This was the second time that I purchased my car from Motorpoint. I wanted to appreciate all the support that I received from both Motorpoints branches in Derby and Portshmouth. My Nissan Xtrail had t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We dealt with Finn at the Portsmouth branch, and he was exceedingly helpful throughout. He cleared off the PCP on the trade-in and offered a good price as well. An excellent and polite young man.
Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... Ver mais
Really quick and easy purchasing of car. My customer service rep Josh went above and beyond and was really friendly, calm and listened to what I wanted which is more than main dealerships. I located t... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
468 London Road, PO2 9RN, Hilsea, Portsmouth, Reino Unido
- 02394 270705
Over 1000 new cars every week
4,7
Excelente
409 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I purchased my car on the 22/07/2025
I purchased my car on the 22/07/2025. Everything was fine and I paid in full.
Since then I have had two outstanding problems.
a) defective car mats.
b) 2nd key not working.
Five emails and no response from Motorpoint.
Promised a refund by the mat manufacturers, never arrived.
Key, I was told that I would need to sort it out.
22 de julho de 2025
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Staff was amazing start to finish…
Staff was amazing start to finish nothing was to much trouble very professional even when I got my car 5 days later had a phone call to see how I was getting on highly recommended company said if i had anything i wasnt sure on or wanted to no just give the branch a call
22 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
I found the salesman Wesley very…
I found the salesman Wesley very helpful and went through everything thoroughly it made the transaction very easy in what could be a bit nerve racking when spending large amount of money.
Also a mention to Megan who was also very helpful with the paperwork.
15 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect!
Amazing customer service from Finn & Megan at the Portsmouth site, couldn’t thank them enough for a better experience!
28 de agosto de 2025
Opinião espontânea
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
The experience was brilliant!
I purchased a car through Motoropoint recently and the experience was brilliant! Charlie and the team were great and made the purchase really simple and straightforward. I would highly recommend anyone in the market to check out Motorpoint in Portsmouth.
13 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
pleased with the service I got
pleased with the service I got, friendly staff, have bought cars from Motorpoint previously and not been disappointed, got a great valuation for my part exchange.
8 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
A very pleasant salesman who was not…
A very pleasant salesman who was not overbearing and pushy. Nice premises and a good choice of virtually new vehicles at a very reasonable price.
12 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Great job,castomers.
1 de setembro de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Disapointed with Motorpoint Quality Control
I bought a car from Motorpoint in Potsmouth and they were very good until it came to the car handover. A few days before I picked the car up they said the car would be fully valeted, quality checked with no warning lights including the low fuel light. When I collected the car it was in a dimly lit collection bay and it wasn't until I drove away I realised the seats were filthy and had not been cleaned. Also, the fuel light was on and there was only 25 miles of fuel in the car and a slow puncture on the rear right tyre. I have spoken and emailed them about this, but have not had any response a week later. I am very disapointed as their website video says all cars are checked and cleaned and much more. Make sure you thouroughly check the vehicle you buy in daylight before accepting it as they don't do what they promise.
25 de agosto de 2025
Opinião espontânea
Great service
Great price, everything ran smoothly, on time with really helpful staff. Used them before, will do again.
23 de agosto de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Excellent service - Finn
I was greeted by Finn Harrison as I arrived, he helped me understand the process as a first time buyer from a dealer, assisted with the paperwork, and all around created a really enjoyable and comfortable experience to ensure I was happy with my car before I paid as well as what additional options I should think about relevant to my circumstances.
15 de agosto de 2025
Opinião espontânea
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect sale
Perfect sale, great service from Wesley picking up my GR86, couldn’t be better!
10 de agosto de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Car delivered as described good…
Car delivered as described good Tucson,however unfortunately 1 tyre had a puncture which hadn't been dealt with and stone chip repair was shoddy at best
3 de agosto de 2025
Tried to sell my sister a car that was…
Tried to sell my sister a car that was clearly faulty. Sent her out on a test drive when the tracking and brakes were faulty. Apologised and promised to get repaired before purchasing. Lack of communication from them ultimately lead to us pulling out of the deal.
14 de julho de 2025
Opinião espontânea
Great Service from start to finish
Great Service from start to finish
I was greeted straight away by Wesley Schumann who proceeded to take me through a selection of models that met my requirements. I didnt feel under any pressure which was paramount for me. I was given time to make sure i was getting the car that I wanted. Excellent communication throughout. Really pleased with my new car.
1 de agosto de 2025
Opinião espontânea
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Excellent customer service
Excellent customer service, quick and efficient, staff were extremely helpful.
31 de julho de 2025
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
I bought a used car from the Portsmouth…excellent
I bought a used car from the Portsmouth branch, the girls that work there were absolutely lovely, they gave good information, very helpful and I am thrilled with the car.
31 de julho de 2025
Opinião espontânea
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Awesome customer service
Drove past every morning and never noticed it. Sold my old car and was complaining to a colleague about the dealership I previously used closing down and she suggested Motorpoint.
Went on their website and thought ok, as I was on a budget. I saw a few options and rang them. They got the Portsmouth team to ring me back. Went for my appointment 19th of July 2025, collected the car on the 21st of July.
Wesley and Charlie went above and beyond. Had to ring them on the 22nd about one of the keys not working, and took it in on the 23rd, it was fixed in less than 3 mins. The same week, I had to give them another ring as the car refused to start after charging and the electric mirrors wouldn't unfold and I was stuck for over an hour trying to get it to work before it started working. Gave them another ring and was asked to bring it it. On getting there, the mirrors started working fine and the auto lock and unlock started working as well. The people with me were shocked as was I and I felt awful as it felt like I rang them for nothing but the colleague who came to attend to me was very understanding.
So far, I haven't had any issues with the car (touch wood) and I would definitely choose them again.
Sorry I took time writing this review as I was still trying to observe the car itself.
Lola
19 de julho de 2025
Opinião espontânea
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Resposta da Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.