Sehr solide Stiefel, absolut empfehlenswert! Warm, bequem und wasserdicht. Perfekt bei jedem Wetter! Auch die Lieferung erfolgte rasch und unkompliziert. Ein kleines Minus war das Rücksendeetikett, we... Ver mais
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Customer service was lovely but even when I bought a second pair same problem. The boots leak really badly. So disappointed. ** Edit to add if the boots aren't suitable for our climate they why a... Ver mais
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My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨ A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackl... Ver mais
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Returns have to be send to Belgium but at clien’s expense. Avoiding European regulation as they sell through the British entity. The product is fine but if you buy something which does not fit, you l... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Muck Boots are renowned for its exceptional support and protection. It all started with a universal problem - muck. Wet, messy, muddy, dirty muck, and we determined to find a solution for keeping our feet warm and dry through it all. So we set out to build the most protective, most comfortable, most reliable boots on the planet - no matter what the conditions. And The Original Muck Boot Company was born providing 100% waterproof boots and footwear that withstand the muckiest situations in every season. Over the past two decades we have had the freedom to innovate, experiment, and test our wellies in every single element - because outside, there are way more than four seasons. That's why we've designed each of our wellingtons to work hard for every task and brave every condition - so you can be protected, productive, and always in your comfort zone, no matter what the weather.
Informações de contacto
Reino Unido
- muckbootcompany.eu
3,8
Bom
89 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Muck Boots EU
Hi Manuel, we love hearing feedback like this - thanks for taking the time to review us!
Boots look nice but not functional
Customer service was lovely but even when I bought a second pair same problem. The boots leak really badly. So disappointed.
** Edit to add if the boots aren't suitable for our climate they why are they even for sale in Ireland**
I bought them because my normal wellies and thick socks still levdt me with cold feet. I live on a mountain and we have snow and cold rain frequently so I wanted something warm. So by the sounds of it they are not fit for any purpose!
I know it's not just me that is having problems, I went to visit a friend recently, her Artic ll were 6 months old and falling apart. She said she wouldn't get another pair.
1 de fevereiro de 2026
Resposta da Muck Boots EU
Hi Pippa, we're glad you had a great experience with our team, but we're disappointed to hear you're having trouble with moisture. It’s possible the Arctic Sport II, which is designed for extreme cold, is actually providing too much warmth for you, leading to internal condensation that can feel exactly like a leak. You might find a better match in our All Seasons wellies, which offer great protection without the heavy insulation. Please get back in touch with us at help@muckbootcompany.eu so we can help you find the right fit for your adventures.
Ideal for dog walking in a country environment.
Prompt delivery, wellingtons are very comfortable to wear, appear strong and durable .Im very happy with my purchase.
12 de março de 2026
Resposta da Muck Boots EU
Hi Cathy, thank you so much for the 5-star review! We’re thrilled to hear your new wellies arrived quickly and are hitting the mark for comfort and durability. Thanks for choosing Muck Boots!
Quick delivery no stress.
12 de março de 2026
Resposta da Muck Boots EU
Hi Rachel, thanks for the feedback! We’re so glad we could make the process quick and stress-free for you. Enjoy your new boots!
Actually I Never received a package and…
Actually I Never received a package and this is a pretty bad experience with you!
23 de fevereiro de 2026
Resposta da Muck Boots EU
Hi Anja, I am incredibly sorry for the frustration this has caused. We definitely want to get your boots to you as quickly as possible! I’ve personally looked into your DPD tracking information, and it appears the delivery was unsuccessful due to an address issue at the point of transit. I understand how disappointing it is to be waiting on a package that doesn't arrive as expected. I have flagged this with our Customer Service team, and a member of the team will be reaching out to you directly via email to help resolve this for you.
Terrible experience
22 de fevereiro de 2026
Resposta da Muck Boots EU
Hi Adrian, I am incredibly sorry to hear about your experience, and I completely understand your frustration. After looking into your order, I can see that our warehouse unfortunately picked the wrong boots for your shipment. This is not the level of service we strive for, and I sincerely apologise for the inconvenience and disappointment this caused. To make things right as quickly as possible, a full refund has already been issued to your original payment method. We would love the chance to get the right pair of Muck Boots to you in the future, if there is anything else I can do to help, please reach out to us directly.
Resposta da Muck Boots EU
Hi Michael, we are so glad to hear this, thank you so much for taking the time to review us!
