The Muse Edit Opiniões 11

TrustScore: 4.5 em 5

4,3

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Informações sobre a empresa

  1. Butique
  2. Loja de venda à consignação
  3. Comprador de jóias
  4. Loja de moda feminina

Sobre The Muse Edit

Escrito pela empresa

Melbourne • Curated Luxury Resale

About The Muse Edit

The Muse Edit is a Melbourne-based luxury resale destination, curating authenticated designer pieces with a focus on timeless style, exceptional quality, and confidence in every purchase. We specialise in pre-owned and like-new luxury handbags, shoes, accessories, and ready-to-wear from the world’s most sought-after fashion houses.

Our approach is simple: beautifully curated pieces, honest condition notes, and a seamless experience for both buyers and sellers. Every item is carefully reviewed, and authentication is a core part of our process, helping ensure each piece meets the standards our clients expect. We believe luxury resale should feel elevated, transparent, and exciting — never overwhelming.

For sellers, The Muse Edit offers a personalised experience with flexible pathways including buyout and consignment options. For buyers, we provide access to coveted designer pieces at considered prices, with a strong emphasis on presentation, trust, and an editorial shopping experience.

At The Muse Edit, we’re building more than a resale store — we’re creating a curated destination for fashion lovers who value craftsmanship, longevity, and iconic design. Whether you’re searching for your next forever piece or ready to rehome something special, The Muse Edit brings a modern, refined approach to luxury resale in Australia.

Founder’s Note: The Muse Edit was created to make luxury resale feel more personal, polished, and trustworthy — with a curated lens and genuine care behind every item.

Authenticated • Melbourne Based • Australia-Wide Shipping

Our authenticity promise + free professional courier shipping for orders over $1000 right to your door

Every item is authenticated before dispatched straight to your doorstep!

At the Muse Edit, trust is everything Every item is carefully reviewed and authenticated before it is shipped to its new owner. We provide clear condition notes and detailed imagery so you can shop with confidence. High-value orders over $1000 are shipped via professional courier straight to your door step. All orders are shipped with insurance and express delivery.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

11 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing experience with the Muse

Amazing experience with the Muse, everything feels great, the purchase was smooth and the item was in amazing condition as described. Shipping was secured and fast everything has well taken care of, would definitely come back again.

26 de maio de 2026
Opinião espontânea
logótipo da The Muse Edit

Resposta da The Muse Edit

Thank you so much for your kind words, Jerry. You have been a pleasure to speak with and to help. Am so glad you are happy and we look forward to helping you with your next purchase in the future ❤️ take care. Thank you again!

Classificada 5 em 5 estrelas

Great customer service

Even tho there was an issue with the item purchased, customer service was on to it asap. They were very helpful and accommodating, refunding me immediately.
A service to be trusted when there are so many dodgy ones out there

15 de maio de 2026
logótipo da The Muse Edit

Resposta da The Muse Edit

Thank you so much for your kind words, Vicki.
And most importantly thank you for letting us make everything right. We never want anyone to feel disapointed when they purchase from us and I couldnt be any more sincerly sorry for what happened.

Thank you again for your support and trust — it genuinely means the world to us.

❤️

Classificada 5 em 5 estrelas

My First time here,Very impressed

My First time here,Very impressed
The Bag is very nice look almost like new,
The Service are very great,quick and trustworthy solving all issues impressive,by Whatapp and Email.
The posting is fast only 1day in VIC,They wrapped the bag safely&sturdy,I got everything,receipts,entrupy authentic paper as commitment on display.
Recommend here,to buy pre-owned bags or stuffs,the trustworthy is very important.I can count on them,I think you also will.my next bag is here.
Please Try,Thank you

3 de maio de 2026
Opinião espontânea
logótipo da The Muse Edit

Resposta da The Muse Edit

Thank you, Nutcharin! Thank you so much for your kind words. We appreciate wonderful customers just as much as customers value good service, so thank you so much for being such a wonderful customer to serve. My #1 priority is making sure you have your new chain ASAP. Thank you for being so lovely.

I look forward to helping you pick out your next beautiful bag in the future and watching your next unboxing video.

Thank you again for your lovely review. ❤️

Classificada 5 em 5 estrelas

First class service

I purchased a bag for my mum, and the whole experience with The Muse Edit made it feel incredibly special. It felt like I was gifting something brand new.
What really stood out was the level of care and service. The Muse Edit team kept me informed throughout the entire process and even messaged me on the day to check in, which felt so thoughtful and personal. It honestly felt like first-class service from start to finish.

The attention to detail and the time they took exceeded my expectations and dare I say, even better than going directly to the brand itself. You can tell they genuinely care about the experience, not just the purchase. I highly recommend them! Thank you so much x

20 de abril de 2026
Opinião espontânea
logótipo da The Muse Edit

Resposta da The Muse Edit

Kim, this was such a beautiful review to read — thank you so much.

It was truly a pleasure to serve you.

I have no doubt your mum is incredibly proud to have such a thoughtful daughter — the bag is just the bonus.

We feel so honoured to have been part of something so special.

Thank you again for trusting us, and we wish both you and your mum all the very best 🤍

— The Muse Edit

Classificada 5 em 5 estrelas

The Muse Edit is Elite

The Muse Edit is, without question, top tier in every aspect.

From the moment you engage with the brand, it’s clear this is not a standard consignment experience. The Muse Director sets an exceptional standard—knowledgeable, intuitive, and deeply invested in both clients and outcomes. The level of service is seamless, considered, and genuinely personal.

If you are hesitating, don’t. I would not consider doing business with any other luxury consignment boutique. I’ve already returned multiple times, and each experience has only reinforced that this is operating at a level far beyond its competitors.

What truly sets The Muse Edit apart is its transparency, honesty, and forward-thinking approach. You are never made to feel like a number; instead, you are treated as a valued client, whether buying or selling. There is a rare sense of trust and refinement in every interaction.

If you are seeking a high-end, quiet luxury experience, this is the only place to consider placing your trust and business.

I couldn’t recommend them more highly.

22 de abril de 2026
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Resposta da The Muse Edit

Thank you so much for this — truly.

Reading this meant more to me than you probably realise.
It’s clients like you who make all of it worthwhile. The trust, the conversations, the shared appreciation for beautiful pieces — it never goes unnoticed. You are such a wonderful human and I feel so lucky to have you in my corner. Thank you so much ❤️


Warmest regards,
Dana

Classificada 5 em 5 estrelas

Love the Muse Edit

Love the Muse Edit. Their products are amazing and their customer service is exceptional. Highly recommend this company

11 de abril de 2026
logótipo da The Muse Edit

Resposta da The Muse Edit

Thank you so much Essra! It’s been so lovely working with you! you make it very easy to give great service because you’re a very wonderful client.

Classificada 5 em 5 estrelas

I buy from The Muse Edit and I am very…

I buy from The Muse Edit and I am very happy. They answer me fast and help me with all questions.

The bag is very beautiful and looks even better in real life. I feel safe to buy because of authentication and because you can tell they are genuine and care about their customer.

Thank you so much, I will buy again for sure.

17 de março de 2026
Opinião espontânea
logótipo da The Muse Edit

Resposta da The Muse Edit

Thank you so much, Jinan 🤍

It was such a pleasure assisting you!

I’m so happy to hear how much you love your bag — and that you felt confident and supported throughout the process. That’s exactly what we aim for.

I really appreciate you taking the time to leave this review and I can’t wait to help you again in the future ✨

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