Tea Culture Club & Tea House Moychay.nl Opiniões 

804
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was only in Amsterdam for a short visit, but I'm so glad I stopped by this tea shop. It was one of the highlights of my trip. The shop is beautiful, and I really enjoyed the tasting tea—it m... Ver mais

Classificada 5 em 5 estrelas

Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

After my first bad review "bad value for money" I was contacted by the seller. Apparently, I did not use the proper brewing method, as I was explained by the seller. So, I started brewing the tea as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Користуючись популярними «речами», ми часто не використовуємо їх повністю, а іноді навіть не на базовому рівні. Пити чай - така проста і така звична дія. Але ця більше «традиція», дуже приємна, ен... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de chás
  2. Casa de chá
  3. Fabricante de chá
  4. Casa de chá tradicional

Escrito pela empresa

After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

804 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(804)

173 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast delivery to Finland!

Huge selection of excellent tea and fast delivery to Finland!!! (which is very important for me)

29 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We do our best to ship orders as quickly as possible — thank you for noticing!

Classificada 5 em 5 estrelas

The site offers a great variety of teas…

The site offers a great variety of teas and teaware and the price are more than reasonable for the quality. It is the best EU based online tea shop I've seen.
Shipping and delivery are super fast and secured.
If you're looking for amazing teas and don't want to face the difficulties of buying straight from China, don't look any further!

14 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you so much for your kind words and thoughtful feedback! We're truly happy to hear that you’re enjoying our selection, quality, and service.

It means a lot to us to be considered the best EU-based online tea shop you've come across. We’ll keep doing our best to bring you great teas and a smooth experience every time.

Looking forward to serving you again soon!

Classificada 2 em 5 estrelas

Чай посредственный

Чай посредственный, цена завышена и не соответствует качеству , сервис навязчивый с кучей спама. Единственное что порадовало ,это быстрая доставка , поэтому 2 звезды ,а не одна . Больше заказывать не буду.

6 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We're sorry to hear that you were not satisfied with the quality of the tea. Feedback like this is extremely rare — almost never, in fact! We'd really like to understand what went wrong and possibly send you a different tea to try.

Please feel free to contact us at info@moychay.nl.

Classificada 5 em 5 estrelas

Puer tea.

It has been a while since I bought some puer tea. Finally arrived. It is an excellent choice of puer teas. Well done.

8 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Enjoy your perfect tea!

Classificada 4 em 5 estrelas

There is a room to improve

I attended a tea tasting workshop. There were around 15 people attending. We were sitting in few lines, Sergey was in front of us making tea. What I didn't like: 1. we tested around 17 different teas, I couldn't remember any of it, we had no list to make notes. 2. Sergey was far away, so people were passing the very hot cups to one another. Some of the teas were not passed and missed. And you don't realize it. It's very disappointing. 3. I received many emails about: points received (which I don't want to, I didn't sign up for loyalty program!); rate product, rate experience, etc. So annoying. 4. The website is really bad experience nowadays. What I liked: interesting experience, kind stuff and owner.

5 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for sharing your detailed impressions! It's very important to us as we strive to improve and make our service more comfortable for you.

We're grateful for your kind words about the tea and the tasting. We look forward to seeing you again and hope your next experience will be even better!

Classificada 1 em 5 estrelas

Order process a mess

I am deeply disappointed in your service with my most recent order. I love your products, but this most recent experience has been nothing but frustrating. Unfortunately this has not been the first time in which I've had trouble making and/or picking up an order.

After first being misinformed about when my order was available for pick-up, incurring extra costs (and time) on me to come to pick it up, I opened the package I was given saw that that the contents of the package do not match what I ordered. The pitcher you had displayed as #11862 on your website did not match the shape of the picture I received. The one on the website has a lip for pouring, and a totally rounded handle. The one I received had no lip and a differently shaped handle. It's clearly been mislabelled on your end, as the label number on the bottom does match the number on the website, but looks very different from the product image on the site.

Another time I made an order, only to receive an email days later that the article I ordered on your site wasn't actually available, despite it being visible and available for purchase on your site.

7 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We're truly sorry for the confusion with your order. As we mentioned in our email, we sincerely apologize for the inconvenience. We've already sent your order to your home address.

To help make up for the experience, we'd like to invite you to a tea ceremony. Please feel free to contact us at info@moychay.nl.

Classificada 3 em 5 estrelas

Time

Ik had verwacht dat de workshop boven in het café zou zijn, waar het wat rustiger is. In plaats daarvan zaten we beneden, en daar was het best rumoerig. wat jammer was voor de sfeer en de beleving.

Ook over de prijs was ik verbaasd. Bij het boeken stond €35, maar verderop in de beschrijving stond €20. Eerlijk gezegd vond ik €20 ook een betere prijs voor wat we kregen.

De tea tasting duurde vrij lang, waardoor er weinig tijd overbleef voor het andere deel van de workshop. Juist toen ik er een beetje lekker in zat, was het alweer afgelopen.

