The whole experience of having my car serviced was easy from booking in, dropping the car off and picking up after the service was completed. Price was quoted prior to service so was prepared for cos... Ver mais
Localização
Alterar localizaçãoGrand Plaza Shopping Centre Enter off Private Road, 4118 Browns Plains, QLD, AU
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Leia as opiniões dos outros
The customer service team and vehicle service team are knowledgeable and helpful when it comes to your vehicle. MyCar tyre and Auto at Browns Plains Qld do quality work and work with you to get your v... Ver mais
First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve reg... Ver mais
I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Browns Plains
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Grand Plaza Shopping Centre Enter off Private Road, 4118, Browns Plains, QLD, Austrália
- (07) 3215 8306
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great assistance in sorting the issue
Great assistance in sorting the issue - assistance offered if problem arises in future.
I like receiving text reminders
I like receiving text reminders, and communication also via text. I like the service itemized on ehat needs doing in propriety to other things can wait. The phone call I received from Rocky to say my part came in was good. Plus, the girls in the office were friendly.
The lady at the front counter is…
The lady at the front counter is amazing. I have watched her go out of her way to give great customer service and genuine care. I used to get my service to another company but I am only using this "My car" at Browns Plains. Keep up the great work including the mechanics that gave my car exactly what it needed. Keep up the great work 👍👍👌👌
Local and reliable
Crystal, Brad and John are super helpful and easy to deal with. They always deliver great service and warranties on the work
Great service received from Lachlan and…
Great service received from Lachlan and the team.
Only four stars given because my tyre…
Only four stars given because my tyre pressures were not checked with having different press all around. Happy with rest of service.😁😁
The staff at browns plains have always…
The staff at browns plains have always been really helpful and reliable I have recommended them to everyone, and they all agree with me on what a great job they do.
Gave me a lot of confidence
Gave me a lot of confidence. Very organised and easy to book. Good advice provided. Easy to access for servicing.
Poderá usar IA para responderLer mais
My car battery
My car battery was replaced without connecting a power back up so now my radio does not work and I do not have the code to reset it.
This is very unprofessional.
Every mechanic I have used in the past uses a power pack connected to the OBD port to prevent this happening.
Had i known, I would have used someone else to replace battery.

Resposta da mycar Tyre & Auto - Browns Plains
Polite and courteous
Polite and courteous, had it finished when the said they would. Even put the spare back up in its carrier.
Rotten customer service
Booked an appointment 3 weeks prior and arrived half hour early. Was advised when dropping of the keys that the job would take 1-2 hours. I returned 2.5 hours later to find they hadn’t even started. Was advised that Saturdays are first in first served regardless of booking time. Was not advised of this when dropping car there and then why was I told job would be done in 1-2 hours. Not happy, left without getting the job done as I didn’t have another few hours to wait around. Won’t go back to Browns Plains Mycar again.

Resposta da mycar Tyre & Auto - Browns Plains
Little things like tyre shine makes you…
Little things like tyre shine makes you appreciate how much I love to take my car to servicing at mycar
Definitely recommend
The mechanics were understanding and profesional. Car was ready for pick up at agreed time with no hiccups. Prices are reasonable.
You guys are the best!
The Browns Plains team went over and above to accommodate and help us over the weekend. They gave us the information to have my vehicle towed to them and were able to confirm the issue and have it fixed same day! Considering my recent experience with one of the MyCar outlets I can’t praise Crystal and the team enough! I will be taking my car here for all its services and my partner too! And I have already told my friends and family to come to My Car BP too!
Very quick great work
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