mycar Tyre & Auto - Bentleigh East Opiniões 

331
TrustScore: 4.5 em 5

4,6

Shop 1 and 2, 641 Centre Road, 3165 Bentleigh East, VIC, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Although I'm an existing customer of Mycar, This was my first time into Bentleigh east branch. This branch is much more busier than the one I am used to however, to my surprise, I had the same wonderf... Ver mais

Classificada 5 em 5 estrelas

I was impressed with the prompt and courteous service that I received from the guys at the garage. My vehicle was repaired to my satisfaction the same day as delivery. A big thank you to Andrew for h... Ver mais

Classificada 5 em 5 estrelas

Neuwon (sorry if that’s not spelled correct) has been looking after my car for a while at MyCar Bentleigh with many staff changes he is always professional, helpful and nothing is ever too much troubl... Ver mais

Classificada 5 em 5 estrelas

What amazing service. This morning I called in with a nail in my VW r/h rear tyre, and although busy, Nuwan dealt with it immediately. Professional and a nice fellow. Will defintely use Mycar... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Bentleigh East

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Shop 1 and 2, 641 Centre Road, 3165, Bentleigh East, VIC, Austrália

  • (03) 8585 7179

4,6

Excelente

TrustScore: 4.5 em 5

331 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,6

Todas as opiniões

(331)

29 299 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Well, I stopped for petrol, then thought while I was there to see if by the off chance I could get two new tyres fitted, as they were busy with other cars.
I was so happy when the answer was yes no problem & come back in 1hr.
Very accommodating & Grt customer service .

5 de agosto de 2024
Classificada 5 em 5 estrelas

Great service

Great service, very friendly staff explaining what had to done. Great crew at mycar Tyre & Auto in Reservoir Victoria.

18 de julho de 2024
Classificada 5 em 5 estrelas

Puncture Repair

I rang up early Afternoon,to advise,I had a Tyre,with a Puncture,to be repaired.
I was informed to bring it in at 4:00PM.
I arrived about 3:40PM & was told to wait for it.
I only had to wait,a short time.
I was very impressed,with the promptnees,in attending to The Puncture.
When they were finished,they swapped the Repaired Tyre over with The Spare Tyre.
They put The Spare Tyre back & everything else,back in The Boot.
I have no hesitation,in recommending East Bentleigh My Car,to anyone.

17 de julho de 2024
Classificada 5 em 5 estrelas

New tyres

Bentleigh did a great job fitting and balancing my new tyres.
Keen pricing and excellent customer service.

28 de junho de 2024
Classificada 1 em 5 estrelas

Terrible Service - No accountability

A completely useless business and terrible service manager, Phil was at best incompetent at worst a willful liar.

Ordered tyres over the phone and booked fitment.
MyCar then rescheduled the fitment due to the tyres not arriving on time.
I called 2 days before my rescheduled appointment to confirm it was still to proceed. Poor guy in the contact center said my time was still in their system but this store wasn't answering their phones to confirm they had the tyres.
I turn up to the arranged booking time, low and behold they do not have the tyres, "arriving some time this afternoon, but don't know when" so I reschedule and am told it can be done while I wait next week.
Arrive to my next appointment to be told it would take 2.5 hours to fit the tyres. I come back 2.5 hours later and they haven't even started the job and their whole team is absent. The service manager Phi;l then assured me they would start in 5 minutes as soon as they return from break, an hour passes and I have to ask why they have yet to start on my car despite assurances. Phil took no responsibility for his appalling service and outright lies.

2 de julho de 2024
logótipo da mycar Tyre & Auto - Bentleigh East

Resposta da mycar Tyre & Auto - Bentleigh East

Hi Geoff​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Classificada 2 em 5 estrelas

Car not ready on two occasions

Car not ready on two occasions. Part hadn’t arrived till the following day and not notified so went without a car even though I could have used it. The part came and was missing a bracket, yet I was still charged the full amount even though the part wasn’t complete. Had to wait till after 6pm to collect as work not completed. Couldn’t get through over phone to check on pick up time, and was left on hold for over 20 minutes. Never got back to me. Brought car back as still has issues. Have been. Coming here for a long time, as normally good service. After all this, staff are friendly

13 de junho de 2024
Classificada 3 em 5 estrelas

I booked my car for a logbook service…

I booked my car for a logbook service online and when I arrived was told that the online price was wrong and I would have to pay more. When I then asked for a refund and said I didn’t want to proceed the manager then said he would go ahead at the price I paid online. On returning to collect the car no one came out to serve me and I was waiting over 15 minutes with no acknowledgement.

4 de junho de 2024

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