Did exactly what we wanted but at a price of £230 for 7 weeks.... We tried hotspots - and other wifi sharing but we needed the wifi plug in router. It worked well enough while we waited for Sky to... Ver mais
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Leia as opiniões dos outros
Exceptional, if everything in life was as easy as MovingInternet, it would be amazing. Very helpful, easy to return and honestly it is just plug it in, incredible simple. Thank you will use again if I... Ver mais
I needed to use this in an emergency after my Virgin Media broadband went down with an estimated fix date of 10 days. Ordered at 9pm on a Tuesday to arrive on the Thursday; arrived 11.00am on the Thu... Ver mais
I would love to give a good review as it did arrive promptly and functioned as needing. However, I could never recommend the company to anyone. Do not order if you cannot get to a post offic... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.
Informações de contacto
20-22 Wenlock road, n1 7GU, London, Reino Unido
- info@movinginternet.co.uk
- movinginternet.co.uk
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Highly recommended
Easy to order. Fast delivery. Efficiency from the get go. User friendly. No hassle at all. Prepaid return
Highly recommended
Touch and go
Internet speed wasn't as good as advertised. We paid for the 5G router, which was £70 for 11 day hire. Despite only having the TV connected to the router, it still struggled with streaming and kept restarting itself over and over again. The internet seemed to be ok when connected via laptop so we managed to work from home with it. But we were glad when our broadband package was installed and we could send this router back. Not the best. Yes we didn't reach out to moving internet to complain but to be honest we're busy people and we managed to work from home which was the main thing we needed it for, just disappointed with the evening streaming services which can't be blamed on network issues because we checked. We have posted the router back in good time before the advertised cut off date and time so let's see if we get the deposit on time!

Resposta da Moving internet
Top marks
I really must agree with most reviewers that the system was so easy to connect to and use. Like they say, plug in and switch on. And away you go. We’re all so dependent on WiFi connection for everything and when we moved and had to wait for our provider to set us up, Moving Internet was a perfect solution.
More importantly from my point of view is that when i needed to contact the company about my return, they replied very quickly and were extremely understanding and helpful. Top marks!
Great delivery service
Great delivery service - rubbish home connection - mobile data worked much better, however couldn't fault the company service with a quick deposit refund!

Resposta da Moving internet
Great service
Great service - delivered on time and quickly and a fast response to my questions - not too bad as an interim connection to the internet considering my area and very helpful team and easy system to return it too
They do what they say
I was moving moving home and needed to be online due to work and couldn't wait for the usual service providers to set it up. Searched for a temporary solution and Moving internet provided exactly what I was looking for.
Worked exactly as intended
Worked exactly as intended. Easy service. Would recommend.
I had to move due to short notice and…
I had to move due to short notice and hence not able to transfer the broadband on time to start at the new place. I rented Moving Internet for temporary wifi. Process is simple, the device was delivered a day before and customer service responded quickly when I asked for despatch info. Easy to set up, speed is amazing, and return process is simple and easy. I would defo recommend others to use moving internet for temporary wi-fi.
Great Service!
Great Service!
I needed to order a specific service provider. The team acknowledged this, sent it on time, and refunded the deposit in a timely fashion. I will be using superb service again if you need temporary internet service
Fab service- promptly posted
Fab service- promptly posted, excellent communication from the company. It’s only lost a star because the connection wasn’t great- that said I wouldn’t say it’s a fault of the company - more of the mobile signal in the area being a little patchy. Overall- thank you for getting me through a rough patch!
Ordering Moving Internet was so easy
I ordered from Moving Internet because we moved house. I couldn't get the internet company to reconnect me for nearly a month which was so annoying, but Moving Internet saved the day it's really easy to order, when the parcel arrived it was so easy to set-up within 6-7 minutes we were connected and TVs were connected etc.
It took one of the stresses of moving away. I'd definitely recommend them and returns are really easy I used the post office locker because getting to an actual post office is a nuisance.
Great service. Was a life saver!
I couldn’t recommend more. Absolute life saver when we moved house and didn’t have internet for 2.5 weeks due to delays with Outreach engineers. Works perfectly and managed to stream tv, have work calls etc.
Excellent wifi reception at all times…
Excellent wifi reception at all times and very easy to setup and use.
Quick delivery as well
Really great service
Really great service. The service was easy to understand, the device arrived quickly, was super easy to set up.
The team were very helpful when I lost the return label and provided quick instructions on how to solve.
Efficient delivery and worked…
Efficient delivery and worked perfectly. A great solution
I have been without Internet for 3 days…
I have been without Internet for 3 days of a 14 day contract. The replacement box i was sent had a speed of 0.4mbps download.
I was offered an apology and 1 extra day of the contract.
I honestly wouldn't recommend this company for anyone who actually needs Internet for things like work.

Resposta da Moving internet
A five star experience
I’ve now used Moving Internet twice in the last 6 months for temporary mobile internet whilst we moved house and have been impressed both times with the service. Delivery of the router was fast, a couple of connection issues first time round were resolved promptly and efficiently and the deposit money was returned to me both times within a day of returning the router. All in all, a great experience and would definitely use them again.
Worst Customer Support I've Ever Seen
I had previously used their service and whichever device you get is a hit or miss. They first sent me a terrible device which did not work at all. I complained about it and they sent me a different one which was Ok. I had to go on holidays for 2 weeks and that's where the nightmare started.
I asked them if I could keep the device as I would need it again when I was back from holidays and I would then expand my contract. They rejected, which I could kind of understand.
I asked them if they could send me the same device which worked for me once I'm back and oh boy... They sent me 2 devices already which just plain not work and they are now literally trolling me on email while I keep begging them to send me the device that worked with pictures attached. I keep telling them it's not working and they keep sending me emails back with "put it near a window" or "reset the device". The first device is mega slow, but the second one just did not work at all.
Well... 1 star it's quite high for the experience I'm going through right now.

Resposta da Moving internet
Effortless to arrange and set up
Effortless to arrange and set up. Good coverage. Good price. Easy to return. Highly recommend
Highly recommended
Highly recommended. Very easy to get up and running. Even got an immediate reply to my initial email enquiry late at night. We were running concurrent video calls while we were waiting for our permanent internet to be connected after moving house, and no problems at all. We posted the kit back and got a quick deposit refund. An ideal easy solution if you need temporary internet.
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