Saw these hearing aids advertised on Facebook and was sceptical. My wife has hearing issues and NHS waiting time is lengthy so decided nothing ventured.... The aids arrived promptly and it didn't ta... Ver mais
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Been struggling with nhs earring aids , so I’ve been looking at this company for some while , decided to give it a try , had aids two weeks now each day is a bonus as you get used to how they work etc... Ver mais
I am 80 and find myself unable to hear my grandchildren clearly which frustrates me and them. I tried amplifiers but in family gatherings it was very confusing. I was dubious about these but for compa... Ver mais
My husband is now using these hearing aids having worn a variety of others for years. He is very comfortable with them and relieved he no longer has to pay hundreds of pounds to hear the birds singing... Ver mais
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Helpful comfortable
Very comfortable when in properly which I had bit of trouble with. Contacted customer support and they got back to me very quickly and answered my questions. It’s nice not having over ear aids especially wearing glasses. I would recommend them.
I am 80 and find myself unable to hear…
I am 80 and find myself unable to hear my grandchildren clearly which frustrates me and them. I tried amplifiers but in family gatherings it was very confusing. I was dubious about these but for comparative little money they were worth a try. After only two weeks I can hear my family clearly and the tv is now a pleasure rather than a pain
Refusal to Cancel and Lack of Transparency – Suspected Scam Seller
This SCAM is bigger than many customers anticipate.
And I have only paid for earplugs yesterday, however I have already had a numerous very interesting exchanges with this business.
4 hours after paying I have asked to cancel my order, under normal circumstances it is promptly done, UK businesses know the law.
They have refused. There was a lengthy exchange, AI written, full misinterpreted customer rights quotes from them, which would mean to confuse a buyer.
And they refused.
I asked for the company details - none provided, no UK registration, no address, no tel, no UKCA Certificate No, nothing.
However, the bank statement shows the transaction (my payment) with to SP Smart Hearing, ALMAAR NL 5795. It also shows an associated address Payglop 23, 1811 HM Alkmar, tel +31640183698.
Please note, the details above are public details of a publicly operated business which anyone can find though using public search functions - Google, ChatGPT, Gemini etc.

Resposta da Trysmarthearing
Been struggling with nhs earring aids
Been struggling with nhs earring aids , so I’ve been looking at this company for some while , decided to give it a try , had aids two weeks now each day is a bonus as you get used to how they work etc . Comfort in ear is good charging is simple and button information gets better as you understand how you want to establish sound etc for your own comfort .. well pleased .
Had my hearing tested and then decided…
Had my hearing tested and then decided to see on line what aids were available! Came across hear well and ordered a pair. What a difference they make and very happy with the price. The supplied videos helped me set them up and I am delighted. My wife is going to order a set now. Absolutely delighted with my new hearing aids
GREAT VALUE FOR MONEY
Saw these hearing aids advertised on Facebook and was sceptical. My wife has hearing issues and NHS waiting time is lengthy so decided nothing ventured....
The aids arrived promptly and it didn't take too long for my wife to figure the correct size ear pads and best fit. The effect on her hearing has been excellent, the tv volume is reduced by 6 or more settings and I no longer have to shout to be heard. They're comfortable to wear all day and battery life seems excellent.
Trying to order additional accessories is proving problematical at present so I've dropped a star for that. I'm waiting to see how the company resolves that.
It worked for one day then l couldn’t…
It worked for one day then l couldn’t get it to work you sent me info and l followed that it now works perfectly l can’t thank you enough thank you so much
Excellent product
Excellent support from the Hear Well team prior to and after receiving the hearing aids. Product easy to set up and use: significant improvement. Woukd recommend product.
Well worth the price
The hearing aids are well worth the price. You get five different size tips so there's bound to be a good fit. Charging in the box is easier than changing batteries.
Hi like I said before
Hi like I said before, these are the best aids I have come across so far for the money I am going to persevere with them, still have some issues keeping them in but I am trying different size tips, regards Mr Padden.
I had a pair of custom made to measure…
I had a pair of custom made to measure hearing aids from a major supplier yes they worked well but I did find them hot and itchy and after nearly 3 years one disintegrated not wishing to spend over another £3000 I thought I would try the pair on facebook what had I to loose , extremely pleased with them when they arrived took a few tries with different size cones on the left ear but got it right eventually very happy with result
Old pal is a happy user.
Very smart hearing aids
Very smart hearing aids, I am still trying the different settings to find best for me.
Family think they are great as they can turn TV down now.
Easy to fit & remove to store & charge in easy to carry case.
Hearing aids
Very good reviews excellent price takes a bit of to adjust to first rate product
The earing aids have turned my life around.…
The earing aids have turned my life around I can hear every conversation going on absolutely brilliant and the price is amazingly it was worth the risk well done Hearwell.
Okay to use for its purpose.
Great service
Great service, very helpful, good information, haven't got the balance yet, but only 5 days and don't wear all the time
Don't go with this company
UPDATE:
I have been in contact with them and they are really making it hard to return.
Lots of questions, photos which is fine. There making it so long winded to stop anyone sending them back.
Now we have to send a video of the faulty one, what a joke.
Don't go with this company. You can not get in touch with them.
Will be taking this further.
We have contacted you by the email provided and now they have responded.
Funny how you can never find the order or other people's order. Order 31765.
My husband also tried to contact you last week and no response.
Will put many reviews on other sites if not sorted.

Resposta da Trysmarthearing
As they say
As they say, they do what it says on the box! Alright I'll admit to having a few difficulties getting to use the hearing aids easily, but it was well worth the perseverance...they really are excellent value
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