also add your review on the Motorama Mitsubishi Team to our Facebook Page.

Thank you so much.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience! All of the team at Motorama Toyota were very helpful, friendly and knew what they were talking about.

I walked in to look at my dream car, and was asked if I wanted a test drive within minutes. No booking. We are very pleased! We were looked after and treated well. They were very understanding of our circumstances also.

We would highly recommend the team at Motorama Toyota!!

13 de fevereiro de 2018
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Resposta da Motorama

Thanks for the awesome review. It is nice to see a happy customer and we hope you are enjoying your dream car!

Kind Regards
Motorama Toyota Team

Classificada 5 em 5 estrelas

Not applicable

13 de fevereiro de 2018
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Resposta da Motorama

Thank you for your 5 star review I know you will enjoy your new Cerato.

Happy Motoring!

Colin Ambrosini - Sales Manager

Classificada 5 em 5 estrelas

great experience

Great experience buying a new vehicle through these guys. Craig was very helpful and professional.

12 de fevereiro de 2018
Opinião espontânea
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Resposta da Motorama

Hi Kerry,

Thank you for your fantastic review on Craig & the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood

I'll make sure Craig gets passed on your wonderful review.

Ps; Can I ask a favour. If possible could you also add your review on the Motorama Mitsubishi Team to our Facebook Page.

Thank you so much.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Classificada 5 em 5 estrelas

Excellent service and friendly staff😀

12 de fevereiro de 2018
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Resposta da Motorama

Hi Rosa.

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Classificada 5 em 5 estrelas

my experience buying a new car at …

my experience buying a new car at Motorama Springwood was nothing but the best , a great big thanks to Tony Paul salesman for his excellent service.

12 de fevereiro de 2018
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Resposta da Motorama

G'day Christopher,

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Classificada 5 em 5 estrelas

MY FIRST CAR!

I bought my first car here and they made the entire experience so exciting! Gerard was the best consultant, really tailored everything to fit my needs and personalised the experience. When I arrived they had my car under a sheet to be revealed with a big bow and a congratulatory paper for my first car! Then when someone crashed into me on the way home from the lot (I know, how insane right?) They were more than helpful and even offered to come out and look at the car for me. They called and made sure everything was okay and offered to help in any way possible. I am 100% going back, so grateful for their service!

12 de fevereiro de 2018
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Resposta da Motorama

Hi Paryse,

I really appreciate you taking the time to give us such a fantastic review!

We are really happy you enjoyed your experience and want to thank you for your business and kind words.

Not so happy about the accident you had, however glad we could help.

I hope we see you at our March New Owners night.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

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