Although I'm an existing customer of Mycar, This was my first time into Bentleigh east branch. This branch is much more busier than the one I am used to however, to my surprise, I had the same wonderf... Ver mais
Localização
Alterar localizaçãoShop 1 and 2, 641 Centre Road, 3165 Bentleigh East, VIC, AU
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Leia as opiniões dos outros
I was impressed with the prompt and courteous service that I received from the guys at the garage. My vehicle was repaired to my satisfaction the same day as delivery. A big thank you to Andrew for h... Ver mais
Neuwon (sorry if that’s not spelled correct) has been looking after my car for a while at MyCar Bentleigh with many staff changes he is always professional, helpful and nothing is ever too much troubl... Ver mais
What amazing service. This morning I called in with a nail in my VW r/h rear tyre, and although busy, Nuwan dealt with it immediately. Professional and a nice fellow. Will defintely use Mycar... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Bentleigh East
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Shop 1 and 2, 641 Centre Road, 3165, Bentleigh East, VIC, Austrália
- (03) 8585 7179
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Well, I stopped for petrol, then thought while I was there to see if by the off chance I could get two new tyres fitted, as they were busy with other cars.
I was so happy when the answer was yes no problem & come back in 1hr.
Very accommodating & Grt customer service .
Been using mycar for years now
Been using mycar for years now, but first time at Bentleigh and the team are great, professional and great communication
Great service
Great service, very friendly staff explaining what had to done. Great crew at mycar Tyre & Auto in Reservoir Victoria.
Puncture Repair
I rang up early Afternoon,to advise,I had a Tyre,with a Puncture,to be repaired.
I was informed to bring it in at 4:00PM.
I arrived about 3:40PM & was told to wait for it.
I only had to wait,a short time.
I was very impressed,with the promptnees,in attending to The Puncture.
When they were finished,they swapped the Repaired Tyre over with The Spare Tyre.
They put The Spare Tyre back & everything else,back in The Boot.
I have no hesitation,in recommending East Bentleigh My Car,to anyone.
New tyres
Bentleigh did a great job fitting and balancing my new tyres.
Keen pricing and excellent customer service.
Ease of getting an appointment
Ease of getting an appointment for service and was exactly advised what will be done in service. The car was ready on time for pickup.
Poderá usar IA para responderLer mais
Terrible Service - No accountability
A completely useless business and terrible service manager, Phil was at best incompetent at worst a willful liar.
Ordered tyres over the phone and booked fitment.
MyCar then rescheduled the fitment due to the tyres not arriving on time.
I called 2 days before my rescheduled appointment to confirm it was still to proceed. Poor guy in the contact center said my time was still in their system but this store wasn't answering their phones to confirm they had the tyres.
I turn up to the arranged booking time, low and behold they do not have the tyres, "arriving some time this afternoon, but don't know when" so I reschedule and am told it can be done while I wait next week.
Arrive to my next appointment to be told it would take 2.5 hours to fit the tyres. I come back 2.5 hours later and they haven't even started the job and their whole team is absent. The service manager Phi;l then assured me they would start in 5 minutes as soon as they return from break, an hour passes and I have to ask why they have yet to start on my car despite assurances. Phil took no responsibility for his appalling service and outright lies.

Resposta da mycar Tyre & Auto - Bentleigh East
Easy to book appointment and wait time…
Easy to book appointment and wait time wasn’t long. Service was efficient and they rang to check about tyres prior to completing it.
Amazing experience as usual!
Phill is just amazing, always going above and beyond and answering our 1 million questions.
Wouldn't take my car anywhere else!
Thanks guys!
Great honest service
I was very happy with the service given. I only wish I was advised at the time that my 2 back tyres needed changing because I would have changed them at the same time.
Very happy with the service given.
Can you tell me f my sisters old tues now got…
Can you tell me f my sisters now got three new tyres or just two on the front ?
Car not ready on two occasions
Car not ready on two occasions. Part hadn’t arrived till the following day and not notified so went without a car even though I could have used it. The part came and was missing a bracket, yet I was still charged the full amount even though the part wasn’t complete. Had to wait till after 6pm to collect as work not completed. Couldn’t get through over phone to check on pick up time, and was left on hold for over 20 minutes. Never got back to me. Brought car back as still has issues. Have been. Coming here for a long time, as normally good service. After all this, staff are friendly
Timeliness and helpful service
Car got accepted right away
Car got accepted right away; staff gave best advice; car fixed in good time and very reasonable price. What's not to like?
I booked my car for a logbook service…
I booked my car for a logbook service online and when I arrived was told that the online price was wrong and I would have to pay more. When I then asked for a refund and said I didn’t want to proceed the manager then said he would go ahead at the price I paid online. On returning to collect the car no one came out to serve me and I was waiting over 15 minutes with no acknowledgement.
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