De docent wist op een aantal vragen geen goed antwoord te geven. Ook de hand-outs kwamen van een website. Ik kende die site zelf nog niet, maar had wel het gevoel dat ik deze informatie ook prima zelf had kunnen opzoeken. Ik had gehoopt dat de docent meer eigen kennis en ervaring zou delen, en dat we echt iets nieuws zouden leren.

Al met al viel het een beetje tegen

1 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We're sorry to hear that the event didn't meet your expectations. We'd love to invite you to a free tea tasting so you can have a better experience. Please feel free to contact us at info@moychay.nl.

Classificada 5 em 5 estrelas

Awesome tea tasting

This was a spontaniously visit for an Event with Sergey. He wants to show his new teas and I want to check it. The sunday is a llttle more stressfull for visiting Tea House, because of work and a longer way and day up to 2:00 next day... Before the Event I decided to take a private Pincha, because of rain. The teahouse was very full and loud. A little bit to much for me, but I could enjoy my Pincha. The Event was absolutely awesome. Very good tea to taste, some great neighbor's at my place to discuss what Sergey brew for us. Many teas was very premium or special. Sergey was in his element to tell us many about tea productions with a very good english. But I was more focused to enjoy the tea with a guest from Belgium and Daniel. And this was awesome with this high quality teas. The next day I was alone and had to work for 3... Sorted next day 900 Mails with Toelatingsbescheid most for Volksfeest in a very short time with many Tein in veins that they can go out ;-) I should visit more Amsterdam and teahouse to get more super powers ;-)

6 de julho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Of course — we’re always ready to fill you up with superpowers!
See you soon! 💪🍵

Classificada 3 em 5 estrelas

Mixed feelings

Tasting the teas was nice, the thing that was a bit too much was when the tea instructor began using mystical and spiritual symbolism to describe the tea tasting experience. There was no need to add a religion/spirituality to the tea tasting.

18 de abril de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Eastern tea tradition is not just about drinking tea itself — it’s deeply intertwined with rituals, legends, stories, and cultural heritage.
During our tastings, we try to share that with you and bring the experience as close as possible to how it truly happens in traditional Eastern teahouses.
We’re sorry to hear that this wasn’t to your liking.

We still hope to see you again — maybe for a Tea To Stay.

Classificada 5 em 5 estrelas

Thank you so much

Thank you so much! I absolutely love that you always have something new and unique to offer — it really helps me explore new horizons while enjoying amazing teas. I’m truly grateful for your work! My order was fulfilled quickly and with great care.

2 de julho de 2025
Opinião espontânea
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We're glad to know that our selection and service met your expectations. Your support and appreciation inspire us to keep bringing in new and exciting teas. We look forward to serving you again!

Classificada 5 em 5 estrelas

Lovely and knowledgeable staffs!

The staff was very friendly and gave me several tips to finding teas. And the teas were very delicious!

22 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We’re proud of our team’s knowledge and experience — and we're glad you got to appreciate it too.
Enjoy your tea!

Classificada 5 em 5 estrelas

Высокое качество товара.Качество…

Высокое качество товара.Качество обслуживания на высшем уровне.Обратная связь,отвечают,помогают.Остался доволен и продуктом и обсложиванием.

High product quality. Top-level customer service. Great feedback — they respond and provide help. I'm satisfied with both the product and the service.

29 de maio de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for your feedback!
We always strive to support our customers at every stage, and we’re glad we were able to make you happy.

Classificada 5 em 5 estrelas

Amazing place

Workers are super nice and helpful, tea selection is wonderful. Something for every taste. The mocktails are a little expensive but good, tea are available with varying prices.

13 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for appreciating our selection — and of course, our tea cocktails!

Classificada 5 em 5 estrelas

Excellent experience!

I purchased for the first time some GABA Tea in the MoyChay.nl online shop. Really high quality Tea and so good experience with shipping! For sure i buy something else here again.
Thank You guys :)

21 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

We're so glad you enjoyed the GABA tea and that you got to try it for the first time with us!
We hope you’ll have many more tea discoveries ahead.

Classificada 5 em 5 estrelas

had 3-4 tasty matchas

it was a very fun experience, i learned a lot, and they provided us a generous amount of matcha, whether tasting or matcha lattes.

12 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for sharing your experience at our matcha event!
We pay close attention to the quality of our products, and we’re so glad to hear you appreciated it.

Classificada 5 em 5 estrelas

Quality and love

For both the quality of the tea and service this definitely deserves 5 starts.

16 de junho de 2025
Opinião espontânea
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for your kind words about our service and products! We look forward to welcoming you again.

Classificada 5 em 5 estrelas

Классное место

Классное место. Я бы сказала, легендарное :) Купила вкусный чай, дали в подарок пиалу и ещё пробников с разными чаями. Нравится атмосфера, ассортимент, дружелюбность персонала. Категорически рекомендую для посещения!

14 de junho de 2025
logótipo da Tea Culture Club & Tea House Moychay.nl

Resposta da Tea Culture Club & Tea House Moychay.nl

Thank you for appreciating our space, team, products, and little gifts! We’d love to see you again soon.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais