I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Ver mais
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The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Ver mais
Mrs. Quilty boxes, full of beautiful and fun coordinating fabrics, have inspired me to sew more often. I usually spend several days just enjoying the look and feel of the fabrics before I make the dec... Ver mais
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... Ver mais
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Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Informações de contacto
4,5
Excelente
538 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Christmas themed grocery bag
I made the grocery bag with a twist. I had some Christmas fabric and made 2 bags, one for my daughter and one for my son. They were so cute friends wanted one.
26 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Vickie,
How creative and festive! 🎄 We absolutely love that you turned the grocery bag with a twist into something so personal and special for your kids. The fact that your friends wanted one, too, just goes to show how amazing they must have turned out to be!
Keep up the fantastic work, and happy quilting ✨
Mrs Quilty Int
I found out that there was a Canadian branch of Mrs. Quilty and the staff was excellent in helping me make the switch from my US account to the Canadian account. Mrs.Quilty is an awesome company with great staff!
25 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Lisa,
That’s fantastic to hear! 🇨🇦 We’re glad our team was able to help make the switch smooth and easy for you.
It’s wonderful to know you’re enjoying your experience with Mrs. Quilty – we’re always here to make things as seamless as possible!
excellent service
Quick prompt service when i needed help .
24 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello,
We’re so glad we could help you quickly when you needed it. We’re always here to assist whenever you need us. Don’t hesitate to reach out anytime.
Happy quilting!
My Box #4 book video links
My # 4 book did not have video links I reached out to Mrs Quilty, very shortly after I had pushed send I got a reply with instructions .
Very very pleased 👍🏽
16 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello!
We’re so glad to hear that you had such a positive experience with our team 😊 It’s great that we could get those video links to you so quickly!
We always strive to be as responsive and helpful as possible, and we’re thrilled that you’re pleased with the service.
I used the fabric in my FCS classroom.
I use the fabric in my FCS classroom. It gives my students the opportunity to work with a variety of colors and designs. I teach in a rural school with the closest fabric store being over an hour away, so this is a great way to experiment with small amounts of fabric for projects.
17 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Barb!
What a wonderful way to use the fabric! 🌟
We’re so happy to hear that it’s helping your students explore new colors and designs in your FCS classroom. We totally understand the challenge of being far from a fabric store, so we’re glad our boxes can be a convenient and fun way for your students to experiment.
Quick response to my email and very…
Quick response to my email and very friendly. My issue was resolved in a very short time it is much appreciated thank you.
16 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Angela,
Thank you so much for your kind words! 😊
We’re thrilled to hear that we were able to resolve your issue quickly and with a friendly touch. We’re always here to help, and your appreciation means the world to us.
FAST RESPONSE
I wanted to learn how to sew and Mrs quilty was there to help me and now I've started my own little business because I Mrs quilty! I had an issue following one of their YouTube tutorials and I let them know and I got back to me very fast with a new video. They are here to help!
11 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Brooks,
Wow, what an inspiring journey! 🎉 We’re beyond excited to hear that Mrs. Quilty helped you start your own business – that’s truly amazing.
I was skeptical at first
I was skeptical at first. But I ordered the monthly box since I could cancel after the first order if I wasn’t happy with the purchase. Well, my daughter and I are awaiting our 9th box and we have ordered her a monthly box with 16 additional fat quarters. So yeah we’re happy with Mrs. Quilty.
9 de janeiro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello!
It’s amazing to know that you’re both excited for your 9th box and have even added some extra fat quarters to the mix! 😊 We’re always here to bring you new projects and materials to keep the creative momentum going.
I loved all the box's the fabrics are…
I loved all the box's the fabrics are really good quality and the little gifts too, I have only stopped getting them has I have to much fabrics at the moment but maybe in the future I will get some more.
12 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Carol,
Thank you so much for your wonderful feedback! We're so glad you've loved the boxes, the high-quality fabrics, and the little gifts.
We totally understand having a fabric stash – it’s hard to resist! When you're ready to dive back in, we'll be here with more exciting surprises waiting for you.
I recently made a purchase through Mrs. Quilty
I recently made a purchase through Mrs. Quilty, and overall, I’m very satisfied with how everything went.
The website was easy to use, and I found it very easy to locate the item I wanted and had an easy time making the purchase.
Checkout was straightforward, and I appreciated the multiple payment options offered.
Amelia in customer service was also responsive—I had an initial problem with receiving my patterns through email but was informed I would receive help within 24 hours, and they did follow through to ensure I was able to get my complete purchase as agreed.
Overall, I’d definitely shop here again. The process was seamless from start to finish, and the product was received through email as expected. It’s refreshing to see an online store prioritize both user experience and customer service.
