mycar Tyre & Auto - Cairns City Opiniões 

295
TrustScore: 4 em 5

4,1

232-234 Draper Street, 4870 Cairns, QLD, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... Ver mais

Classificada 5 em 5 estrelas

I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... Ver mais

Classificada 5 em 5 estrelas

Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... Ver mais

Classificada 5 em 5 estrelas

I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Cairns City

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

295 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(295)

29 293 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had new tyres fitted on my car

I had new tyres fitted on my car, and they were very helpful in ordering the right ones that I wanted. They clearly communicated expectations on when they would arrive, and also helped manage the exact timing of the car drop-off around a doctor's visit we had on the same day.

16 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Try Smithfield instead

The gentleman at the office counter was so lovely however..
I was given a quote for works needing done. I took to a another mechanic and it turns out only 2 of the 5 things actually needed doing. As a female I find this disheartening.
I usually go to my car at smithfield and have found them amazing and will just go back there in the future.

19 de setembro de 2025
Classificada 1 em 5 estrelas

Disappointed with MyCar CairnsCity

Had my car serviced at MyCar CairnsCity 2 days ago. No issues before, but right after the service, a strange noise started coming from the media system, especially noise is louder when the lights are on. Reported it immediately same day, was ask to return car for next day. Next day he denied responsibility and offered no help. Went their in good faith but very disappointing experience. Won’t be going back to any MyCar ever.

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful customer service

Wonderful service received from MyCar Cairns. The Manager was very accommodating to my needs and had everything done in a very short turnaround. Highly recommend!

11 de julho de 2025
Classificada 3 em 5 estrelas

poor communication,

poor communication,
car was booked in for the previous Thursday ,after traveling 35 km for fitment i was informed the tires were not in store,
they will ring wen they arrive,
No call back???
not very professional

2 de julho de 2025
logótipo da mycar Tyre & Auto - Cairns City

Resposta da mycar Tyre & Auto - Cairns City

Hi Christopher,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 4 em 5 estrelas

Regular service.

Very accommodating but I felt not enough of a service was done for the price, no oil filter change, really not clear on what was done other than oil change.

10 de junho de 2025
Classificada 1 em 5 estrelas

Poor quality service

I requested that my vehicle be ready by by 10 am. At 9:30 the work had not commenced.
I asked for the results from the wheel alignment test, this could not be provided

12 de maio de 2025
Classificada 1 em 5 estrelas

Paid Full essential service not…

Paid Full essential service not completed. Multiple errors and not given options to fix. Contacted helpline to be told Operations would contact me...no called its been 10 days. Only helpful person was the wonderful lady at MYCAR roadside who I had to call as the battery went flat a week after the FULL ESSENTIAL SERVICE.
Formally loyal and have had to look elsewhere to fix car issues.

13 de março de 2025
Opinião espontânea
logótipo da mycar Tyre & Auto - Cairns City

Resposta da mycar Tyre & Auto - Cairns City

Hi Andrew​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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