Wifi Hire Opiniões 

305
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

Great emergency short term option, we move home and couldn't get an engineer out to the new house for 2 weeks. Router arrived quickly, easy to set up and the speed was great, no issues working from ho... Ver mais

Classificada 5 em 5 estrelas

Very easy to obtain and set up. Good wifi speed and no issues with connection. Easy cost free to the customer to return and very prompt issue of deposit refund. Couldn't fault this in any way. Reall... Ver mais

Classificada 5 em 5 estrelas

Brilliant service the WiFi worked perfectly. Brilliant communication when I emailed asking questions staff very friendly they answer quickly. I’d definitely recommend them if you need temporary WiFi.... Ver mais

Classificada 1 em 5 estrelas

I was charged £80+ for two days of not great connection. They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador de Internet

Escrito pela empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

305 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(305)

132 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great emergency short term option

Great emergency short term option, we move home and couldn't get an engineer out to the new house for 2 weeks. Router arrived quickly, easy to set up and the speed was great, no issues working from home and having multiple devices connected.

28 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant idea and service

Very easy to obtain and set up. Good wifi speed and no issues with connection.
Easy cost free to the customer to return and very prompt issue of deposit refund.
Couldn't fault this in any way. Really easy good experience would use again if needed.

18 de agosto de 2026
Classificada 5 em 5 estrelas

Short term Wifi

The WiFi was very good, not patchy or buffering.
Delivery was late but I think that was more to do with Royal Mail.
For a quick fix whilst we moved it was very good and would use again.

28 de julho de 2026
Classificada 5 em 5 estrelas

Brilliant service the WiFi worked…

Brilliant service the WiFi worked perfectly. Brilliant communication when I emailed asking questions staff very friendly they answer quickly. I’d definitely recommend them if you need temporary WiFi. So easy to send back just drop off at a Royal Mail postbox or Locker.

25 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service!

We moved into a new property and our internet was not due to be installed for a week later. I work from home and watch a lot of tv so this hit me hard!

I came across Wifi Hire and it arrived the next day after ordering on a Friday! Which is amazing service.

It was really easy to set up and it managed to use a few devices, alongside working and the tv.

Was all sent and returned via return mail so very easy.

I'd highly recommend.

26 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The second time using Wifi Hire

The second time I hired a portable wifi from WiFi Hire. We were on Holiday in Fuerteventura and we carried around the unit and used it in the villa, pretty much 24/7.
It was great. No problems with the hire. I will use Wifi Hire again.

20 de julho de 2026
Classificada 1 em 5 estrelas

Charged £80+ for 2 patchy days

I was charged £80+ for two days of not great connection.

They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late, but no excuse to take the whole deposit.

I had to put the router outside to get a half decent connection, even then it was patchy and my work video calls were interrupted. This was in South West London, SW18.

23 de junho de 2026
Opinião espontânea
logótipo da Wifi Hire

Resposta da Wifi Hire

Hello Jon.
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

This has been looked into, and I can see after your hire period ended and you had not posted the device back to us, a customer service team member contacted you and also provided you with a hire extension link , so you could extend your hire for a longer period if you needed the device beyond your initial hire period. But I can see you didn't pay for a hire extension.

After checking the Royal Mail tracking page, it shows you posted back the device 5 days after your hire ended.


A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.

Regarding the network speeds you received in your location,
in situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

I have searched the customer service inbox, and I can see the customer service team didn't receive any message from you during your hire period about experiencing speed issues.

Unfortunately, we were not made aware of the network issues you experienced in your location.


Kind regards
Wifihire.co.uk

Classificada 5 em 5 estrelas

Really good wifi

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

14 de julho de 2026
Classificada 1 em 5 estrelas

Where do I start?

Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive the order acknowledgement email(only the dispatched email) so wasn't able to contact them and they didn't reply to my online message through the website. By the time I had it in my hands, it was time to send back and my home wifi had been connected. So it was a complete waste of money for me!!

3 de julho de 2026
Opinião espontânea
logótipo da Wifi Hire

Resposta da Wifi Hire

Hello Patsy.
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have checked our system, and it shows the delivery address you provided is the same as the billing address you provided when you placed your order. Hence the item was dispatched to the delivery address in your order

Regarding the delivery location, I have searched the customer service inbox and I can see a customer service team member emailed you on the 6th of July to let you know that the billing address was entered as the shipping address on your order, which is why it was sent to that location. We advised you on how to retrieve the device from that address, but unfortunately, we did not receive a response.

Regarding your hire confirmation email, when you placed your order, you would have received 2 emails, A payment receipt and A hire confirmation email. You can check your spam folder for this email.

I have checked the Royal mail tracking page and it shows your order was dispatched on the 3rd of July using a next working day delivery service, with an original due date for the 4th of July.

Unfortunately, Royal Mail experienced a brief logistics delay, and the item was ultimately delivered on the 6th of July.

We apologise for any inconvenience experienced.

Kind regard
Wifihire.co.uk

Classificada 5 em 5 estrelas

The WiFi arrived exactly on time

The WiFi arrived exactly on time. The signal was very good. We were able to game and stream TV no problem. Returning it was simple too as they provided the return label for us so we just taped it back up in the box it came in and stuck the label on and posted it in a post box! I got my deposit refunded very quickly too. Would definitely use again.

2 de julho de 2026
Classificada 5 em 5 estrelas

Does what it says on the tin

Does what it says on the tin. Hired for 7 days whilst moving home, delivered when they said and worked well as a temporary solution. Well worth the money.

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, arrived very quickly. Worked perfectly as expect and the returns process was easy. Refund on deposit also came through very quickly. Will definitely be using again in the future.

25 de junho de 2026
Classificada 1 em 5 estrelas

Unusable wifi…

Late delivery and unusable wifi connection. Complete waste of £52 and they wouldn't accept my original screen shots as evidence.

Ended up with a better connection using phone as a hotspot

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exactly what I needed

The device arrived the next day, and it was up and working within 1 minute of plugging in.
Obviously it's not the fastest of internet connections, but it works, it's reliable and it met my requirements whilst the fibre connection was sorted.

17 de junho de 2026
Classificada 4 em 5 estrelas

Useful temporary wifi

As we were waiting for the installation of broadband by a new supplier this was really helpful. It was a tad expensive but really helpful to have this temporary wifi as a stop gap. Would recommend.

17 de junho de 2026

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