Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver mais

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Leia as opiniões dos outros
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Ver mais
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Informações de contacto
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido
- 01332 508638

Over 1000 new cars every week
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything was great and we got the car…
Everything was great and we got the car we wanted thanks to your team
Poderá usar IA para responderLer mais
Collection
Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

Resposta da Motorpoint - Derby
Everything was great
Excellent service from Derby…
Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.
Almost 5 out of 5 stars
Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.
The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

Resposta da Motorpoint - Derby
Excellent customer service from Graham…
Excellent customer service from Graham Braithwaite from start to finish.
friendly helpful people and no pressure
Initial contact and information great
Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

Resposta da Motorpoint - Derby
Competitive car purchasing made easy
Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.
The salesman did it to be fair.
Staff as always super kind and friendly…
Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.
Alex was very helpful
Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

Resposta da Motorpoint - Derby
The staff Motorpoint Derby were exceptional
The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.
Very pleased we the service I received…
Very pleased we the service I received when I bought my new car
very good service
very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

Resposta da Motorpoint - Derby
We have had our cars for over 20 years… very satisfied
We have had our cars for over 20 years from motorpoint . Always a simple process, pleasant helpful staff . Had 13 cars from them. Never a problem. We use the Derby branch but I’m sure they would all be as good. Recommend. Peter from Leicestershire
We were very happy
We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .
Great Experience
Staff were very helpful, polite and patient. They explained everything in detail.
The prices are good compared to other companies.
Overall I had a great experience and I would definitely use again or recommend them.
Cory who assisted me purchase my new…
Cory who assisted me purchase my new vehicle was very professional and listened to what I required.
I love how the staff all seem to have a good relationship with each other and are happy at work. It creates a lovely relaxed atmosphere.
The salesman was friendly and made my…
The salesman was friendly and made my experience a good one

Resposta da Motorpoint - Derby
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