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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My first experience with Moveroo was amazing. The guys were ahead of time and packed everything very nicely and with care. Talal went over and above expectations and arranged a small van on a very sho... Ver mais

Classificada 5 em 5 estrelas

The guys turned up on time. They were very polite and friendly. They got on with the job and were extremely helpful. They were very careful with our belongings and went the extra mile. I would certain... Ver mais

Classificada 1 em 5 estrelas

Please note this vehicle no and avoid him MIOVRO Worst moving experience ever. I booked Moveroo for the third time, but this driver was a complete disgrace. I had already shared photos o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Talal and his team were amazing from start to finish. They were super supportive, efficient, and an absolute pleasure to be in the company of. Moving is obviously stressful, but Talal really put our m... Ver mais

Informações sobre a empresa

  1. Empresa de mudanças

Escrito pela empresa

We are a London based house/office removal company with many years of experience within the moving sector, with loads of returned customers. We are able to carry out small or major house moves within London or nationwide.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

fast efficient friendly

sofa covers and mattress covers provided free of charge all included in the price with fast and efficient working team would defo be using Moveroo in the near future

30 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

These guys are pure professionals

These guys are pure professionals. Every item they handled was treated as if it was their own. Our move started at 8am and required 2 Lutons and a second run. Due to us not receiving keys until 3pm, the unloading of the second run did not finish until 10pm so these guys did a 14 hour shift of pure hard work. The second run involved the handling of a precious, almost vintage motor bike currently not on the road. Due to such a late completion and finish, we expected the final cost to come in a fair bit higher than it did. Extremely good value compared to other removal companies. Special mention for Alex! He was brilliant and so polite and helpful. Hopefully we won't be moving again for a long time, but if we did we wouldn't use anyone else. Thoroughly recommend these guys 100%

12 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recent move

Reliable, friendly great team. Not fast but very careful with your processions, which is what you want. Would use again and highly recommend.

21 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience

Moveroo helped me moving house. What a great job!
Talal was amazing, very helpful, very kind, very professional. I had to change the date, Talal agreed immediately, with no extra costs and kept me always up-to-date.
Extremely happy with moveroo. 10/10

25 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Moveroo!

Punctual, quick, professional and helpful. Moveroo were also organised and efficient at setting up the details prior to the move and on the day. I’m definitely returning and I definitely recommend. Thank you!

11 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t trust this company left my things…

Don’t trust this company left my things unattended for 15 minutes on the side of the street and left the truck and driver left when I wanted the things put in the storage unit Disgusting scammers and charged and failed to do their job when I was in a vulnerable situation which I disclosed prior! Charged ne a huge amount which I’m disputing now. Don’t trust this company with your personal belongings complete scum bags! Working with safe storage in Earl’s Court don’t trust either scum bag company. Shame on you! Scammer crooks!

26 de abril de 2024
Opinião espontânea
logótipo da Moveroo

Resposta da Moveroo

Thank you for your feedback. We want to clarify the events surrounding your recent move to ensure there’s no misunderstanding.

Firstly, we would like to highlight that our team arrived within two hours of your last-minute booking request, which was made due to an issue you faced with your landlord. Despite the urgency, we prioritized your situation and ensured our team was dispatched promptly to assist.

Regarding your concerns about items being left unattended, our team followed standard procedures and safely placed your belongings on a trolley at the storage facility after waiting for over 15 minutes without any further instructions from you. This was necessitated by your refusal to pay for additional time beyond the hours initially booked. We made every effort to accommodate your request, but it was essential to respect the schedule and commitments of other customers.

We are sorry if this situation caused you any distress, but it’s important to note that we took measures to ensure your items were secure and properly placed while adhering to the agreed-upon time frame.

If you have further concerns or wish to discuss the matter in detail, please don’t hesitate to contact us directly. We value your feedback and are committed to addressing any issues transparently and professionally.

Kind regards,
Matt
Moveroo

Classificada 5 em 5 estrelas

Trustworthy company.

Had the guys turn up early this morning. Came on time and were ready to get things moving. Had to get items into storage and they managed to squeeze everything in with ease. Reliable company you can trust.

26 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great services from staffs.

Great services from staffs.
Prompt timing
Was recommended, glad kept with them
From start to finish never had any problem. Reliable,trusted people.
Would recommend them to others. Will use them again

23 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

ABSOLUTELY FANTASTIC BROTHERS

I had 2 of your employees moving furniture for me today.
I can not express my gratitude for the truly professional help I had from the 2 brothers who attended my property today.
They were very clean tidy and neat.
We had trouble moving my 3 seater out the front door .. They tried everything and they were relentless not to give up.
We eventually took the front door off but unfortunately that didn’t help either.
I can not THANK them enough .. Your Company Should Be Proud To Have Such Workers On Your Team.
Thankyou Joe 😃

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Working with Moveroo was great

Working with Moveroo was great - I had to arrange a very short notice removal van to help move stuff from a self storage locker to South London. Talal and Dave both gave me an excellent customer experience, and I would recommend them to anyone looking for friendly, hassle free movers.

16 de março de 2024
Opinião espontânea

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