The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they lo... Ver mais
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The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they lo... Ver mais
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well packaged and protected products, tail tidy & quadlock mount. postage time was excellent even considering it was processed as the shop was opening at the start of the new year. would happily purc... Ver mais
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Found good quality sprockets from RK (rear)and JT (front with rubber cushion) to replace current OEM after more than 30,000 klm on my V-Strom 1000 online at bike-shop.com.au. Half the price of OEM... Ver mais
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Rang with questions, got correct part ,arrived as discussed, quick delivery
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
3 Faversham Street, 2204, Marrickville, Austrália
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No update on the orders until i enquires. Told me its in order coz they dont have stock. So i told to refund me the money including the express that what i paid for. They told me that they have to deduct the restocking free because they dont stock this part while it didnt say in the website that they dont have it in stock. How is it my fault and cost me money when i didnt know u dont have it in stock but website says available? Lost money for no reason. Not happy. Wont be coming back here again or recommend my friends or anyone. Until they change this i wont be ordering anything here again.
Prompt service . Great product knowledge and communication.

Resposta da Moto Superi

Resposta da Moto Superi
I recently had the pleasure of dealing with John at Moto Superi while purchasing a number of Evotech components for my Ducati Monster, and I couldn’t be more impressed with the experience.
From the outset, John provided truly personalised customer service, something that’s becoming increasingly rare in today’s online-dominated marketplace.
What stood out most was his responsiveness and genuine willingness to help, the process was clear, prompt, and professional. It made the entire experience seamless and stress-free.
In a time where many businesses rely purely on automation and generic service, Moto Superi has absolutely nailed the balance by keeping the customer experience personal and engaging.
I wouldn’t hesitate to recommend Moto Superi to anyone looking for quality parts backed by exceptional service.

Resposta da Moto Superi
Great service and communication, and went above and beyond to find and get me what I needed. Pleasure to do business with.

Resposta da Moto Superi

Resposta da Moto Superi
Helpfull staff
Item in stock and just the finishing touch I wanted at a good price
Good quality item
Quick and easy delivery

Resposta da Moto Superi
The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they love. Story come short, the absolute legends made sure that I receive my products on time, and for that they shipped the products through express post without even mentioning it or charging extra.

Resposta da Moto Superi
I bought a gear lever for my Ducati 698 mono. I said I planned to fit the OEM toe piece and was sent the gear lever. It turned out that the OEM toe piece would never fit and I needed to buy the toe piece. When I spoke to staff they apologised, gave me a discount and posted the item immediately. From being unhappy I am now happy and will recommend tyou guys to my fellow bike riders :-)

Resposta da Moto Superi
Excellent service from inital phone call to order the item to the prompt delivery , highly reccomend

Resposta da Moto Superi

Resposta da Moto Superi
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