mycar Tyre & Auto - Geebung Opiniões 

293
TrustScore: 4.5 em 5

4,6

Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034 Geebung, QLD, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Michael was incredible. As a female it is always quite daunting heading to the mechanic, particularly when there are things wrong with your car. Michael explained everything very clearly, and made me... Ver mais

Classificada 5 em 5 estrelas

Service is always great at MyCar Tyre & Auto located at Geebung QLD. Staff are helpful & answers all of my questions. Recently had my car serviced, which was really quick & the team did great - runs a... Ver mais

Classificada 5 em 5 estrelas

This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his effor... Ver mais

Classificada 5 em 5 estrelas

I highly recommend you get your car serviced at My Car Geebung. Michael honestly went above and beyond to assist me with my broken down car he managed to get it moving again despite many challenges.... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Geebung

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034, Geebung, QLD, Austrália

  • (07) 3215 8317

4,6

Excelente

TrustScore: 4.5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(293)

29 299 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Diagnosed problem

Diagnosed problem, ordered parts, undertook service and invoiced as agreed.

Great service from my local MyCar Service Centre

12 de novembro de 2024
Classificada 5 em 5 estrelas

Service

Great communication from garage re service
Efficient and excellent service. Thank you

2 de novembro de 2024
Classificada 5 em 5 estrelas

Great service

Great service, quick and honest. I have been servicing the car with MyCar for the past 3 years and still very happy with it.

5 de outubro de 2024
Classificada 5 em 5 estrelas

Polite service

They attended and quickly diagnosed the problem with the vehicle and fixed it.
It was thundering and raining and they came and picked me up to collect the car.

9 de outubro de 2024
Classificada 4 em 5 estrelas

Good service but why is it so much of an ask to have the log book stamped?

These guys do a great job for an affordable price and haven't been able to fault their servicing for the price. However I don't understand why Mycar as an organisation are so precious about stamping the book when you are paying for a service?
A cars service history is an important thing to document and unless you are buying a log book service you have to frustratingly request that the book be stamped or least written in and this would make me shop elsewhere next time if stamping my book is so much of an issue.
If Mycar could change this and at least ensure all books were stamped at each and every service describing what work was carried out I would be happier with using this service.

3 de outubro de 2024
Classificada 1 em 5 estrelas

Terrible service and experience

Terrible service and experience! I booked a vehicle inspection to have it registered from interstate. I dropped the car first thing in the morning hoping it could be done if there is anything to be fixed before lunch in time for the registration. The staff who received my car was not even welcoming but I didn’t mind as I was focused on the certificate. After more than an hour, i received an sms advising that the car is ready to pick up. I was so excited to go back to the shop as I did not recive any call for the things that need to be fixed. I was positive that I will get ‘PASSED’ certificate. Unfortunately he just handed me ‘FAILED’ certificate. He enumerated different faults mostly on the brakes and kindly asked him to fix it to have the certificate. He said, they don’t fix it and I should go to other shops that could do that. So what’s the point of your service then if you cannot offer the fix? Had I known that you cannot fix issues in the car for the certificate, I would have booked to the other shops. You should not have the inspection services if you cannot fix issues because you are just wasting someone’s time and money.

25 de setembro de 2024
logótipo da mycar Tyre & Auto - Geebung

Resposta da mycar Tyre & Auto - Geebung

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 1 em 5 estrelas

Disappointing experience

I have unresolved issues on my vehicle that I was told were unfixable like simply adjusting the clutch which the manager argued with me was hydraulic and yet it is a cable with a nut adjustment, further he claimed I had steering issues which if they continued I should take my car to a different mechanic. I have been a long time customer of my car and will never be back. I am extremely disappointed

16 de setembro de 2024
logótipo da mycar Tyre & Auto - Geebung

Resposta da mycar Tyre & Auto - Geebung

Hi Scott​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 1 em 5 estrelas

Long story but in short don't Rip off …

Long story but in short don't Rip off people hard earn money if cannt provide correct service then don't advertise it.

10 de setembro de 2024
logótipo da mycar Tyre & Auto - Geebung

Resposta da mycar Tyre & Auto - Geebung

Hi Mann​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 5 em 5 estrelas

Always been a great experience

Always been a great experience , I am not sure that fella a I dealt with and his name my apologies but he was very helpful and I did ask quite a few question and he explained very nicely , so over all a great experience thank you

8 de setembro de 2024

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