9 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello!
Thank you so much for your thoughtful and detailed review 😊
We’re thrilled to hear that your shopping experience was seamless from start to finish, and we’re so glad Amelia could help resolve the email issue quickly for you. It’s great to know that you appreciated the easy navigation and payment options on our website as well – we always aim to make everything as smooth and hassle-free as possible.
We can’t wait to welcome you back for your next quilting adventure!
I was asking for a cancellation and…
I was asking for a cancellation and you’ll respond was immediately and I responded I had the wrong subscription and you’ll were very nice and helpful to me. Thanks, D. Sherrouse
9 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Deborah,
We’re so glad we could quickly assist you and help clear up the subscription mix-up. Your satisfaction is our top priority, and we’re always here to help in any way we can.
I LOVE Mrs. Quilty!
I was skeptical after reading some negative reviews, but just goes to show, those can be misleading! I took a chance and started a subscription. I am NOT disappointed at all and am very pleased with each monthly box. The customer support/service is excellent! I look forward to each box, the cute fabrics, and the excellent patterns (for beginners and more advanced sewists.
9 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello!
We’re happy to hear that you took a chance on us and are loving each monthly box!
It means a lot to know you’re enjoying the fabrics and patterns, whether you're just starting out or tackling more advanced projects.
The customer service representative was…Amelia
The customer service representative was extremely patient, kind and helpful. She understood my difficulty with technology and allowed me to describe the page on the website I was looking at instead of insisting that I send her a screenshot (which I don't know how to do). Best customer service experience I have ever had!
7 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there!
We believe in making sure every interaction is as easy and stress-free as possible, and it’s wonderful to know that our representative was able to help you in a way that worked for you.
Your feedback truly means the world to us!
I must say one of the best experiences…
I must say one of the best experiences I’ve had with Mrs. Quilty, is the customer service. It stands above any other company I’ve dealt with. They are quick to respond to your questions or concerns, they are very kind, and they know their product.
I absolutely love the materials. Some are a little different than what I’d choose, but the projects always look amazing when I finish.
3 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Tami,
Thank you so much for your glowing review!
We’re absolutely thrilled to hear that our customer service team has made such a positive impact on your experience – we truly strive to be as helpful and responsive as possible. It's awesome to know you’re enjoying the materials, even when they encourage you to try something a little different!
The customer service is wonderful
The customer service is wonderful. Their response to a problem I am having with sewing one of their projects was very quick. She is working me through various steps to see what I am doing wrong.
4 de setembro de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Charlotte,
We’re delighted to hear that our customer service team was able to assist you promptly and guide you through the steps to resolve the issue with your project. We're always here to support you and make sure your quilting experience is a success! Happy stitching 🧵
Mrs. Quilty Customer Service Team
My subscription box was delayed in the mail for some unknown reason. After waiting a couple of weeks I contacted Mrs. Quilty. Their customer service team was by far one of the best I’ve encountered. They were helpful, reassuring, and responsive to my concerns.
30 de agosto de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Stacey!
We're so sorry your box was delayed, but we're thrilled to hear that our customer service team could help ease your worries. We always strive to provide the best support, and your kind words mean the world to us! 😊
We’re excited for you to dive into your next project, and if you ever need anything, we’re just a message away.
QUALITY CUSTOMER SERVICE
This company has surpassed my expectations with their customer service support. I was worried that I would have problems communicating via email but they are very quick in replying and and always available to help. I love the products and their customer service.
28 de agosto de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello there!
We're absolutely thrilled to hear that we've put your worries to rest and provided such quick and helpful service. It’s all about ensuring you feel supported and excited about your quilting journey!
Issue Easily Resolved …
I had an issue to address and contacted Mrs Quilty! The representative was so nice and so helpful in resolving my issue! I wish all services had such wonderful customer service! I love my monthly boxes and look forward to more projects!
27 de agosto de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Christina,
Thank you so much for your kind words! 💕
We’re so happy to hear that we could help and make things right for you. It’s always our goal to provide the best customer service – you’re part of the Mrs. Quilty family, after all!
We're thrilled you're loving your boxes, and we can’t wait to see what creative projects you’ll be working on next.
Resposta da Mrs. Quilty
Hey there!
We’re always here to provide the information you need, quickly and easily. Let us know if there’s anything else we can help with – we’re just a message away!
Quick answer
Quick answer, even replied after normal work hours! Helped me find the answers I needed to finish my quilt project.
26 de agosto de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Gail,
We’re so glad we could help, even after hours! 🕒
It’s all about making sure you’re able to finish those beautiful quilt projects without a hitch. Happy quilting!
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