Mybeauty Opiniões 

69
TrustScore: 1.5 em 5

1,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Det er virkelig utroligt folk bliver ved med at hoste virksomheder op, og i dette tilfælde en afsindigt dårlig frisør med endnu værre markedsføring. Det er sygeligeprissætninger og deres klip af hår... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Once again late because of the almost invisible circle line to Bayswater! Not easy for me as being physically restricted, travelling in the city presents plenty of surprising challenges. a bit fl... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

As others have said, this is a complete and absolute SCAM SCAM SCAM. The positive reviews must be completely fake. -No plan or recommendations received. -Placed an unauthorized $35 charge to m... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

COMPLETE SCAM, would not recommend to anyone. Just saw I was charged after I canceled immediately and now I will have to dispute with my credit card company. I’ve read the same exact SCAM reviews no... Ver mais

A empresa respondeu


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

69 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,5

Todas as opiniões

(69)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

STAY AWAY! SCAM

It's bulls***! You pay only 0,99$, but you automatically subscribe to a plan and after 3 days you are charged 25$.
I did cancel on time, thank god. Also, when you try to get the refund they will not respond directly to what you asked.
If you paid with PayPal cancel the automatic payments right away, don't just cancel on your profile settings. It might not be enough.
Another thing is if you paid with PayPal, asked them the refund directly. Send them prints about the website, the reviews, explain exactly what happened. You are much more likely of getting the refund with them.

28 de agosto de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Sara! Thank you for getting in touch! We deeply regret learning about your experience. Our intention was never to let you down or withhold any information. Our aim is to ensure all users are fully informed about subscription terms, such as pricing, trial duration, and any subsequent charges. Our agents operate under a money-back policy, ensuring a refund in applicable cases. We value the chance to address your concerns and investigate your specific concerns. Please reach out to us at support@mybeauty.place, and our team will gather the specific details related to your situation. We hope to have the opportunity to rectify this and regain your trust in our services. We eagerly await hearing from you!

Classificada 1 em 5 estrelas

As others have said, SCAM

As others have said, this is a complete and absolute SCAM SCAM SCAM. The positive reviews must be completely fake.
-No plan or recommendations received.
-Placed an unauthorized $35 charge to my credit a couple days later
-Charges on bank statement come from some random name with no contact info
-Had to temporarily shut down my card and bank account to prevent further use.

STAY AWAY

7 de agosto de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Hannah! Thank you for reaching out! We’re genuinely sorry to hear about your experience. We never meant to disappoint you or hide any information. We strive to ensure that all users are made aware of the subscription terms, including the pricing, duration of the trial, and subsequent charges. We appreciate the opportunity to address your concerns. Please contact us at support@mybeauty.place so that our agents can gather the necessary details regarding your situation. We hope you'll give us the opportunity to make this right and restore your trust in our services. We are looking forward to hearing from you🙌

Classificada 1 em 5 estrelas

Stay away from this company as seen in…

Stay away from this company as seen in previous reviews Scam. Nowhere’s do they tell you you’re subscribing to pay 30€ after a free trial or one day trial. Which they don’t tell you is a trial and that you will be charged. And also I got nothing either from them not even a plan or anything. I contacted them and they said I had agreed to their terms and conditions. They are out to scam in the most scheming and awful way.. stay far away

6 de agosto de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Samantha! Thank you for reaching out to us with your concerns, and we`re sorry to hear about your experience. We want to assure you that we strive to be transparent about our subscription terms. During the subscription process, our Terms and Conditions are prominently displayed on the sales screen before the purchase is completed. These terms include the details about the trial period and the subsequent charges. To help clarify, when you sign up for a free trial, you are indeed agreeing to a subscription that starts once the trial period ends. This information is outlined in our Terms and Conditions, and we do our best to make this clear to our customers. I'm sorry if you felt this was not adequately communicated, and we appreciate your feedback to help us improve. As for not receiving anything during your trial, we apologize for any inconvenience. Our app typically offers various fashion-related content and features that you can enjoy as a part of your subscription. If you didn't receive access to these services, it may have been a technical issue. We would like to look into this further for you. Please send us an email at support@mybeauty.place with the details of your subscription and the matter you faced, and we will investigate and resolve it promptly.

