Movinglife UK Opiniões 151

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to make appt.Luke James was fantastic. He gave us all the time we needed to make a decision without being pushy. Luke answered all our questions and it was really useful to “test drive” outside o... Ver mais

Classificada 5 em 5 estrelas

I have now had my Atto Sport for about 2 weeks. I am enjoying the freedom it gives me. The service received from the Company has been excellent. I would highly recommend them.

Classificada 5 em 5 estrelas

From beginning they have been very helpful and it was so easy as they speak very clear and explain everything at each stage. They would not even let me think of buying before they came to see me and... Ver mais

Classificada 5 em 5 estrelas

Drew was very polite helpful and patient and also very good at showing us how to use the scooter i.e. folding and unfolding. He was very through and could not have done better - like the scooter ve... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. Fornecedor de equipamento para deficientes

Sobre Movinglife UK

Escrito pela empresa

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

151 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great Service and product

I have now had my Atto Sport for about 2 weeks. I am enjoying the freedom it gives me. The service received from the Company has been excellent. I would highly recommend them.

11 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Customer service needs work.

Good product (albeit heavier than it looks in the video) but customer services needs work. Very happy to speak whilst you may be buying the scooter but don’t waste your time on the “Get in touch” button after as they just tell you to contact someone else. Not exactly what I expected from a Customer Experience Specialist.

8 de maio de 2026
Opinião espontânea
logótipo da Movinglife UK

Resposta da Movinglife UK

Edited to add..

Hi Steve

Thank you for providing your contact details. I have attempted to contact you by telephone today and left a voicemail, and I have also followed up by email as we would genuinely like the opportunity to discuss your concerns further and work towards a resolution.

Customer experience is very important to us, and we appreciate you taking the time to provide feedback.

Kind regards

Helen

Hi Steve

Thank you for your feedback. We’re pleased to hear that you are happy with the product itself, although we are sorry to hear that your experience with customer service did not meet your expectations.

As we are currently unable to identify your case from the review, we have submitted a request through Trustpilot for further information so that we can look into this properly. We genuinely aim to assist all of our customers and would welcome the opportunity to better understand what happened and address any concerns directly.

We look forward to hearing from you.

Kind regards

Helen
Movinglife

Classificada 5 em 5 estrelas

Excellent collapsable mobility scooter

Drew was very polite helpful and patient and also very good at showing us how to use the scooter i.e. folding and unfolding. He was very through and could not have done better - like the scooter very much and hopefully suits our needs. Thankyou
Warren and Angie

5 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointed

Great engineered scooter but more time must be given to a persons-with disabilities it’s just to heavy to dismantle and separate I’m really struggling separating it in to two parts for the car and lifting it into the boot and with regards to Air travel impossible ATTO SPORT model great if your are lucky enough to have full body mobility, please don’t purchase if you have body weakness. Great for all local trips but not when you need it for tripes out in the car

3 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer service!

I feel this company has brilliant customer service, which I think is of utmost importance when buying a scooter, I say this because I have had my fingers burnt badly with another company. Luke ensured I was happy with my purchase and was very kind, helpful and cheerful with also being professional.

30 de março de 2026
Classificada 4 em 5 estrelas

Product introduction and presenation…

Product introduction and presenation very well done.
Order and delivery process straightforward. payment to an overseas bank somewhat off putting.

27 de março de 2026
logótipo da Movinglife UK

Resposta da Movinglife UK

Hi Mr Wright

Thank you for your kind review — we’re delighted to hear you were happy with the product presentation and ordering process.

We understand your concern regarding the bank details. Just to reassure you, we use Ebury, a UK-regulated bank that operates internationally.

We appreciate your feedback and thank you again for choosing us.

Classificada 5 em 5 estrelas

Expert customer service

Easy to make appt.Luke James was fantastic. He gave us all the time we needed to make a decision without being pushy. Luke answered all our questions and it was really useful to “test drive” outside on the gravel and incline. Very impressed with whole experience. Tested both Atto scooters chose Atto sport because of the extra features. Luke was very knowledgeable and friendly and also explained all the after sales service & accessories.

25 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From beginning they have been very…

From beginning they have been very helpful and it was so easy as they speak very clear and explain everything at each stage. They would not even let me think of buying before they came to see me and let me try the differdnt scooters. They even helped me to get an intrest free loan so that I did not need to use my capital. Would recommend them to everyone.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The whole experience was good

The whole experience was good from making initial contact with Luke through to Drew coming to demonstrate and deliver the ATTO Sport.

I am sure it will take some practice but in no time I will be able to assemble the ATTO easily

23 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New Atto Sport user.

Had my Atto sport a few wks now and really love it. It has given me back independence to get to shops, doctors appts etc without relying on public transport. With a bit of practice I can now fold it and reassemble it in about 30 seconds. The machine is not cheap but it has exceeded my expectations.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Drew bringing the scooters and…and be very helpful

Drew bringing the scooters and wheelchair to the house made the whole experience less stressful he had plenty of patience and understanding how hard it is to admit to needing help.
He was very friendly and professional lots of information and not rushing us
Thanks to Drew for coming

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy process from website to order.

Easy process from website to order.

Drew was wonderful. He came to our home to demonstrate a scooter and wheelchair for my Mum. He was friendly, polite and answered all of our questions. Would definitely recommend!

31 de março de 2026
Opinião espontânea

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