Motortrustuk Bury 

Although we didnt find exactly what we were looking for, Yaz went above and beyond to help us. Will definitely be checking here for a new car before anywhere else!

Yaz was amazing with helping find the right car for me! Amazing attitude towards me and the job! Would recommend

Yaz was really helpful with finding the right car for us ,would definitely recommend asking for him if you need help

Yaz was great, very attentive even though you could tell he was superbusy! Great selection of cars at reasonable prices .

I reserved a Audi A1 listed in their haslingden branch on 3rd July by paying 100 £ on phone to their sales executive . Cancelled the reservation in 1/2 hr as I wanted front sensors in the car and these were not present when I reviewed the car videos.
Still struggling to get back my reservation deposit. Trying emailing and calling them but to no avail. Taking help of citizens advice consumer helpline now to get back my deposit.
Please be wary of this dealership

Fantastic service, Yas was absolutely fantastic throughout the sale, thank you.

I had help from Riz when going to get my car he made sure everything was simply and very straight forward to make things less stressful even a few days before picking my car up he would give me a call to give me a update on how things where going and when the car is ready to be collected. I honestly thought financing a car was gonna be a headache but I was very surprised how straight forward and easy it was! And after that I was driving away in my new car in just under a week of my first phone call. Cheers Riz you where very helpful and I appreciate what you did 👍

We just bought our first family car and Jake was absolut legend when sorting this out for us thank you very much top guy

Thank you Riz for all the help choosing my new car, you made the process feel really easy and smooth

Yas who has been dealing with us has been exceptional, super friendly, it was hassle free and kept updated throughout, highly recommended

Very good experience purchasing a car here the service was very good and Yas made is feel very welcome and helped make a great deal.

Absolute waste of time if you want to buy a car from these cowboys,had mine 2 day and it ended up back with them with a faulty gearbox.
They had the car just over a month and I had to ring and ring and ring to try and get progress reports on it, they ever once rang me back to tell me what was happening with my car, then when I got it back they gave some excuse as to why the paperwork wasn't with it to prove the work was done. Absolute shambles of a place to deal with after you have spent your money....... Avoid.

Yasin was fantastic,nothing was too much trouble...very polite,professional and good sense of humor.Thank you!

Great service, no hassle at all really friendly people. Would recommend buying from here again.

I bought a car from them in March, did a part exchange. When they came to sell the part ex. they asked for service history which I didn’t have but gave them the means to obtain it from previous dealer. This required the previous dealer to ask for my permission to release the information, which I gladly gave. I have noticed that my car came without service history which I mentioned. I was told to email them to sort this out. 2 emails have been sent and not one has been replied to. There is clearly no TRUST in the name motortrust

andy whiteside made the experience so simple buying a car never so easy it was a pleasure buying of them and would recommend to any one to buy from them

Travelled from London for our new x5 , dealt with Adam he made the experience so easy and made us feel very confident in our purchase he’s a very good salesman who helps his customers greatly and goes above and beyond I’d recommend him to everyone and this company thanks motor trust !

What went wrong? More like what went right which was nothing. Once deposit was paid and contact was initiated the salesman Tom was very difficult to get a response from. 6 times I had to request photos of the car and each time was a different excuse. Then no invoice was sent, delivery was offered but as Tom didn’t bother to inform me he was off it was missed. Phone call after phone call and finally a response from another salesman who said it wasn’t his problem and he had no idea what was going on at which point I gave up. It had been 7 days since I paid the deposit. I then found a far supplier model of mini at Lloyd Newcastle-same reg year, same price but worth about £3000 more, full warranty for 2 years not the waste of space 1 claim worth £250 motortrust offer and they delivered the car 19 hours after I first viewed it online.
Then came the farce from Tom and motortrust of trying to get my deposit back-10 full days it took after numerous phone calls, ignored texts and empty promises.
Tom the salesman was a pleasant guy on the phone but I’m afraid his actual performance as a salesman, the company performances as a car dealer was very very poor. I can only count myself lucky that it didn’t complete as I can only imagine the problem you would have if you had any issues with a car you buy.
I would recommend not using this company and use a proper dealer. Due to lack of refund I have had to regrettably report the company to the bank for failing to refund and also to the regulators for distance selling failures and to trading standards.

Adam has been amazing, he made the process stress free and handled all issues quickly and efficiently, thanks so much!

From seeing the car online to delivery Aidan was great, kept me informed throughout and answered any questions. I had never bought a car without viewing it first, Aidan helped me through the process and put my mind at ease. Everything was completed and car delivered quickly, Im loving my new car thanks Aidan