Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Ver mais
Localização
Alterar localizaçãoWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... Ver mais
Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Ver mais
A empresa respondeu
The staff are friendly and helpful, emails are replied to promptly and queries addressed in a professional manner. They worked with me to rectify a couple of issues on the car I had reserved before th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Reino Unido
- 01977 712881
Over 1000 new cars every week
4,6
Excelente
882 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Our car wasn’t right when we went to…
Our car wasn’t right when we went to collect, there were scratches still on the bonnet, this caused me issues as I had changed the insurance over.
The. Second time pick up had been arranged, I got a call at 4 pm to say the car wouldn’t be ready again, eventually the third attempt was good, the issues rectified, and a tank of petrol as an apology.just didn’t get off to a good start .
15 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Neil,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you were unhappy with the quality of the vehicle during your initial appointment, however I'm glad to hear that our sales team were able to provide you with a suitable resolution.
We really appreciate your business and would like to take this opportunity to thank you again for your patience whilst we helped to resolve your concerns.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great salesman at motorpoint…
Great salesman at motorpoint castleford, knowledgeable and polite and most helpfull. Had a slight problem with a scuff on wheel but dealt with trouble free very pleased all round
14 de maio de 2026
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you have experienced an issue with your vehicle since collecting, however i'm glad to hear that this has now been resolved to your satisfaction.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was a excellent around experience…
It was a excellent around experience from walking into the show room to purchasing our new car Josh the sales man made us feel welcome and went the extra mile to help us get the car we wanted.
Thank you to everyone at Motorpiont Castleford. Graham and Gail
13 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Graham,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a great experience with our Sales Trainee, Josh, and cant wait to share your lovely comments with him.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Efficient friendly staff who made the…
Efficient friendly staff who made the process quick and painless
18 de maio de 2026
Resposta da Motorpoint - Castleford
Good Evening,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that our friendly team were able to make your car buying journey as easy as possible and would be happy to pass your feedback on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Customer service was great
Customer service was great, Joe greeted us when we arrived, said take a picture of the car codes you want to look at and left us to it until we wanted to test drive.Drove our new car home the same day.
13 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Susan,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you had such a great experience with Joe and would be happy to pass your comments on.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Not pushy listened to what we had to…
Not pushy listened to what we had to say and wanted and met all our requirements. Everything went smoothly from start to finish the salesman we dealt with was excellent and kept in touch after the sale to make sure everything was still ok.
16 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Steven,
Thank you for taking the time to leave us such fantastic feedback. I'm thrilled to hear that our friendly team were able to support you throughout your car buying journey.
Than you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Resposta da Motorpoint - Castleford
Hi Teresa,
Thank you for taking the time to leave us a 5* review! I'm so glad to hear that you found our team helpful and would be happy to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great friendly staff all around the…
Great friendly staff all around the building. Lovely friendly atmosphere and no pushy salespeople. Would highly recommend to anyone wanting to purchase a good quality vehicle.
15 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Ann,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you enjoyed our friendly and hassle free car buying environment and would be happy to pass your comments on to our fantastic team!
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
When buying a car we always use…
When buying a car we always use Moterpoint as you can browse at leisure without a sales man on your back.
All your salesman are brilliant
Wouldn’t go anywhere else.
9 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Margaret,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you have had another positive experience with us and would be happy to pass your comments onto our lovely team!
Thank you again for your continued support, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service my Tyer light came on…
Excellent service my Tyer light came on booked in , fixed straight away
First class service.
8 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Michelle,
Thank you for taking the time to leave us your feedback. I'm sorry to hear that your tyre pressure light illuminated after collecting, however i'm glad to hear that our team were able to support you with a resolution quickly and professionally.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
From the minute I arrived to driving…
From the minute I arrived to driving away with my new car the customer service particularly from Matt who helped me all the way with the purchase was absolutely first class.
7 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Mark,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you received such excellent service from Matt and would be happy to pass your comments on to him.
Thank you again for your support, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience.
Bought new car from motor point, great car, put deposit down, loved car, salesman not pushy, didn't try to sell me lots of extras, great price, straight forward, would definitely recommend.
5 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Karen
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and would be happy to pass your comments on to our team.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great choice of cars
Great choice of cars, great part exchange price and a well priced car which I bought. Excellent customer service from sales executive Marcin M. Lovely atmosphere Castleford. Always a pleasure visiting and browsing stock !
2 de maio de 2026
Resposta da Motorpoint - Castleford
Hi John,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you had another fantastic experience with Marcin!
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Collecting my new car experience
I collected my new mini from Derby, but it was transferred from Castleford. Kareem at Castleford (even though never seen him face-to-face) as been brilliant all tje way through the process. He has been very prompt getting back to me via email, answered all my questions and been so helpful and friendly throughout the whole process!
2 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Miss Davies,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you had a positive experience with Kareem and would be happy to pass your comments on. If there is anything further we can do to improve, please do not hesitate to contact us.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very helpful staff answered all my…
Very helpful staff answered all my questions with clear answers and were very patient this is the 2nd car I've bought from here and if I need another in the future this is the first place I would visit Jo
1 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Derek,
Thank you for taking the time to share your feedback! We're thrilled to hear that our team were helpful, patient, and provided clear answers.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Staff good car selection good just need…
Staff good car selection good just need a little bit more
6 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Dave,
Thank you for taking the time to leave us a review. I'm glad to hear that you had a positive experience with our team and would appreciate it if you are able to update your review with more information on how we can improve moving forwards.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Resposta da Motorpoint - Castleford
Good Morning,
Thank you for taking the time to leave us a 5* review! I'm glad to see that you had a positive experience with our Castleford team and would be happy to pass your feedback on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
So easy and straight forward
So easy and straightforward from beginning to end nothing was too much trouble thanks to Abs and Charlotte excellent handover everything explained to the letter highly recommend and thanks again to all the team
5 de maio de 2026
Opinião espontânea
Resposta da Motorpoint - Castleford
Hi Simon,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had a hassle free car buying experience with us and that both Charlotte and Abs were able to make the process enjoyable for you.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very smooth , easy and pleasent experience
Very smooth, easy and pleasent experience from initial enquiry to sale. Very friendly and professional, no pushy salesman just helpful and knowledgeable. I would highly recommend this garage to anyone. .
3 de maio de 2026
Resposta da Motorpoint - Castleford
Hi Ellie,
Thank you for taking the time to leave us such lovely feedback! I'm thrilled to hear that you had such a pleasant store experience and that our helpful team were able to make your purchase as smooth and possible.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Ease of buying
Ease of buying
Helpful friendly staff
Had the exact car we required.
26 de abril de 2026
Resposta da Motorpoint - Castleford
Hi Martin,
Thank you for taking the time to leave us your feedback. I'm glad to hear that we were able to make your car buying experience so easy!
If there is anything further we can do in order to improve please do not hesitate to contact me directly. Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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