Great boots and great service
The boots are great. Customer Service went the extra mile to help with some issues caused by the courier who had lost my parcel. The second shipping was super fast. Overall, excellent service and excellent product.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Muck Boots EU
Hi Mae, thank you so much for the kind words! We are thrilled to hear that you’re enjoying your new boots. While we can't always control what happens once a parcel leaves our warehouse and heads to the courier, we can control how we support our customers when things go sideways. We’re so glad our team could step in, get that second shipment to you quickly, and make things right.
No free returns!
Returns have to be send to Belgium but at clien’s expense. Avoiding European regulation as they sell through the British entity. The product is fine but if you buy something which does not fit, you loose at least 30% of your payment. That is not worth it….
11 de janeiro de 2026
Resposta da Muck Boots EU
Hi Juergen, thank you for taking the time to leave this feedback - we really appreciate it. We are currently looking to improve our return services in Europe, please bear with us.
Resposta da Muck Boots EU
Hi Giovanni, thank you for taking the time to leave a review. If you have the time we would really appreciate it if you could contact our customer services team (help@muckbootcompany.eu) as we would like to take a further look into this with you.
Resposta da Muck Boots EU
Hello Anja, we are so glad to hear this, thank you so much for taking the time to review us!
Sehr solide Stiefel
Sehr solide Stiefel, absolut empfehlenswert! Warm, bequem und wasserdicht. Perfekt bei jedem Wetter! Auch die Lieferung erfolgte rasch und unkompliziert. Ein kleines Minus war das Rücksendeetikett, welches ich mehrfach einfordern musste. Die ersten Stiefel passten nämlich leider nicht. Ansonsten aber alles top!
16 de dezembro de 2025
Resposta da Muck Boots EU
Hi Ulrike, we're super glad to hear that you found Muck Boots to be warm, comfortable, waterproof and very sturdy! We are currently looking to improve our return services in Europe, please bear with us.
Prompt delivery and first rate product…
Prompt delivery and first rate product so far. If they’re robust enough I will order another style.
10 de dezembro de 2025
Resposta da Muck Boots EU
Hi David, we are delighted to hear this, thank you for the review!
Ordering was so easy
Ordering was so easy! And the delivery was super quick too! Thank you!
9 de dezembro de 2025
Resposta da Muck Boots EU
Hi Anita, we are so glad to hear this, thank you so much for taking the time to review us!
Resposta da Muck Boots EU
Hi Patricia, we are delighted to hear this, we hope you enjoy your new Muck Boots!
The muck boots are super,really love…
The muck boots are super,really love them the are comfortable and warm,best boot going
9 de dezembro de 2025
Resposta da Muck Boots EU
Hi Finbarr, thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase!
Resposta da Muck Boots EU
Thank you Alexandra for this 5 star review!
great quality and very comfortable
5 de dezembro de 2025
Resposta da Muck Boots EU
Thank you for your comments, much appreciated!
Pas op met dit bedrijf !
Pas op met dit bedrijf !! Mn visacard werd geblokkeerd door de bank ,omdat het een onbetrouwbaar bedrijf is
Op berichtjes en mails reageren ze niet ,dus wees gewaarschuwd
16 de dezembro de 2025
Opinião espontânea
Resposta da Muck Boots EU
Hi Marie-Louis, thank you for taking the time to leave a review - I can only apologise this was your experience when shopping with us. I will pass this feedback on to our IT team, so we can help prevent other customers experiencing this when shopping with us. If you need any assistance with purchasing with us in the future, please contact our Customer Services team via help@muckbootcompany.eu
Premier Quality material Five Star Elite Wellington Boot.
Premier Quality material. Higher end pricing maybe but excellent longterm lifespan. Comfortable to wear, doesn't "draw" the foot allowing excellent circulation. Wholeheartedly endorse Muck Boot range. Forget the rest purchase the best !! 👏 🌟 🌟 🌟 🌟 🌟
9 de novembro de 2025
Resposta da Muck Boots EU
Hello Jeremy, thank you so much for taking the time to write such a detailed and glowing review of our boots! We were absolutely thrilled to read your comments about the Premier Quality material, the comfort, and especially your note on the "excellent long-term lifespan." We wholeheartedly believe that investing in quality pays off in durability, and it means a lot that you agree!
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