They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Ver mais
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Leia as opiniões dos outros
While Toyota Motorama Hillcrest has an excellent sales team, with customer-focused staff such as Jason Cai, the service department is quite the opposite. The service advisor, Erika, lacks the es... Ver mais
Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always o... Ver mais
A empresa respondeu
Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!
Informações de contacto
Moorooka, Browns Plains, Springwood, Brisbane, Austrália
- motorama.com.au
1,7
Muito mau
2 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
MY FIRST CAR!
I bought my first car here and they made the entire experience so exciting! Gerard was the best consultant, really tailored everything to fit my needs and personalised the experience. When I arrived they had my car under a sheet to be revealed with a big bow and a congratulatory paper for my first car! Then when someone crashed into me on the way home from the lot (I know, how insane right?) They were more than helpful and even offered to come out and look at the car for me. They called and made sure everything was okay and offered to help in any way possible. I am 100% going back, so grateful for their service!
12 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Paryse,
I really appreciate you taking the time to give us such a fantastic review!
We are really happy you enjoyed your experience and want to thank you for your business and kind words.
Not so happy about the accident you had, however glad we could help.
I hope we see you at our March New Owners night.
Regards,
Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood
Great blokes
They were great but could have communicated with me a bit better. I was calling them regarding delivery rather than the other way around. Car was spotless at delivery which was good.
12 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi James,
Thank you for taking the time to leave us a review. Your feedback will be passed onto the team. Without feedback we are unable to improve so we appreciate it. We are glad you have been happy with the over all experience, and we look forward to seeing you around the dealership in the future.
Kind regards,
Motorama Ford
Excellent service
Excellent service. Caring team. Thank you for everything.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Margaret,
We really appreciate you taking the time to give us such a great rating and kind comments. Glenn and the rest of the team will really appreciate it.
Thank you
Matt Bielby - General Sales Manager
Resposta da Motorama
I'm really happy you enjoyed your experience and want to thank you for your business and kind words.
Regards,
Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood
I am very pleased with the service I …
I am very pleased with the service I received. Everybody was very helpful & everything went very smoothly.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thanks Gordon! We hope you enjoy your new Captiva. See you on your next service.
Resposta da Motorama
Hi Eden,
Thank you for your 5 star review. We really appreciate your business and hope to see you in the future.
Regards
Darren Johnson - General Manager
Motorama Mitsubishi Moorooka
I would give you more stars if i could
Phil i would give you more stars if i could you are amazing ! You were so accommodating, and made everything so easy. Thank you so much
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Ann-marie,
Thank you for taking time out of your busy schedule to give Phil & the Motorama Mitsubishi Springwood team a 5 star rating.
We really appreciate the feedback.
I will make sure Phil gets passed on your review also.
#TeamMotoramaMitsubishiSpringwood
Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.
https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal
Sales person Dale was amazing but I …
Sales person Dale was amazing but I constantly asked on the Facebook page where I can send my photo to, to which I got no replies to.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Anushca,
Thank you for taking time out of your busy schedule to give Dale & the Motorama Mitsubishi Springwood team a 4 star rating.
We really appreciate the feedback.
I have spoken to Dale about the Facebook photo & he believes that none of staff took a photo of you taking delivery of your new car. This would be the only reason it hasn't gone up. But if you have a photo of you & your new car I would be more than happy to put it up on Facebook.
Please email me & I will get it sorted ASAP. My email is jason.collingwood@motorama.com.au
Please accept my apology.
Jason Collingwood
#TeamMotoramaMitsubishiSpringwood
The salesperson Kedar was good
The salesperson Kedar was good. The price was negotiable and the deal went through without any issue.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Muhammad,
Thank you for your review. Were happy that Kedar was able to provide you with a good experience.
Regards
Darren Johnson - General Manager
Motorama Mitsubishi Moorooka
Resposta da Motorama
Thank you for your 5 star review. Glad we could make it a pleasant experience.
Happy Motoring.
Colin Ambrosini - Sales Manager
Thank you Clem Branch
Thank you Clem Branch,
Awesome experience buying a car from Motorama Hillcrest. The most professional , honest and helpful car salesman I’ve ever dealt with. 👍🏻
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thank you so much for your 5 star rating and very kind words. Clem is exactly as you described and such a genuine person. He will be very happy to hear your comments.
Glad we could help and enjoy your new car.
Mathew Bielby - General Sales Manager
Extremely happy!
Not a single negative thing to say.. this was my first new car and from helping me decide which car, to helping with filling out and explaining paperwork and going out of their way to get my car ready for me before the very close date I requested, they made the whole experience an extremely pleasant one.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Ivy, Thank you for allowing us to be a part of your first car buying experience. We will pass your feedback onto the team!
Safe driving and we will see you at your next service!
Good Experience
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thank you Mirali. We really appreciate your 5 star rating.
Enjoy your new Corolla and happy motoring.
Mathew Bielby - General Sales Manager
Satisfied new Kia buyer.
Leo (sales) & Nick (finance) were efficient and personable. Hoping we have the same opinion of service division when it is required.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thanks Janet for your rating and comments. I'm know our Service team will follow up with the same enthusiasm and friendly approach.
All the best.
Colin Ambrosini - Sales Manager
Very helpful
Very helpful. Excellent knowledge and no nonsense.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thanks Heather. We hope you love your new Holden Astra! Thanks for your review.
From Richard who I first spoke to
From Richard who I first spoke to, to Paul in sales and Lenise in finance, and the rest of the Toyota Team, were all friendly and helpful. My experience at Toyota, buying my first car, was awesome. And Paul did a fantastic job in getting the car ready for me to pick up.
He delivered everything he promised and more.
A total thumbs up to Paul and the Toyota Team, on an awesome job from start to pick up.
A 5 Star performance.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Thanks for the awesome review. We hope you really enjoy your new Hilux and look forward to seeing you at the first service.
James Leighton
Sales Manager
Our new car
My husband and I were very happy with the service we got with our new car this is a second new car from motorama because they looked after us the first time .
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Kerry,
Great to hear we are repeat offenders of good service. We really appreciate your business and kind words.
See you next time you come in for service (and when you buy your next car).
Colin Ambrosini - Sales Manager
Product knowledge and attention to detail
Product knowledge and attention to detail is beyond any other dealer I engaged with.
11 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Craig,
Thank you very much for taking the time to leave us a review. We greatly appreciate it.
Kind regards,
Motorama Ford
Fair price on trade-in and good …
Fair price on trade-in and good service, demo'd vehicle to my home
9 de fevereiro de 2018
Opinião espontânea
Resposta da Motorama
Hi Sharon,
Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 4 star rating.
We really appreciate the feedback.
#TeamMotoramaMitsubishiSpringwood
I love my new Eclipes
I love my new Eclipes. Thank you Krish for putting me in my new car, I will be recommending you to all my friends.
9 de fevereiro de 2018
Opinião espontânea
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