Classificada 1 em 5 estrelas

Scam

Scam. Nowhere’s do they tell you you’re subscribing to pay $30 after a free trial or one day trial. Which they don’t tell you is a trail and that you will be charged. Anyways with the purchase of your supposed one day trail, I didn’t receive not a damn thing. You get nothing! STAY AWAY from these thieves!!! They are sneaky soulless snakes!! Look for style info for free on Pinterest or Insta.. not from these scammers.

1 de agosto de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Keisha! We are so sorry to hear about your experience with our app! Please know that it was never our intention to mislead or disappoint you! We always aim for complete transparency regarding our subscription services and charges. Our terms and conditions, including the subscription details and the automatic renewal after the trial period, are clearly stated on the sales screen before purchase. This information is provided to ensure that customers are aware of the terms they're agreeing to before making any payments. Regarding the matter of not receiving the content after your subscription, this is concerning, and we completely understand your disappointment. If you are willing to give us another chance, reach out to our support team at support@mybeauty.place with your account details, and we will investigate this matter further to ensure that you receive the content you signed up for. Our goal is to provide a positive experience for our users, and we take your feedback seriously to improve our services.

Classificada 1 em 5 estrelas

scam

scam fake website

30 de julho de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Charlene! Thank you for the review! We regret to hear you think this way! We take such concerns seriously. Our platform is dedicated to providing a secure and authentic fashion and styling experience. To address your issue promptly, could you please provide more details regarding the incident at support@mybeauty.place? This could include any relevant information you encountered. Your feedback helps us investigate and take necessary actions to ensure the safety and trust of our users. Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Maryana makes magic again!

Once again late because of the almost invisible circle line to Bayswater! Not easy for me as being physically restricted, travelling in the city presents plenty of surprising challenges.
a bit flustered & keen to be dealt with, Maryana was brilliant at putting me at my ease & to be in the right mindset. With that done she really set about my tired frame in much need of awakening. I left feeling alive,energised yet relaxed! Always consistent & I confidently know what I'll receive next time. Great value & highly recommended.

15 de fevereiro de 2023
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Charlie! Thank you so much for the 5-star review! We love hearing about your positive experience. Our support team as well as a team of stylists remain at your disposal for any further assistance. Do not hesitate to contact us at support@mybeauty.place at any time. Cheers🫰

Classificada 1 em 5 estrelas

TOTAL SCAM!!

TOTAL SCAM!!
First, they charge 1€ telling you that you get a 3-day trial, but you get NOTHING, you pay this 1€ for absolutely nothing. You have to pay another 25€ to get the supposedly personalised fashion guide and there is NO SATISFACTION GUARANTEE. Judging by the pictures of awfully ugly and dull outfits you can see on their site described as examples of excellent outfits, I wouldn't expect that guide to give any good advice, let alone take into account one's physical appearance and fashion preferences.
Another big problem is that there is an "unsuscribe" option in their website, but if you carefully read their Terms and Conditions, it turns out that using such option is NOT VALID FOR CANCELLING YOUR SUBSCRIPTION. You get a message saying "You have been unsuscribed", but you are not unsuscribed and YOU WILL GET CHARGED THE NEXT PAYMENT.

23 de julho de 2022
Opinião espontânea
logótipo da Mybeauty

Resposta da Mybeauty

Dear Ariya! We acknowledge that it has been a while since your experience with our product, but we value your feedback and would like to address it. Upon purchasing the trial, you'll receive a link to download our app, where you can access the personal style guide. Once the trial period ends, you can choose whether to continue using the service. If you decide to discontinue the subscription, you can easily cancel it within your personal account. We have a wonderful support team that is ready to assist you any time of the day and day of the week and can be reached at support@mybeauty.place. We wish you and your loved ones all the best!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais